Aker Extended Lead Times

Jul 6, 2018 by Leave a Comment

Good afternoon.

Please review Aker Extended Lead Time sheet attached.

Thanks,

Jeanne

Aker Extended Lead Time 7.6.18

Filed Under: Vendors

Waterstone Extends Customer Service Hours

Jul 3, 2018 by Leave a Comment

New Hours for Customer Service
First of all, Happy Independence Day from Waterstone. We hope you and your families have a great holiday.Next, to better accommodate our east coast customers, Waterstone is expending it customer and technical service hours. We are getting up a little earlier and opening at 6am PST. You can now talk to live people in the USA Monday through Friday, 6am to 5:00pm PST. In addition to our new hours, we have added new personal to serve you more efficiently.

Thank you from all of us at Waterstone!
Filed Under: Vendors

SANTEC- *****Product update***** Vantage Tubfillers

Jul 3, 2018 by Leave a Comment
To our Valued Customers,

As of today we are no longer able to supply the Roman Tub Filler for our Vantage collections.  All model numbers affected are listed at the bottom of this email.

Fortunately, we still have all other models from the the beautiful Vantage collections including the floor mount tub-filler (models 7050EY, 7050ET & 7050EC are still available).

Please understand that this unfortunate decision was not our preference.

If you have any questions please contact your local SANTEC representative.

Regards,

Justin Tracy
VP of Business Development
SANTEC | VISSONI
jtracy@santecfaucet.com

No longer available: 2950EC**TM, 2955EC**TM, 2950ET**TM, 2955ET**TM, 2950EY**TM, 2955EY**TM

**If you have any open orders for these products, please contact SANTEC Customer Service for alternatives and/or other options.  We want to help you through this the best way possible.
Filed Under: Vendors

Monthly JennAir Update – July 2018

Jul 3, 2018 by Leave a Comment

ood Afternoon,

Please read the important July updates below and reach out if you have any questions. I appreciate your support & hope you all have a great 4th of July!!
Price Changes in Q3 
  • Please make sure you are currently utilizing the 7/1 price sheet until 8/1. On 8/1 the remainder of the line will take a price change (average of 3.5%).
  • You must place your order in web world prior to 8/1 and request a delivery date 8/15 or before to receive pricing on the current 7/1 price sheet.
2nd Half Compliments
  • You should have received new brochures for the 2nd half of Compliments of JennAir at the end of last week. Please display the new brochures & POP on the showroom floor. If you did not receive the box of materials, let me know.
  • What changed?
    • Columns are now on Compliments of JennAir! 2 columns = 1 BIR
    • Example Tier 2 Compliments: 2 columns + panel kit = $1,500
New Product:
Full Height BIR Panel Kits: Shipping August (FDBM + BM) and Sept (SxS)
Columns: Shipping Sept (18″ + 24″ left hinge freezers & 24″ + 30″ right hinge refrigerators) and October (all other columns)
* More specific column & BIR panel kit information including features, line-up, OTS dates, and model numbers is attached! 
 
BIR Lead Time Reminder
  • JennAir non-dispensing BIRs are experiencing longer lead times due to a supplier delay. Affected models are  JB36NXFXL/RE, JF36NXFXDE, JF42NXFXDE, JS42NXFXDE & JS48NXFXDE.
  • Please allow an 8 week lead time on these orders. Please place new orders ASAP and requested the soonest available delivery date in web world to be first in line.
  • Alternate BIR options readily available are  JS42SSDUDE, JS42PPDUDE, JS48SSDUDE, JS48PPDUDE
JFFCC72EFS/P
  • New Orders: Will date until the end of August
  • Current Orders: I will know next week when current orders will fill and will reach out to you with an ETA for your orders. We are ramping up production this month.
Return Policy Reminders
  • As a reminder, the JennAir return policy is 60 days with a restock fee of $100 in original packaging or a restock fee of $200 if out of original packaging for good product returns. 
  • Damaged product returns including concealed damage: within 60 days of shipment or 14 days of will call pick-up. 
  • RA’s can be authorized in 3 different ways: 
Helpful Links

—

Filed Under: Pricing, Vendors

MATCO-NORCA-Independence Day Office Closure

Jul 2, 2018 by Leave a Comment

Matco-Norca
To:        Our Valued Matco-Norca Customer
From:    Scott Bardreau, Vice President of Sales
Date:     July 2, 2018
Re:        Independence Day Office Closure
In honor of our National Independence Day, Matco-Norca will be closed Wednesday, July 4th. We will be open Tuesday, July 3rd and returning to work Thursday, July 5th.
Please have a safe and happy holiday!
Thank you for your continued support!
Like Us On Facebook       Follow Us On Instagram       Follow Us On LinkedIn
Filed Under: Vendors

HARDWARE RENAISSANCE- CLOSED JULY 4-6

Jul 2, 2018 by Leave a Comment

Dear Dealer,

HARDWARE RENAISSANCE WILL BE CLOSED JULY 4-6 FOR AN INDEPENDENCE DAY BREAK, so we can all spend some time with our families this summer.  Thank you for keeping us very busy during the first half of this year!

