Hansgrohe’s  Customer Service and Tech Service phones will be down on Friday, June 10^th.

They will be working on an internal update.

Hansgrohe  will be available via email at customerservice@hansgrohe.com to address any questions or issues.

You can also reach out to me at marcy.butler@newcenturysales.us

Due to low demand and extensive/unpredictable lead times, we are immediately ceasing the special-order custom finishes offered for Belgravia (Satin Nickel & Unlacquered Brass), Union (Matte Black), and Waldorf (Satin Nickel & Unlacquered Brass). With these custom orders representing less than 1% of our sales, it is prudent to focus our efforts on Crosswater London’s more promising and popular offerings.

We look forward to announcing new products that will be inventoried and maintaining Crosswater London’s dedication to a well-curated offering of high-quality stocked items.

Here is a quick reference of the new diverter valves from Gerber. The new valves match up to the Treysta valves and are more compact for better installation. The new valves are also less expensive which is a Big Bonus these days.

The number one seller has been the 3-port/2-Outlet, 4 position valve # D130500BT and is now NEW # D130510BT. This valve allows the user to operate one of two outlets individually or at the same time.

Below is a quick cross reference.