Good Afternoon,
Please see attached MTI Basics NET Price page. This goes into effect on June 26, 2018.
Please remember that these are your Net cost delivered. Your regular multiplier does not apply to the Basics.
Stone Forest Verge Collection with pricing info
May 18, 2018 by Leave a Comment
Hello, Attached please find the new complete Verge collection from Stone Forest, including mirrors and many different configurations
for this very cool new collection. As mentioned in the e-mail, 2018 pricing will be effective July 1st and the new complete price
list will be available beginning of June. The attached pricing is current for the new collection an will not change July 1st.
Waterworks Corporate Office & Distribution Center – CLOSED TODAY, FRIDAY 5/18
May 18, 2018 by Leave a Comment
Good Morning,
Due to ongoing power outages due to the storm earlier this week, the Waterworks Corporate Office and Distribution Center will be CLOSED again today.
Please note that the power outage has impacted our telephones, including our Main Service & Support queue (800-927-2120) and our Direct Sales queue (800-899-6757) – Callers are unable to get through. We are aware of the issue and are working diligently to resolve.
Associates that are able to work remotely are available today via email. If you should need to check the status of an order, please email BPorderstatus@waterworks.com and someone will assist you with your request.
We hope to have our phones back up and operational today and will provide an update as information is available. Any issues that require escalation please contact your Market Manager.
We thank you for your patience as we work to restore operations.
Any questions please contact Channel Support.
Matco-Norca Fully Operational
May 17, 2018 by Leave a Comment
Our power is back and our computer system is fully operational. Thank you for your patience and understanding.
2018 InSinkErator Lead Time Changes
May 17, 2018 by Leave a Comment
Good morning!
Please take a few moments to review the attached document, issued by InSinkErator.
It holds important changes regarding shipping of orders and details surrounding the changes.
Thanks for your continued business and support!
Waterworks Corporate Office & Distribution Center – CLOSED TODAY, THURSDAY 5/17
May 17, 2018 by Leave a Comment
Good Morning,
Due to significant damage from the storm this week, as well as ongoing power outages, theWaterworks Corporate Office and Distribution Center will be CLOSED today.
Please note that the power outage has impacted our telephones, including our Main Service & Support queue (800-927-2120) and our Direct Sales queue (800-899-6757) – Callers are unable to get through. We are aware of the issue and are working diligently to resolve.
Associates that are able to work remotely are available today via email. If you should need to check the status of an order, please email BPorderstatus@waterworks.com and someone will assist you with your request.
We hope to have our phones back up and operational today and will provide an update as information is available. Any issues that require escalation please contact your Market Manager.
Any questions please contact Channel Support.
Thank you.
JennAir Columns & BIR Panel Kits
May 16, 2018 by Leave a Comment
Hello,
Please read below the updates on our new BIR Panel Kits & Columns. Reach out if you have any questions.
COLUMNS
Columns will come panel ready. You will need to specify right or left hinge (model numbers below) and order a panel kit if needed. They will be shipping in two phases.
OTS SEPT 10: Left hinge 18″ & 24″ freezer + Right hinge 24″ & 30″ refrigerator
OTS OCT 29: All other columns
Column Breakdown & UMRP:
Column Panels Breakdown & UMRP:
BIR PANEL KITS
These new full height BIR panel kits will be replacing the current panel kits. These will ship with the armoire kit to cover the compressor at the top. You only need 1/8″ reveal at the top for the compressor to breathe.
OTS FDBM Panels: 7/2
OTS SxS Panels: 7/16
OTS BM Panels: 7/16
Matco-Norca Brewster Office Down
May 16, 2018 by Leave a Comment
Last night Brewster, NY and much of the Northeast was struck by powerful thunder storms producing high winds, hail and tornados. As a result, power is out throughout the area with downed trees and power lines.
Matco-Norca’s Brewster office communication lines and computer systems are temporarily down, causing our other distribution centers to also be down. Hopefully power will be quickly restored and we can begin processing orders.
We will keep you posted in our progress and thank you for your understanding.
LG Appliances // Promo Calendar 05-16-18
May 16, 2018 by Leave a Comment
I have attached a new price sheet/ promo calendar.
Changes Include:
Ø LG Styler added to Father’s Day event
Ø Back To School Updates
o Removed: LFXS30766S, LMVM2033ST/BD/BM
o PMAP Increase: LFXS24663S, LSXS22423S/W, LDE4411ST, LDG4311ST
Ø July Styler Event Announcement
Ø Summer Savings Updates
Ø August Savings Updates
Ø Labor Day Updates
Ø September Savings Updates
Ø September Kitchen Event Announcement
Ø Columbus Day Updates
Ø October Savings Announcement
Waterworks Distribution Center – CLOSED TODAY, WEDNESDAY 5/16
May 16, 2018 by Leave a Comment
Good Morning,
Due to significant damage from the storm last night, the Waterworks Distribution Center will be CLOSED today. Please note that the Client Services and Technical Support Teams are available and fully operational via phone or email during normal business hours today. The Direct Sales Team is also available if you should need them throughout the day via email or the Direct Sales queue (800-899-6757).
We hope to be back to normal operations tomorrow and will provide an update as information is available. Any issues that require escalation please contact your Market Manager.
Any questions please contact Channel Support.
Thank you,
Jennifer Forgione
Sales Operations Manager, Channel Support
—
Waterworks
(203) 313-3831 Mobile
(203) 546-6205 Office