———- Forwarded message ———
From: VELLA Customer Service <office@vellallc.com>
Date: Mon, May 2, 2022 at 1:02 PM
Subject: KEUCO Current Delivery Times Update / May 2, 2022
To: VELLA Customer Service <office@vellallc.com>
***KEUCO DELIVERY TIMES UPDATE***
Good morning,
The majority of KEUCO accessories are in stock and are ready to ship via UPS 2nd Air, resulting in a 5-7 business day lead time from the date the order is placed.
Mirror cabinets and light mirrors less than 48” in width (and less than 30” in height) are made to order, ship via UPS 2nd Day Air as well, and have a current lead time of 3-5 weeks.
Please be advised that we had to adjust lead times for furniture orders due to supply chain delays and resulting material shortages (see details below).
| Freight Cost | Estimated Lead Times1 | Ship By | |||||
| Accessories2 / Cosmetic Mirrors2 | Free Freight Allowed (FFA)3 | 3-5 business days (In-Stock)2-3 weeks (Made to Order)Up to 16 weeks (Special Finishes)* | Courier (Air) | ||||
| Light Mirrors and Mirror Cabinets up to 48” in width and up to 30” in height2 | 3-5 weeks (Made to Order) | Courier (Air) | |||||
| Light Mirrors and Mirror Cabinets over 48” in width and / or over 30” in height | 10-12 weeks (Made to Order) | Sea Freight4 | |||||
| Vanities & Sinks- Edition 11 & Edition 400- PLAN | 16-18 weeks (Made to Order)14-16 weeks (Made to Order) | Sea Freight4 |
1Estimated lead times subject to change without notice. Call 877-281-8260 or email office@vellallc.com for up-to-date information.
2Drop shipping is available at no extra cost, unless noted otherwise in the respective order confirmation.
3Applies to retail orders only. Freight for project and display orders to be quoted separately.
4Air freight option available upon request and to be quoted separately. Additional charges apply.
*16 weeks represents an automatic system generated lead time. However, special finish items typically ship much quicker than that, especially if a production order is already in progress in the system.
Should you have any questions or need further information, please feel free to call or email us.
Speak Your Mind