Important Announcement – Bosch Dishwasher Category
New orders will no longer be accepted on Bosch dishwashers.
Robern Lead Time Report – June 3, 2022
Robern Customer Delight Team
• We are currently at a 24-48 business hour response time.
Please see attached for an update on Craft Series inventory.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets, Vanities, Lighting, Mirrors | Profiles – Matte Gold | TBD | TBD | |
| Mirrors | Vitality – Inset – 24” W x 40” H | YM2440RIFPD3 | Shipping now – orders submitted through 4/15; Continue shipping – middle of June | Middle of June |
| Vanity Accessory | Glass Hair Organizer | VAHAIRORG | TBD | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Shipping 1st week in July; and shipping additional units 1st week in August – orders submitted through 4/5 between both shipments | TBD |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.
Mind Your Mind!

Sales Tip #595 From The Sales Doctor
Mind Your Mind
Here is some wise counsel that applies to all of life. Six principles to live by when it comes to your thinking.
1. Your thoughts determine your character.
2. Don’t waste your thoughts on people who don’t value them.
3. The first person you must learn to lead is yourself.
4. Be sure your role models are people of principle and integrity.
5. Remain confident that the vision you have for yourself will come to pass.
6. Remain steadfast in what you know is right.
BainUltra | Products Update – NEW Universal Armrests
NEW PRODUCT
UNIVERSAL ARMRESTS
BainUltra offers the most comfortable and luxurious bathtubs. Part of enjoying the bathing experience is how the bath touches each part of the body.
Bathers have preferences; some prefer to let their arms float in the water, others on the deck of the bath.
Our goal is to make the perfect bath for YOU,
which is why BainUltra is proud to introduce our
UNIVERSAL ARMRESTS

The Universal Armrests provide an ergonomic way for bathers to rest their arms, while enjoying the full benefits of a therapeutic bath.
They also serve a helpful function when bathers requiring extra stability are entering and exiting the baths.
The Universal Armrests are available on specific collections:
Bain de Ville • Balneo • Charism • Citti • Esthesia
Evanescence • Libra • Nokori • Opalia • Origami • Vibe
Images of the Universal Armrests are available
for download on DropBox; please click here.
They are offered in WHITE only, as an OPTION, at a
RETAIL PRICE OF $750 a pair
Product SKU: BGBGU-01
DISCONTINUED PRODUCTS
AKASA LEGREST
Due to the scarcity of materials and high production costs, we have decided to discontinue the Akasa Legrest.
Please, note that the Universal Legrest information,
on page 245 of the BainUltra 2022 Price List should now read:

Hardware Renaissance Pricing
Please click on the links below to download our new 2022 price lists. As communicated earlier, there is a 5% across-the-board price increase from June 1, 2022.
While we have been unable to avoid this price increase after 17 months of continuously rising costs, we are pleased to say that our LEAD TIMES are holding steady at approximately 8-10 weeks for standard products. We also have the Quick-Ship program for selected cabinet hardware in bronze.
We truly appreciate you being a part of our dealer family. Our goal is to provide SOLUTIONS to you and your customers. Toward that end, our smaller size enables us to be nimble and flexible.
Vitraform Summer Vacation Closure
Please note that Vitraform will be closed for summer vacation from July 2nd through July 10th, 2022.
We will return on July 11th.
Please anticipate your orders and deliveries.
If At First You Don’t Succeed, Try, Try Again

Sales Tip #594 From The Sales Doctor
If At First You Don’t Succeed, Try, Try Again
I’m sure all of you have heard this saying at one time or another.
“If At First You Don’t Succeed, Try, Try Again” is a fantasy short story by Zen Cho but it also can be applied to closing the sale.
The minimum of attempts is 3-5 and that’s not counting follow-up. Unfortunately, many salespeople give up after the first or second attempt.
Don’t be afraid to be pleasantly persistent once you have identified a customized solution for your prospect.
Continue to Try, Try again.