Samuel Heath Increased Technical Support

We’re increasing our techincal support

We are pleased to offer you a direct line to our factory call centre for assistance with plumbing or installation questions at the following times:
 
East Coast: 5am to 11am contact Andy White at the factory on andy.white@samuel-heath.com or call direct on 011 44 121 766 4230
East Coast: 11am to 5pm contact Al Brownell in our New York office on albrownell@nyc.rr.com or call direct (212) 696 0050
 
West Coast: 5am to 10am contact Andy White at the factory on andy.white@samuel-heath.com or call direct on 011 44 121 766 4230
West Coast: 10am to 2pm contact Al Brownell in our New York office on albrownell@nyc.rr.com or call direct (212) 696 0050

Bosch & Thermador Price Increase

Bosch and Thermador will have a price increase this Thursday, July 1st.   If you want to buy product at the old price get your order in today by 5:00PM.   All orders must be immediately shippable.    Orders will need to ship by September 30th to receive old price.     Please get your orders in immediately!!!

Americh Pricing & Freight

BASCO: Neo-Angle Doors Update

Neo-Angle Doors
Please note that our Framed Deluxe Neo-Angle shower door (model number 160) is currently unavailable due to supply chain issues. However, there are still many neo-angle doors available: Infinity Semi-Frameless Neo-Angle shower door (1416), Classic Semi-Frameless Neo-Angle shower door (161), and all RODA Frameless Neo-Angle models (model number 960). 
View Options

Browsing Products Made Easy Have you used the Browse tool on our website? If you’re not sure what product(s) to recommend to your customers, the Browse tool makes it easy! Simply check off their criteria such as door type, opening width, height, finish option and more and this tool will provide you with a list of doors that meet their needs! They can then easily compare their options and make the right choice for their space! 
Browse Now!

Product Feature – Fusion Semi-Frameless Swing Door & Panel 
Marrying a 1/4” glass door with a 3/8” heavy glass panel, Basco’s Fusion door & panel enclosure is the perfect finishing touch to any bathroom. Offering a clean, headerless design, the Fusion delivers a luxurious feel with its unique combination of glass thicknesses.
Easy to install – No blocking in the walls required
Door swings out only
Features a 6-inch through-the-glass pull handle
Clear drip system keeps the water in, while maintaining the all-glass look
Width ranges fit openings from 36 to 66-inches wide
Standard height options of 63-3/8″, 66-7/8″, 70-3/8″, or 74-3/8″
Standard Door Width is 28-7/8-inches wide

Themador & Bosch Updates

As you may know, we are currently facing global electronic parts shortages across different industries.  Unfortunately, this shortage has also impacted the launch of our new Custom Insert Hoods for both Bosch and Thermador in Q3 2021.  This announcement is to inform you with the latest update.  See chart below for the launch schedule.  Note that dates may be subject to change pending parts availability and update from our supplier. 

Here is a friendly reminder that the following models are being discontinued and phasing out. Please check with me if you have any on order or need some in the near future.

Hansgrohe June Customer Communication

TRUE Price Book

Valid through July 31, 2021.

Toto Lead Time Guide Update

MARVEL UPDATED PRICE BOOKS – EFFECTIVE 7/1/21

Newport Brass Split Finishes – Great Option, Easy to Do

Newport Brass faucets are customizable with any combination of split finishes.
    
No Upcharge for split finishes.
 
Standard lead times apply, currently 6 weeks.

·         See attached for easy instructions