In observance of the upcoming Martin Luther King day holiday, the Waterworks Support Center and Distribution Center will be closed on Monday, January 18^th.

The Waterworks Support Center and Distribution Center will maintain normal business hours on Tuesday, January 19^th.  

Please reach out to your Regional Manager for any issues that may require escalation.

 I hope you had a great holiday season and are ready to dive back in to 2021.  In order to make this promotion even more lucrative, we have not only increased the value but also simplified the requirements!

Skim through this email and just save it to reference.  Please forward to anyone that may need the info.

To qualify for the $1000 package rebate, customers will only need to purchase either a range, MasterCool refrigeration product or oven; plus any one additional qualifying appliance.  The rebate for each additional appliance will now be$200 on up to four qualified appliances.  This allows for total potential rebate of $1800.

Details: Consumer rebate of up to $1800 off a Miele kitchen appliance package.

To qualify for the $1000 base package rebate, the following requirements must be met:

• Choose only one range, MasterCool refrigeration product or any oven
• One additional qualifying appliance  ($1499 UMRP or higher): includes Cooling, Ovens (speed, steam / Combi-Steam, convection), dishwasher, cooktops, drawers and built in coffee

An additional $200 per appliance of the following (Limit 4) 

• Any qualifying appliance ($1499 UMRP or higher): includes Cooling, Ovens (speed, steam / Combi-Steam, convection), dishwasher, cooktops, drawers and built in coffee.
• Excludes laundry, vacuums, accessories, and consumables

Timing – Purchase between January 18, 2021 and December 31, 2021

• Receive delivery by March 31, 2022 and then complete redemption online only by April 30, 2022 at https://www.mieleusa.com/

This cannot be combine with the Builder Program but CAN be combine with any other active promo.  So for example if someone buys a combi-steam oven and a G7000 dishwasher they’d get $1000 off, if there was a dish promo for $200 off the G7000 dishwasher they’d get $1000 off PLUS the $200 off.

The fact that the qualifying piece is a range, cooling or an oven and then anything over $1400 can make for an awesome way to make deals for your customers.

Fleurco’s Residential Shipping Promo has been extended until 6/30/21!  See attached flyer for detail!

Please find in the attachment the 2021 Fairmont Phase Out/Clearance Promo running now thru February 28. 2021.

Tier 1-50/30 (.35) on All Phase Out & Clearance Products (can combine with regular discounted items, but you must notate on the order which are regular discount and which ones are phase out/clearance items)

Tier 2 50/50 (.25) on Orders of $2,500.00 net + on Phase Out & Clearance Products (can only be phase out/clearance items on the order-no regular discounted items)

This discount only applies to the items that have been designated as Phase Out and/or clearance. These items (along with current quantity and list price) are listed on the attached sheet. Standard freight terms apply. 

Stock will change daily. 

Please see the flyer for all the details and share with you sales staff.

We have 2 SKu ‘s for Thermador launching in February that will be available to you. Please take a look at the specs attached , and I have copied the comparison in modes and features to the current line . Although these new units are at a great price point that we currently do not play in , they do not have as many features . These ovens are included in the 1 2 Free so there is a great opportunity to capture some package business at a lower price point.  Let me know if you have any questions. Thanks.

ME301YP-  $2899.00

ME302YP-  $4399.00

Robern Customer Delight Team

• We are currently at a 48 business hour response time for all email boxes.

Main Line Medicine Cabinets and Mirrors – Brushed Nickel, Satin Nickel, Brushed Bronze, Brushed Black

• We are continuing to produce the open orders for the Main Line Medicine Cabinets and Mirrors in the Brushed Nickel, Satin Nickel, Brushed Bronze, and Brushed Black finishes. We began shipping some of the open orders at the end of December (including all orders with an originally planned ship date of November) and the rest of the open orders will ship by January 15^th.

Freestanding Cartesian, Profiles, and Legs

• We are currently unable to produce the 30” legs. We expect to be able to ship all open orders by January 15^th.

R3 Series – 36” H

• We are currently unable to produce the R Series – 36” H Medicine Cabinets. We expect to be able to ship all open orders by January 22^nd.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.