I wanted to send a quick reminder that Baldwin Estate’s expansion to the Quick Ship program has now launched with all products in the new catalog shipping in 5 days. 

The expansion to the Estate Quick Ship program will include the following new additions:

• New passage, privacy, full dummy and half dummy complete locks in 25 knob and 38 lever styles
  • Passage & Privacy include (2-3/8” latch, full lip strike, 2-1/8” adaptor and spindle that will work for 1-3/8” – 1-3/4” thick door)
• New contemporary keyed knob and lever styles
• New Tubular Tremont and Hollywood Hills Handlesets
• New 20” Hollywood Hills and Minneapolis Mortise Trim Handlesets
• Touchscreen Deadbolt and Handleset options (Standard and Z-Wave)

I hear it all the time “we make no money selling price point SS sinks.” Now you can. Whether it is a over the counter sale, small project or large project let us quote you for these opportunities.

Priced right, in-stock and ready to ship to you. See attached fliers please.

Here is Hansgrohe update on shipping and stock.

First, Hansgrohe is catching up quickly! In stock items should ship within 48 hours after the order has been entered, we are still 3 to 4 days behind on entering.  Tracking can be found by going to UPS.com, choose Track by Reference, and enter the PO number as the reference number.

Orders@hansgrohe.com – as mentioned we are still 3 to 4 days behind in entering orders but we anticipate being caught up soon!  Please make sure to send only ORDERS and RGA requests to this address.

Customerservice@hansgrohe.com – We are about 1 week behind on this inbox but are working on these every day. Stock inquiries, ETA inquiries, etc. should be sent here.

Techservice@hansgrohe.com – We are caught up and responding within 48 hours to this email address.  Warranty requests should be sent here.

Our phone lines are still having issues due to high call volume and maxed capacity. IT is actively working with our phone provider to find a solution for these issues.

Due to systems issues, we are experiencing a delay of 2-3 business days in entering orders. We appreciate your patience as we work towards a resolution.

A return to normal processing timelines are anticipated by early next week.

Attached is the Clearance Sale Sheet with select clearance items at a reduced net price.

Please see the flyer for all the details.  Standard freight program applies.

Orders must be marked “Clearance Sale”

Stock amounts will change daily.  Check availability before ordering.

Subs have been added in Eclipse where available.