Toto Inventory Update

Please see the attached Lead Time updates for your reference provided by the MW TOTO team.

Liebherr: CS-1400-Builder/size solution

Please see below the CS-1400RIM. It is a solutions piece that has its place on every sales floor. It’s on page 8 of the attached price guide. This piece is 30” wide and 67” tall, reflecting the old Kelvinator/Gibson footprint from the 60s and 70s. This is a great solution for that customer that has older cabinetry, but wants something a little nicer than a short top mount. It also becomes a competitive builder piece for projects. It can be paired up to make a SxS arrangement as well (See below photo).They also have the same piece without the ice maker. This can go in the regular freestanding lineup in your store(s). Reach out if you have any questions or would like more info regarding program for displaying this and other Liebherr pieces in your store!

Now Debuting – New Gerber 2020-2021 Look Book

As announced at the end of 2019, Danze® by Gerber products are being migrated under the Gerber® brand umbrella. Our newest look book combines all kitchen and bath product offerings in a refreshed design, all in one place!
The 2020-2021 look book brings the Gerber brand to life in a revitalized way through lively showcasing of our products in lifestyle environments. We are committed to creating even more of these visual elements moving forward and are thrilled to share this new Gerber tool.

CHECK OUT THE LOOK BOOK IN AN ONLINE, FLIP BOOK FORMAT

VIEW & DOWNLOAD LOOK BOOK

News from Herbeau

Dear Customers and Partners,
 
We are very glad to inform you about our brand new model for the distribution of Herbeau products on the US market.
With this new organization now in place, you can now place all your orders and send all your questions directly to Herbeau in France.
Your Terms of sales, discount and public price remain unchanged compared to the ones you had with Herbeau Creations of America.
Herbeau Creations of America will remain fully independent from Herbeau France, but will stop all distribution activities in the US except for your spare parts needs.
 
In addition to our French teams, your usual local Herbeau sales reps remain at your service for all your needs (please do not hesitate to contact us if you wish to receive your local sales representative contact information). 
 
Please find below your new contact persons at Herbeau France:  
           
SALES – Mrs Magdalena DUCROCQ magdalena@herbeau.fr
Mr Lionel HERBEAU lionel@herbeau.fr
 
This new organization has been established to offer you the best service level possible in terms of communication, deliveries and general collaboration.
 
We are all very excited to open up this new chapter of our 40 year-old history in the US, and we look forward to working with you on your projects!

Basco: 6150/7150 Material Back In Stock

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Cleaning and Disinfecting Emtek Products

Public CEU Class – Newport Brass/Ginger

We will be hosting a public CEU class on November 5, 2020.  Please see the link below to the invitation for more details.

Title: The Manufacturing Process and Finishes of Decorative Faucets, Fixtures and Accessories
When: 11/05/2020   12:00pm EST
Where: Webinar
Instructor: Chris Chmura cchmura@brasstech.com
Invitation

New HEWI Contactless Dispenser Systems

CLICK HERE TO DOWNLOAD THE BROCHURE
CONTACT US TODAY FOR MORE INFORMATION

Miele RGA Process

Just wanted to outline Miele’s RA procedures and policies.

When you need to do an RA:

  • Fill out the attached form
  • Send form and photos to DealerSupport@mieleusa.com and CC myself
  • In the subject line please start with “Return Request” and then add whatever you need to after

All RA requests must be accompanied by the Returns Form AND pictures.  If we do not receive the form and pictures, an RA will not be issued.

To clarify what we need pictures of:

  • Never Opened Product:
    • Picture of the product label with clear shot of SN
    • Pictures of the other three sides of the unit
    • Picture of the unit show properly packaged
      • In original packaging
      • On a standard shipping pallet
      • Strapped to said shipping pallet
  • Opened Product/Concealed Damage:
    • Pictures of ALL of the above PLUS
    • Picture of the concealed damage
    • Picture of SN tag from the unit itself (if unit was completely unpackaged)

One of the main purposes of the pictures is to determine and confirm any restocking fees that may not need to be applied.  For reference here the restock fee table.  When our returns warehouse gets the product back they give it a grade.

LG- Updated Black Friday Program

Please see the attached new and revised LG promo calendar.  The Black Friday program has now been updated with the following key promo dates:

Veterans Day Promo- Nov 4- Nov 11

Black Friday Promo- Nov 12- December 3

Black Friday Laundry Event- Nov 19- December 3

LG’s new go-to market strategy on pricing is now implemented on this promo calendar- SLP (Straight Line Pricing).  Moving forward into 2021 there will be 6 major promo’s throughout the year, in which all other times we will have one consistent price to buy off of.  This should greatly simplify pricing/ buy in strategies moving forward.  This new strategy will also deliver better overall margin when competing at PMAP.  The next promo scheduled after BF is Presidents Day promo in February