U-line 1-Class Beverage Centers now available!

At last, U-line has produced an entry level price point model to now be included in the entry level category. The U-line 1-Class Beverage centers are now available. We have a limited quantity in Philadelphia, and will continue to receive product over the next few weeks to fill orders accordingly. See attached sheet.

Why 1-Class Beverage Centers?

*MADE IN USA

*PRICE   $1299 MAP

*FULL USE BOTTLE SHELF (U-LINE EXCLUSIVE)

*CONVECTIVE COOLING

*TEMPERATURE RANGE OF 34°F up to 60°F

*PLUS 1 WARRANTY FOR (2 TOTAL YEARS)

*AVAILABLE IN SOLID DOOR
*QUIET

FRANKE | KWC 2020 CATALOG & Kindred Launch

We are pleased to share with you our new edition of the FRANKE | KWC product catalog. For 2020, we have added several new exciting items to provide our customers with additional offerings that enhances our passion to serve the Kitchen Industry as the leader in food preparation/cleaning systems and luxury kitchen fixtures.

New Americh Shower Base Added

Americh has added a new size to their large collection of shower bases. Please see the following information and the new base is ready to order.

Part #:  S6036ST, S6036DT, S6036TT, S6036ST  is a 60″ x 36″ – Center Drain DS Base w/Square Drain ~ White – List Price:  $945

Waterworks Upcoming Presidents’ Day Holiday

In observance of the upcoming Presidents’ Day holiday, the Waterworks Support Center and Distribution Center will be closed on Monday, February 17th.

The Waterworks Support Center and Distribution Center will maintain normal business hours on Tuesday, February 18th.

Please reach out to your Regional Manager for any issues that may require escalation.

Sonia Inventory Availability

Please see attached for Sonia inventory available quantities.

Invisible Language, Part 3: What To Do If You Have To Correct Someone

Updates from Marvin Montgomery
Sales Tip #476 From The Sales Doctor
Invisible Language, Part 3: What To Do If You Have To Correct Someone
I want to thank Tim Dimoff, President of SACS Consulting, for emailing me the information on Invisible Language. In Parts 1 and 2, we focused on what not to say. Invisible Language Part 3 tells us the proper way to respond when correcting a misunderstanding without being condescending.
Of course, there are times when correcting a misunderstanding is the right thing to do. But there is a way to do it without being condescending? Stop and ask yourself, what’s the benefit? Is it important? Does the benefit of the correction outweigh the risk of making this person feel stupid? If there isn’t any benefit, you’re better off biting your tongue.
You can also use what’s called the “validate-clarify-continue” technique. This is a language strategy that helps you present correct information while minimizing the risk of triggering negative emotions. For example, instead of saying “Actually, the entrance is at the back of this building,” try something like this:
(Validate their belief) “It would make sense for the entrance to be at the front, wouldn’t it!”
(Clarify) “For some reason, the entrance here is at the back.”
(Continue–with a question to move the conversation forward) “Do you know how to get around there?”

Basco Beat – February

Mystro Training Videos Now Available Online

We are happy to announce that we’ve added a step-by-step live Mystro tutorial to help guide you through the Mystro process. You can find them on our website here or by the direct links below.

1 – Login and Basic Functions
2 – Customers – How to Enter New and Search Existing
3 – The Basics of Quoting and the Configurator
4 – Finalizing a Quote and Sending to Basco

As always, if you have any questions about Mystro please email mystro@bascoshowerdoor.com.

Cross Reference Reminder

We have a great interactive guide/cross reference tool on our website to help determine the shower door that fits your fiberglass or acrylic enclosure. To use the tool:

  1.  Go to https://bascoshowerdoor.com/trade-pros/search-by-tub-shower-brand select the fiberglass manufacturer from the drop down menu and select the next button.
  2. Then select the correct model number and select the next button
  3. A table appears including links to the appropriate models

Important Message From Emtek

Fleurco 2020 Discontinued series list

See attached for Fleurco Discontinued Series for 2020.

Tankless Water Heater Chart

Please see below for a helpful chart on quoting tankless!