We will re-open at 9 am MDT on Monday, July 9.

May the 4th be with you!  Wishing you all a happy and safe holiday.

Warm Regards,

Anagha & the HR team

Filed Under: Vendors

TOTO-LB#18-12 Leadtime 6-27-18

Jul 2, 2018 by Leave a Comment

Please see attached lead time bulletin from Toto.

Please be advised, we are working with some longer lead times on some items.

Please let me know if you need anything.

LB#18-12 Leadtime 6-27-18

Filed Under: Vendors

Nostalgic Warehouse Price Increases-Effective July 2, 2018

Jul 2, 2018 by Leave a Comment
Price Increase Effective July 2, 2018
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Price Increase Notification
July 2, 2018

Dear Valued Customer,

Over the past 18 months, Nostalgic Warehouse has seen a consistent increase in the raw material, transportation, and production costs required to produce our authentic, vintage decorative hardware. During that time, we have been able to absorb these added costs and avoid passing them on to you, our customers.

We have reached the point, however, where we are no longer able to shoulder these cost increases and must pass along a small portion to our customers. To address these increased costs, we have instituted an increase in the list price on many of our Nostalgic Warehouse products effective today, July 2, 2018. Our price change strategy is targeted to address only the products that have been most affected by the cost increases.

Please use the link below to download our updated Price Book with the adjusted pricing. If you have any questions, feel free to reach out to me or Betsy O’Day, our Decorative Showroom Account Manager. Betsy can be reached at boday@nostalgicwarehouse.com.

Thank you for your continued support of Nostalgic Warehouse. We will strive to continue to provide you with the high quality, period correct decorative hardware for which Nostalgic Warehouse is renowned. We appreciate your partnership and look forward to continued success in our relationship.
joneall@nostalgicwarehouse.com
www.NostalgicWarehouse.com

2018_NW_DIGITAL_PRICE_BOOK
Filed Under: Pricing, Vendors

Motivational Tip #400-

Jul 2, 2018 by Leave a Comment
Motivational Tip #400-Are You the Exception or the Rule?
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Updates from Marvin Montgomery

Sales Tip #400 From The Sales Doctor

Are You the Exception or the Rule?

If you want to be exceptional in the eyes of your customer, it’s really not difficult. All you have to do is meet their expectations, and when you do, you become the exception. Unfortunately that’s not the rule.
You did what you said you were going to do; that’s an exception. You didn’t make promises you could not keep; that’s an exception. You were professional; that’s an exception. Get my drift?
When you consistently meet your customers’ expectations, you also exceed them, and now you become the exception and not the rule.

GET MARVINIZED by The SalesDoctor@MarvinMontgomery.com.
Author/Motivational Speaker/Professional Sales Trainer and Coach

“Preparation and practice provide peak performance.”

Now You Can Get Marvinized Every Day Online. Click Here!

For more information, go to MarvinMontgomery.com or call 216-509-0281.
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Marvin Montgomery & Associates

23580 Miles Road

Bedford Heights, OH 44128

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Filed Under: Uncategorized

Middledy- Rep changes

Jul 2, 2018 by Leave a Comment

Good Morning Valued Middleby Dealer,

In Middleby’s on-going effort to provide you the best service, there will be a change with your Territory Sales Manager and Inside Sales Support.  Effective today, July 2nd, Keith Magby, will be replacing me as your Territory Sales Manager and your Inside Sales Person will be Roxanne Beckles.  Both Keith and Roxanne are experienced individuals who will provide you very good support.  I appreciate your friendship and support over the years.  I wish you best for the future.

Keith Magby

Office (859) 221-0480

Mobile (937)684-1764

kmagby@middlebyresidential.com

Roxanne Beckles

Phone (800) 241-9152 ext 2412

Fax (877) 885-4002

rbeckles@middlebyresidential.com

Sincerely,

Rick Rasor

Territory Manager

Middleby Residential | Luxury Portfolio

Mobile (813) 376 3849

rrasor@middlebyresidential.com

Filed Under: Vendors
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