We want to make you aware of an important upcoming system change that will impact how we process orders and deliveries. Our current SAP system has reached the end of its lifecycle and will be upgraded. While we have been actively preparing for this transition over the past 18 months, we recognize that a cutover of this scale may create some disruption. Our goal is to minimize any impact to you and your customers through thorough planning and proactive communication.

Key Dates to Note:

• Wednesday, September 24th: Current system will be turned off at 2:00 PM PST (5:00 PM EST).
• Thursday, October 2nd: New system will go live. Order entry will resume; shipping will begin on October 2nd with a gradual ramp-up through October 10th.

What This Means for You:

• Orders needed prior to October 10th should be submitted early. We recommend pulling orders ahead into the week of September 15^th (or sooner) to better guarantee delivery.
• Deliveries will pause after September 24th and gradually resume starting October 2nd.
• Additional details, including guidance for managing orders during this period, will be shared in a follow-up communication.

We are committed to making this transition as smooth as possible for you and will continue to provide updates as we approach the cutover.

Thank you for your partnership and understanding as we take this important step to enhance our systems and service capabilities.

Below is a link to Hightail where various stock reports for Hansgrohe and AXOR are uploaded.

Click HERE for the latest stock reports.  

Below are all of our current promotions. Also attached are the current inventory levels for the NJ and IL warehouses. The new MasterCool 3 launch is set for October 1^st. If you have any of bottom mount refrigeration on quote please enter those into the system to lock up those pieces before they run out otherwise we will need to switch over to the MC3 version. Please reach out with any questions!!

PROMOTIONS:

$200 dishwasher rebate

Purchase date: June 30^th to October 5^th, 2025

Delivery deadline: October 31^st, 2025

Submission deadline: November 31^st, 2025

$200 Off Dishwasher Installation | Miele

Kitchen Package Promotion

1/1/25 to 12/31/25

2025 Kitchen Appliance Package | Miele

Free induction cookware with the purchase of any induction range or cooktop

Purchase dates: 7/1 to 12/31/25

Receive delivery by 4/30/26

Claim by 5/31/26

**Promotion is valid for any Miele induction cooktop or range, current models only.

Buy an Induction Range or Cooktop, Get a Free Pan Set | Miele

Pro for the Home promotions:

Complimentary 5 Year Warranty | Miele (mieleusa.com) Pro dishwashers

Complimentary 5 Year Warranty | Miele (mieleusa.com) Little Giant laundry