Container Schedule: Claybrook Selling Points + May the 4th Contest

New Price Lists and an updated order process were released in April. With the new price list, we launched a flat freight program. If you have any questions regarding the new process, price list, or the flat freight program feel free to contact me directly. Below is our container schedule for non-stocking orders. As a refresher on our product line, I have provided talking points for new hires on Claybrook. Feel free to share the below information with your team. Scroll down for a “May the 4th” contest!

US Dealer- Non-Stocking Order Container Schedule   
Deadline for Dealer to Submit PO + Deposit for  Non-stocking OrderEstimated Arrival Date to Dallas 
March 25, 2022Mid-August Arrival 

Claybrook Selling Points:

  • Claybrook stocks a curated range of Moulded Stone and Natural Stone products in Dallas Texas (Bath tubs, wall hung basins, countertop basins, freestanding basins, natural stone basins). Lead time is 2 weeks.
    • Bath Tubs, Countertop basins, Freestanding basins stocked in Dover White/ Star White
    • Wall Hung Basins stocked in Plaster Pink, Midnight Blue, Forest Green
    • Natural Stone Basins (Stocked as shown in photos in attached stocking brochure) 
      • Echo stocked in Lightning Grey Marble
      • Shadow stocked in Silver Ebru Marble
      • Touch stocked in Bianca Carrara Marble
  • All products are priced to include matching pop-up drain, internal overflow, and any brackets that are needed
  • All of our products can be customized with any of our Marbleform© colors. Non-Stocking products have an estimated lead time of 16 weeks and will follow a container schedule. They ship to our warehouse in Dallas and then onto you! 
  • We refer to our Marbleform© bathware as “Moulded Stone”. We are rated through IAPMO standards as a Natural Stone product. We have 70-80% marble dust in our product. The remaining amount is resin. Marbleform© is an upcycled marble product. We reuse the marble dust from our mosaic factory into our bathware. Many of our competitors are listed as a “plastic” due to the additives they include in their product to speed up the curing process. Our team spends 60 hours hand sanding every bathtub. 
  • Benefits of Marbleform © 
    • No Sealing Required (Homogenous product), Heat Retentive, Easy to Clean, Easy to repair, Slip resistant, customizable 
Table

Description automatically generated

JennAir: New Luxe Regional Manager Aimee Mitchell

Please join me in welcoming Aimee Mitchell to the JennAir Luxe Regional Manager position!  Aimee is backfilling my role effectively today.  (I’m still on the JennAir Team, just in a different capacity.) Aimee brings a ton of experience, knowledge and passion to her new role.  You may already know Aimee from her experience as a Whirlpool Market Manager on the Retail & Builder Team.  Prior to Whirlpool Aimee sold high-end appliances, working for a dealer.  (She knows both sides and luxury )  As an added bonus, she’s an awesome human too!  Attached is her quick bio.
Please reach out to Aimee with any questions as we’ll be working closely through her transition.

Aimee Mitchell: Cell Phone  518-225-5437

Aimee’s email:  aimee_n_mitchell@whirlpool.com
It has been a pleasure working with you and I’m confident Aimee will be fantastic in helping grow your business.Thank you for your support and recommendation JennAir to your clients.

Fairmont Update on the New Grand Central

Fairmont has received their fist shipment of the 1551 Grand Central  and more will be coming in the next week or two.

Please find in the attachment a pdf of the new Grand Central.

As always you can verify stock with me marcy.butler@newcenturysales.us  before ordering.

KEUCO Current Delivery Times Update / May 2, 2022

———- Forwarded message ———
From: VELLA Customer Service <office@vellallc.com>
Date: Mon, May 2, 2022 at 1:02 PM
Subject: KEUCO Current Delivery Times Update / May 2, 2022
To: VELLA Customer Service <office@vellallc.com>

***KEUCO DELIVERY TIMES UPDATE***

Good morning,

The majority of KEUCO accessories are in stock and are ready to ship via UPS 2nd Air, resulting in a 5-7 business day lead time from the date the order is placed.

Mirror cabinets and light mirrors less than 48” in width (and less than 30” in height) are made to order, ship via UPS 2nd Day Air as well, and have a current lead time of 3-5 weeks.

Please be advised that we had to adjust lead times for furniture orders due to supply chain delays and resulting material shortages (see details below).

 Freight CostEstimated Lead Times1Ship By
Accessories2 /
Cosmetic Mirrors2
Free Freight Allowed (FFA)33-5 business days (In-Stock)2-3 weeks (Made to Order)Up to 16 weeks (Special Finishes)*Courier (Air)
Light Mirrors and Mirror Cabinets up to 48” in width and up to 30” in height23-5 weeks (Made to Order)Courier (Air)
Light Mirrors and Mirror Cabinets over 48” in width and / or over 30” in height10-12 weeks (Made to Order)Sea Freight4
Vanities & Sinks- Edition 11 & Edition 400- PLAN 16-18 weeks (Made to Order)14-16 weeks (Made to Order)Sea Freight4

1Estimated lead times subject to change without notice. Call 877-281-8260 or email office@vellallc.com for up-to-date information.

2Drop shipping is available at no extra cost, unless noted otherwise in the respective order confirmation.

3Applies to retail orders only. Freight for project and display orders to be quoted separately.

4Air freight option available upon request and to be quoted separately. Additional charges apply.

*16 weeks represents an automatic system generated lead time.  However, special finish items typically ship much quicker than that, especially if a production order is already in progress in the system.

Should you have any questions or need further information, please feel free to call or email us.

Robern Upcoming Increase

Robern Lead Time Report – April 29, 2022

Robern Customer Delight Team

•        We are currently at a 24-business hour response time!!!!

Please see attached for an update on Craft Series inventory.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsPL Portray – all sizes and versionsMay experience slight delays up to one week1st week in May
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Bronze Shipping now1st week in May
Medicine Cabinets, Vanities, Lighting, MirrorsProfiles – Matte Gold TBDTBD
MirrorsVitality – Inset – 24” W x 40” HYM2440RIFPD3Shipping now – orders submitted through 4/15; Continue shipping – middle of JuneMiddle of June
Vanity AccessoryGlass Hair OrganizerVAHAIRORGTBDTBD
Vanity TopsBodo/Skaarsgard Integrated Top – 36” WTA36MCO102-8CS8Shipments between now – JuneMiddle of June

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

LG Updated Promo Calendar

Please see the attached updated LG promo calendar.  Earth Day promo is still in play through May 11

Memorial Day promo  (May 19- June 8) and June Savings promo have been updated.

Christmas Eve

Updates from Marvin Montgomery
Sales Tip #590 From The Sales Doctor
Christmas Eve
When I worked in retail, I used to love Christmas Eve right before closing.

The sense of urgency was already created because time was running out. They could no longer procrastinate. It was decision time.

What are you using to create that same sense of urgency in your customer? How are you preventing procrastination?

I had Christmas Eve right before closing. What is yours going to be?

AMI CLOSED 4/29/22

We would like to inform you that our company will be closed tomorrow, Friday, April 29th, 2022 due to maintenance and training purposes. We will resume regular working hours on Monday, May 2nd. For any questions or concerns, please reach out to us by the end of day today. We will have limited access to our emails and voicemail, but we will respond as quickly as possible.

Additionally, we want to remind you guys that our lead times are 2 – 4 weeks with the exception of some ironstone colors being 6 – 8 weeks out due to back order material from our supplier. 

We hope you all have a great weekend and we look forward to being back in touch on Monday!

Galley Inventory Update