Good Morning,
Due to significant damage from the storm this week, as well as ongoing power outages, theWaterworks Corporate Office and Distribution Center will be CLOSED today.
Please note that the power outage has impacted our telephones, including our Main Service & Support queue (800-927-2120) and our Direct Sales queue (800-899-6757) – Callers are unable to get through. We are aware of the issue and are working diligently to resolve.
Associates that are able to work remotely are available today via email. If you should need to check the status of an order, please email BPorderstatus@waterworks.com and someone will assist you with your request.
We hope to have our phones back up and operational today and will provide an update as information is available. Any issues that require escalation please contact your Market Manager.
Any questions please contact Channel Support.
Thank you.
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