To All Boutique Partners:

Good Morning,

In observance of the upcoming Labor Day holiday, the Waterworks Support Center and Distribution Center will be closing at 3PM ET on Friday, August 30^th and will be closedthrough Monday, September 2^nd for the holiday.

Below are important cutoff times to note:

·        Cutoff for PO order entry is Thursday, August 29^th at 6PM ET

·        All PO’s received after Thursday, August 29^th at 6PM ET will be entered the following week

·        All sample orders received after Thursday, August 29^th at 6PM ET will be entered the following week

·        Cutoff for overnight and expedited delivery is Friday, August 30^th at 11AM ET

As a company we will maintain normal business hours on Tuesday, September 3^rd.  

Thank you for your partnership during this short week.  Any issues that require escalation please contact your Market Manager.

Please see attached current *B-stock*.

Thanks!

Spencer

Valued Viking Customers,

Great Saving on Viking 7 Series Refrigeration. Best product at Fantastic Price! Please see attached new Promo cost and UMRP Retails.

Attention House of Rohl Customers!

We are excited to announce the House of Rohl is transitioning to Avaya, a new phone system!

ROHL, Shaws, and Perrin & Rowe are going live on Tuesday 8/27/19.

What to expect:

–          Same toll free # 800-777-9762

–          Full automation with clear menu options, including an option to speak to a live voice immediately

–          Same teams to efficiently support your call:

Ø  Customer Care

Ø  Technical Support

Ø  Returns

–          A full company directory feature

–          New extensions for all internal contacts

–          A callback feature, to hold your place in the queue, without having to hold on the line

–          An overall better customer experience!

What to look forward to:

–          One toll free #, to support all House of Rohl brands; coming Q1!

Feel free to share any, and all, feedback at your time of call.  As always, we thank you for your business.

Regards,

Vanessa Martinez

Duravit is once again teaming up with long-time collaborator and design icon, Philippe Starck, to present a line of bathroom accessories for the first time in their 25-year partnership: Starck T. The new accessory line completes the modern bathroom with a wide variety of functional, expertly crafted pieces that bring high design to every corner of the bathroom.

“The Starck T accessories collection is a strikingly versatile addition to our bathroom offering,” states Duravit USA President Tim Schroeder. “With a far-reaching assortment of options, Starck T addresses a market need for elevated, adaptable accessories that can either enhance the current look of a bathroom or add an entirely new element of design.”

Ranging from toothbrush holders to towel hooks, the Starck T collection addresses each facet of the bathroom to provide a seamless, cohesive aesthetic for individual design styles. With two finish options – a timeless, classic chrome or an edgy, modern black matt – Starck T expands personality and flexibility in the bathroom. A notable highlight of the collection is its range of glass accessories: made from frosted, hand-blown glass, they highlight the organic, thoughtful language of the whole series.

Heavy Glass with Heavy Adjustment

Looking for a great door to recommend to your DIY customers? Our Cantour swing door and panel model combines the lavishness of heavy glass with installation simplicity for most inline applications.

Cantour Features:

• 3/8” glass door with a ½” glass panel
• Five standard size ranges fit openings from 32” – 60”
• Offset pivot hinge allows for up to 6 inches adjustment in widths
• Offers up to 7/16″ of adjustment for out-of-plumb on both sides of the model
• 76” height
• Available in Chrome, Brushed Nickel and Oil Rubbed Bronze finishes
• Installation video on the product page

We’ve added this image to our Cantour product page to help make the available adjustment clear. Check it out: https://bascoshowerdoor.com/products/cana-935

Living the Basco BLUEPRINT

We work hard together every day at Basco, but we also want to work hard together to make an impact in our community. Living our values as an organization, Basco is proud to support national and community-based nonprofits to help revitalize and strengthen our communities. This month, we were proud to participate in the Downs Syndrome Association of Greater Cincinnati’s Summer Picnic. Basco donated the grill, and Doug Veite (2nd shift Production Supervisor) & Patrick Bonaobra (2nd shift Custom Lead) represented Basco well as they got there early to set up and cooked over 250 hotdogs for the event.

Dear Dealer,

Our office will be closed August 26 & 27 due to HVAC system replacement by our landlord.

We will be checking and replying to emails, and we will try to return phone calls as soon as possible.  The  best way to reach us will be by email at sales@hardwarerenaissance.com.

Thank you for your cooperation!

Warm Regards,

The Hardware Renaissance Team

Hello,

I just got word that the new IKON 33” Apron Front 1 & ¾ Low Divide is now available. Below is a list of colors and list pricing that this new sink is available in.

I have also included a copy of the new Farmhouse Sink brochure from Blanco America.

402322         Anthracite               $1649                    

402328         Biscuit                    $1649                    

402323         Café Brown             $1649                    

402326         Cinder                    $1649          

402330         Concrete Gray*       $1649                    

402325         Metallic Gray           $1649                    

402329         Truffle                     $1649

402324         White                      $1599