Edelman

To All Boutique Partners:

Good Afternoon,

In observance of the upcoming Memorial Day holiday, the Waterworks Support Center will be closing at 3PM ET on Friday, May 22^nd and will be closedthrough Monday, May 25^th.  The Distribution Center will be closed through Monday, May 25^th, and Tuesday, May 26^th.

Below are important cutoff times to note:

·         Cutoff for PO order entry is Thursday, May 21^st at 6PM ET

·         All PO’s received after Thursday, May 21^st at 6PM ET will be entered the following week

·         All sample orders received after Thursday, May 21^st at 6PM ET will be entered the following week

·         Cutoff for overnight and expedited delivery is Friday, May 22^nd at 11AM ET

As a company we will maintain normal business hours on Tuesday, May 26^th.  Our Distribution Center will resume shipping on Wednesday, May 27^th.

Thank you for your partnership during this short week.  If you have any issues that require escalation, please contact your Market Manager.

Hello All! During the past many weeks, Emtek has taken advantage of time available to make many positive changes and additions for our Dealers.  Your continued business has been, and is, Greatly Appreciated. 

I hope you are all starting to have “some” return to the new normal and are staying safe and healthy.Please take a look at the NEW Product Selector on the Emtek website.  I think you will find the changes will work well for you and your customers to view product before ordering or ordering a sample.Attached, you will find the NEW Emtek RETURNS address, this should help streamline returns and get credits issued quicker. Also attached, a list of the 2020 NEW PRODUCT INTRODUCTIONS with an “Estimated” introduction time frame. Please take good care and Thank You!

Hello :

We hope this finds you healthy and ready to reemerge into the decorative hardware world.

Now that so many designers and architects and their clients might be uncomfortable visiting a showroom, Colonial Bronze would like to share its finish and product sample process.

This is the Colonial Bronze Sample Product Program:

·         Please place a purchase order for a finish or product sample

·         Sample Discount: Your Display Discount

o   Drop shipments, commercial or residential are approved

·         Freight: FOB Colonial Bronze

·         Delivery times:

o   Custom sample: 2 weeks plus delivery time

o   Finish sample: 3 days plus delivery time

·         All samples are non-returnable

·         Samples may only be ordered by Colonial Bronze accounts in good standing.

If you encounter a situation that requires special attention, please reach out to myself, jeffreyvalles@thebronze or our customer team sales@thebronze.com. 

Please, keep in mind that every sample ordered is handmade to your specifications. 

1. Reminder – 50 Series DW program is extended (Program Attached – $1,299 Retail – $50 M/I rebate – Spiff $200)
2. Attached is the New Builder Program. Reminder – Approval required before program pricing can be used. (Program Attached)
3. The Kitchen Design Contest is now on the web-site for the trade. (Please email mpuchalski@trevarrowinc.com for copy of.)
4. Training – The Learning Management System is now Live. This on-line tool will keep you updated and take your training to the next level. Please email me at jjennings@trevarrowinc.com to get signed up.
5. Check out our Re-Sale List on our web site under Consumer Promotions then Re-Sale Product.
6. Please have orders into your purchasing departments before noon on Friday May 22^nd. for delivery May 27^th.