Nantucket Sinks Will Be Closed On Monday, November 11.
Dear Valued Customer,
We will be closed on Monday, 11/11 in observance of Veterans Day. Business will resume to normal on Tuesday, November 12.
Thank You.
Dear Valued Customer,
We will be closed on Monday, 11/11 in observance of Veterans Day. Business will resume to normal on Tuesday, November 12.
Thank You.

| Updates from Marvin Montgomery |
| Sales Tip #466 From The Sales Doctor Pre-Call Planning We have all heard the saying “When you fail to plan then plan to fail.” This also applies to how well you prepare for your Sales Call. Use the six pre-planning steps listed below as a checklist to determine how prepared you really are for the appointment. 1. Research Your Prospect 2. Know the Prospect’s Competitors 3. Know Your Objective for the Call 4. Plan Your Questions 5. Anticipate Objections 6. Don’t Over-Prepare |
Refer to the attached calendar of upcoming year-end dates.
Attached to this email, you will find Q4 2019 & Q1 2020 Price Sheets, our Accessory List (armoire kits, handles, toe kicks, etc.), a Column Guide one-pager, as well as the Compliments of JennAir Program (for Pro/Euro) & the Curate Your Experience Program (for RISE/NOIR).
Programs & Promotions:
CURATE/COMPLIMENTS PROMOTIONS – Qualifying units and packages can earn up to $2,000 off invoice
BUILDER PREMIER PROGRAM – 10% off UMRP if builder is a registered JennAir builder; can combine with Curate/Compliments
PREMIER PARTNER PROGRAM (DESIGNER SPIFF PROGRAM) – Designers can earn $50 per sku if registered on jennair.com
DIAMOND PROGRAM – trade personal use discount – up to 50% OFF UMRP. The Diamond Program must be approved by me. Please reach out if you have any questions.
RISE & NOIR Shipping Updates:
–All skus are open to ship except select 24″ small space/Urban Living models, NOIR Gas Ranges, & RISE/NOIR Steam Ranges.
—Full suites are shipping with great availability!!
Range Selling Tips:
Here is a comparison of our 36″ dual fuel, all-burner range. The JDRP436WP is our OLD model, and the JDRP436HL is our NEW model (RISE)! With only a $300 increase, the upgrades are awesome!
Range go-to quick pitch:All 30″, 36″, 48″ commercial ranges offer:3 FLAT TINE GLIDE RACKS2 TEMPERATURE PROBESALL BURNERS ARE BRASS, DUAL STACKED, AND REIGNITING WITH UPGRADED BTU’S!CONNECTED WITH THE JENNAIR APPCULINARY CENTER THROUGH THE JENNAIR APP!
Column selling points:
Hope you are all having a great week so far! Feel free to call me if you have any questions.
Dear Valued Customer,
I am writing to inform you of the removal of the Preceria Collection from our RODA line, effective December 1, 2019.
In October of 2010, Preceria was introduced as one of the original collections in the RODA brand. At that time, the RODA brand comprised of eight designer collections featuring luxury frameless heavy glass, and represented one of the biggest and most comprehensive product launches in our history. As sales of the Preceria Collection have decreased, and other collections have been added to the RODA brand, we find it necessary to remove Preceria from our product offerings.
We look forward to the continuing evolution of the RODA collections with additional luxury frameless enclosures.
An updated version of the RODA price list is available on the Basco website: www.bascoshowerdoor.com and Preceria will be removed from all marketing materials as soon as possible.
Thank you as always for your continued support and loyalty to Basco. Should you have any questions, please contact your local representative or Regional Sales Manager.
Duravit Holiday and Inventory Schedule 2019

Dear Business Friend,
Thank you for making 2019 another successful year! As the holiday season approaches, we would like to notify you of our office and warehouse schedule.
November
11/28 – 11/29 Office and warehouse closed
December
12/13 Last day Duravit will accept any returned goods RGA’s. RGA returns and requests after
that date will be processed in 2020
12/20 Last day of shipping for 2019 (Atlanta & Fontana)
12/23 – 12/25 Office and warehouse closed
12/26 – 12/31 Warehouse closed for inventory / audit
12/27 – 12/31 Customer Service available
January
01/01 Office closed for the New Year Holiday
01/02 Business / Shipping resumes (Atlanta & Fontana)
We encourage you to review your inventory needs early in December to enable shipments prior the last shipping dates above to ensure you have adequate inventory for this time period.
We wish all of you and your families the very best this holiday season. We appreciate your business and look forward to a profitable future with you over the coming years.
Attached are UMRP picture price sheets for both F&P and DCS.

Dear Valued Robern Customer,
January 1, 2020, Robern Price Adjustments
Robern will implement a 3% price increase effective January 1, 2020.
Price protection on all non-quoted orders specifying immediate shipment and received by Robern before January 1 will receive pricing in effect at that time.
Non-quoted stock orders received before January 1 that are requesting delayed shipment will be subject to pricing in effect as of the date of shipment. Any non-quoted orders received on or after January 1 will reflect the revised prices.
Robern reserves the right to change an existing Commercial quotation for any reason upon 30 days written notification.
See link for a detailed Electronic Price File and PDF with specific price changes by product family. Price books will be available in PDF format by January 1. Printed price books will be updated and available January 2020.
January 1, 2020, Robern Product Discontinuation Notifications
We are discontinuing some product based on market feedback and limited square footage in showrooms. We are excited to offer several new products for 2020. Stay tuned for these new product announcements at KBIS in January 2020. Your Robern Sales Representative will be meeting with you in the coming months to develop a more detailed showroom upgrade plan specific to your business. Remember to ask about our display promotions to get you started.
Products available for 60 days or while supplies last.
• Medicine Cabinets
∘ PL Series with Arch (Non-Electric, Electric)
∘ Penn Valley (Non-Electric, Electric)
• Mirrors
∘ Penn Valley
• Vanities/Accessories
∘ Balletto®
• Lighting
∘ Reflexion®
• Finish Discontinuation:
∘ Main Line Medicine Cabinets and Mirrors—White
If you have any questions, please feel free to contact the Robern Customer Delight Team.
Thank you for your business and continued support.
Americh has been tinkering with a quick reference sheet that might help you choose a product from the large Americh product selection. Attached is a first pass at a quick reference sheet. The goal is a concise, quick reference by overall shape and length with a few notations for undermounts and ADA product. If you want to add a massage system or other accessories, you’ll refer to the price book once you’ve narrowed down the bath product. Your thoughts are welcome.
Also attached is a pretty cool poster that they had made for Westlake Showroom.



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