Given the current situation and hygiene requirements Julien is now offering a Portable Sink Station. NET pricing and specs are attached, if you have any questions at all please don’t hesitate to reach out.

This is the Youtube video of the portable handsink: https://www.youtube.com/watch?v=dZoIzQLYN0w

Images of the handsink : https://www.dropbox.com/sh/7oe0khbejk8tc0u/AACMtFcpDwkEl_BCFO0cq9Jta?dl=0

I hope you all had a great Memorial Day weekend. Please see attached a couple product “One Sheeters” to help overview size and application of all Liebherr units as well as some updated POP for product on your floor. These one-sheeters overview how Liebherr can become that value-option (Built-in or semi built-in) for a size that customer is looking for and can’t find.

Please note effective immediately, the Alessa seated bases are discontinued.   It was a great product however sales were minimal therefore Fleurco has decided to pull from their selection of bases.   Please make adjustments to your catalogs. 

Any questions, feel free to contact me at 513.422.3631 or via email.

Thank you for your continued support in this unprecedented time. We at Libb Company remain committed to your success and stand ready to meet your needs during the crisis.

As of today, new order lead time is approximately three weeks (15 business days). Rest assured, InSinkErator is doing everything in their power to ensure that you receive your orders in a timely manner.

Happy Friday!
As our current lead time is extended to 8+ weeks, we want to help you any way we can. We know this whole situation is strenuous on your jobs. We are trying to do everything we can to complete orders as quickly as possible.
If you have a job sold and know estimated sizes, feel free to send over a PO with that information. That way we can get your job on our schedule. After you have confirmed sizes, let us know and we will be closer to the scheduled pour date, so you don’t have to wait as long.
Please also keep in mind that you can get Tyvarian and our A’vant vanity tops quicker than cultured marble.
If you have any questions, please call the office! Thank you for sticking with us through this difficult time. We always appreciate your business, especially now.
Have a safe and RELAXING holiday weekend!

Kelsey Bantum

Thank you to everyone who has been helping to convert orders normally shipping to a showroom to a homeowner/contractor. Our customers are receiving their shipments faster thanks to your efforts!

To provide the best possible service, we are asking for customers to provide the below information to best facilitate this new shipping approach. The homeowner/contractor email is important for us to have as a 2^nd method to reach out to the homeowner/contractor to schedule their delivery. I am seeing many communications from our freight companies to the Customer Delight Team because the homeowner/contractor’s phone number was incorrect and they are unable to reach the homeowner/contractor to schedule a delivery, which is delaying the shipment. Please request an email for the homeowner/contractor moving forward.

Information to request for drop shipments:

• Please provide the homeowner/contractor’s full name/address/phone number/email address, the PO #, and the specific products to include in their drop shipment.
• Additionally, please include if a liftgate and/or appointment are required for delivery.

Our office will be closed on Monday, May 25^th in observance of the Memorial Day holiday. 

Confidentiality: This email and any attachments may contain confidential and/or privileged information.

Any form of unauthorized use is prohibited.

To All Boutique Partners:

Good Afternoon,

In observance of the upcoming Memorial Day holiday, the Waterworks Support Center will be closing at 3PM ET on Friday, May 22^nd and will be closedthrough Monday, May 25^th.  The Distribution Center will be closed through Monday, May 25^th, and Tuesday, May 26^th.

Below are important cutoff times to note:

·         Cutoff for PO order entry is Thursday, May 21^st at 6PM ET

·         All PO’s received after Thursday, May 21^st at 6PM ET will be entered the following week

·         All sample orders received after Thursday, May 21^st at 6PM ET will be entered the following week

·         Cutoff for overnight and expedited delivery is Friday, May 22^nd at 11AM ET

As a company we will maintain normal business hours on Tuesday, May 26^th.  Our Distribution Center will resume shipping on Wednesday, May 27^th.

Thank you for your partnership during this short week.  If you have any issues that require escalation, please contact your Market Manager.