Basco: Back In Stock – 6150/7150 in Brushed Nickel


Brushed Nickel (6150/7150) Is Back In Stock!  
Good news! Our Deluxe shower and tub doors (6150/7150) in Brushed Nickel are now back in stock! We will work as quickly as possible to get back orders processed and look forward to taking new orders soon! Some of these sizes are also available through our Quick Ship Program

Waterworks Labor Day Holiday Schedule

In observance of the upcoming Labor Day holiday, the Waterworks Support Center and Distribution Center will be closing at 3PM ET on Friday, September 4th and will be closedthrough Monday, September 7th  for the holiday.

Below are important cutoff times to note:

·        Cutoff for PO order entry is Thursday, September 3rd at 6PM ET

·        All PO’s received after Thursday, September 3rd at 6PM ET will be entered the following week

·        All sample orders received after Thursday, September 3rd at 6PM ET will be entered the following week

·        Cutoff for overnight and expedited delivery is Friday, September 4th at 11AM ET

As a company we will maintain normal business hours on Tuesday, September 8th.   

Thank you for your partnership during this short week.  Any issues that require escalation please contact your Regional Manager.

Accurate: Quick Ship Pocket Door Hardware

When You Need High Quality Hardware Quickly
 
Pocket Door Hardware Sets are ready to ship immediately. 

Available with a variety of flush pull styles, edge pull sizes, and finishes, these popular hardware sets are available to arrive in a few short days.

Accurate is proud to offer the highest quality American-made hardware solutions with speed and accuracy to keep your projects on schedule and moving.
Additionally, Sliding Door Sets, Electrified Locks, Light Duty Pivots and Harmon Hinges are available as part of our Rapid Make + Ship Program manufactured and shipped in 3 days or less.

Brasstech: COVID-19 – SEPTEMBER 1st UPDATE


Due to the Governor of California’s stay-at-home order all Brasstech facilities were temporarily closed on March 20th. In late April we began the reopening process with limited staff. Orders are being processed on a First In – First Out (FIFO) basis and lead times may vary depending upon the inventory status of particular products and finishes.
Effective on all orders received on or after September 1st, we are reducing the lead time on Readyship SKU’s to 1 week. Lead times on other SKU’s remain unchanged.
Newport Brass ReadyShip – 1 week
Newport Brass Non-Readyship – 10 weeks
Newport Brass Valves – 1 Day
Ginger – 1 week
As we continue to increase manufacturing capacity and return to normal operations we will make our best effort to process and ship all orders in a timely manner. We apologize for the disruption and appreciate your understanding.

Fairmont Design- Utility Sink available now

Fairmont has a Utility Sink available now as a possible solution for your customers. Model # and size: S-UT2522W1 – 25” x 22” x 14” the sink is a fireclay. Images attached and it is in stock.

Your Keys To Sales Success

Updates from Marvin Montgomery
Sales Tip #505 From The Sales Doctor
Your Keys To Sales Success

1. KNOW YOUR “STUFF” AND BELIEVE IN IT: Customers know the difference between a learned sales presentation and a heartfelt one.

2. STOP SELLING AND START LISTENING: Customers buy from you based more on how well you listen than on how well you talk. Stop selling and start listening.

3. LEAVE YOUR EGO AT THE DOOR AND LEARN FLEXIBILITY: Keep an open mind and always address the current circumstances.

4. RESPECT HOW YOUR CUSTOMER PREFERS TO COMMUNICATE: The result is that customers who feel that you communicate on their wavelength will open up to you more readily.

5. PLANT TRIGGERS AND LEAVE FOOTPRINTS: The objective of planting triggers and leaving footprints is to make it easy for your customers to remember and find you when thinking of your product or services.

6. MANAGE YOURSELF LIKE A BUSINESS: Your time is your money. Invest your time in the places that generate the most profit.

7. PLANT SEEDS EVERY DAY: Plant seeds every day. No matter how busy or great business is today, to attain  consistently high sales results you must engage in prospecting activities daily.

8. LET GO OF TACTICS AND DEVELOP PERSONAL JUDGEMENT SKILLS: Personal judgment skills come from the day-to-day experiences of letting go of tactics and become customer-focused.

9. MANAGE THE SALES PROCESS WITH NEXT STEPS: The best way to stay in control is to make sure you establish “next steps” at the close of every interaction.

10. LET YOUR ENTHUSIASM SHOW: Enjoy, and let them see the enthusiasm in your work.

11. BE A STUDENT OF THE WORLD: People relate to people. Be a student of the world and you will grow in your ability to relate to others, in different ways, and in different worlds.

12. ALWAYS BE POSITIVE: Respect your profession, respect others, and always be positive.

AMI: A Few Friendly Reminders…

Just wanted to send out a few things to please keep in mind when ordering:

  • Price Increase will take effect tomorrow, September 1st. This does not affect your existing orders or already submitted quotations. 
  • Emailing your orders is our preferred method of receiving them. Faxed orders have some downfalls, such as the quality of the faxed copy doesn’t always come to us clear and sometimes doesn’t come to us at all. This is why we ask that you please send your orders over to us via email.
  • You should always receive an order acknowledgement shortly after submitting the order. If you do not notice an acknowledgement was sent after a few days, please reach out to be sure your order was submitted and received. 
  • Each order submitted should be accompanied by our AMI order forms. These forms ensure all the necessary information is not missed, if filled out entirely. Thus, there are less questions for you on our end which gets your order in our production queue more quickly. These order forms can be found in the back of our sales books, and can also be downloaded from our catalog found on our website.  Please refer to pags 31-38 when submitting your order. PDFs also attached 

Emtek: Celebrate National Dog Day with our Limited Release Dog Knob

Celebrate National Dog Day (August 26) with our limited edition Dog Knob!
Inspired by the classic Victorian “doggy door knob” from Russell & Erwin, Emtek’s version is a brass reproduction of the original bronze version from the 1860’s. Supplies are limited, so be sure to place your order before they sell out!
Available in 3 finishes, this whimsical design can be ordered as a Dog Knob pair, or as a split style and finish combination for that special room in your house.
With each purchase of a Dog Knob, Emtek pledges to make a donation to animal welfare organizations in Los Angeles, committed to helping shelter animals find their forever homes.
LEARN MORE

Sonia Inventory Availability

Dornbracht: Discontinuation of CL.1 Crystal Handles

We would like to formally notify you that Dornbracht is discontinuing production of all CL. 1 Crystal Handles. The new handle variants were introduced in 2019 however due to the current circumstances of the COVID-19 pandemic, our crystal supplier will be focusing resources on their core product portfolio. As a result, the crystal handles will be offered as a short run limited-edition series of the CL. 1 line. All retail orders that were previously placed have been reserved for fulfillment, but going forward we will not be accepting any new orders of CL. 1 Crystal Handles.


We acknowledge our obligation to promptly inform our customers of the discontinuation in order to prepare for alternatives. If you have previously placed a display order for CL. 1 Crystal Handles, your sales rep will be in touch shortly to discuss display alternatives.


We apologize for any inconvenience this may cause and thank you for your understanding. For immediate questions, please contact your sales rep or reach us at info@dornbrachtgroup.com or 1-800-774-1181.