Edelman

As most of you know I have struggled with severe pain in my legs for the past 3 years. Tomorrow I will have Lumbar Nerve Decompression Surgery L2-3,L3-4,L4-5,L5-S1. I will not be able to travel for the next 4-6 weeks. While I heal, I plan on working out of my home office starting on Monday May 9^th 2022. Please see attached and below for Key Support Contacts and what they can help you with.

Thank you for your support and patience.

New Price Lists and an updated order process were released in April. With the new price list, we launched a flat freight program. If you have any questions regarding the new process, price list, or the flat freight program feel free to contact me directly. Below is our container schedule for non-stocking orders. As a refresher on our product line, I have provided talking points for new hires on Claybrook. Feel free to share the below information with your team. Scroll down for a “May the 4^th” contest!

Claybrook Selling Points:

• Claybrook stocks a curated range of Moulded Stone and Natural Stone products in Dallas Texas (Bath tubs, wall hung basins, countertop basins, freestanding basins, natural stone basins). Lead time is 2 weeks.
  • Bath Tubs, Countertop basins, Freestanding basins stocked in Dover White/ Star White
  • Wall Hung Basins stocked in Plaster Pink, Midnight Blue, Forest Green
  • Natural Stone Basins (Stocked as shown in photos in attached stocking brochure) 
    • Echo stocked in Lightning Grey Marble
    • Shadow stocked in Silver Ebru Marble
    • Touch stocked in Bianca Carrara Marble

• All products are priced to include matching pop-up drain, internal overflow, and any brackets that are needed

• All of our products can be customized with any of our Marbleform© colors. Non-Stocking products have an estimated lead time of 16 weeks and will follow a container schedule. They ship to our warehouse in Dallas and then onto you! 

• We refer to our Marbleform© bathware as “Moulded Stone”. We are rated through IAPMO standards as a Natural Stone product. We have 70-80% marble dust in our product. The remaining amount is resin. Marbleform© is an upcycled marble product. We reuse the marble dust from our mosaic factory into our bathware. Many of our competitors are listed as a “plastic” due to the additives they include in their product to speed up the curing process. Our team spends 60 hours hand sanding every bathtub. 

• Benefits of Marbleform © 
  • No Sealing Required (Homogenous product), Heat Retentive, Easy to Clean, Easy to repair, Slip resistant, customizable 

Please join me in welcoming Aimee Mitchell to the JennAir Luxe Regional Manager position!  Aimee is backfilling my role effectively today.  (I’m still on the JennAir Team, just in a different capacity.) Aimee brings a ton of experience, knowledge and passion to her new role.  You may already know Aimee from her experience as a Whirlpool Market Manager on the Retail & Builder Team.  Prior to Whirlpool Aimee sold high-end appliances, working for a dealer.  (She knows both sides and luxury )  As an added bonus, she’s an awesome human too!  Attached is her quick bio.
Please reach out to Aimee with any questions as we’ll be working closely through her transition.

Aimee Mitchell: Cell Phone  518-225-5437

Aimee’s email:  aimee_n_mitchell@whirlpool.com
It has been a pleasure working with you and I’m confident Aimee will be fantastic in helping grow your business.Thank you for your support and recommendation JennAir to your clients.

Fairmont has received their fist shipment of the 1551 Grand Central  and more will be coming in the next week or two.

Please find in the attachment a pdf of the new Grand Central.

As always you can verify stock with me marcy.butler@newcenturysales.us  before ordering.

———- Forwarded message ———
From: VELLA Customer Service <office@vellallc.com>
Date: Mon, May 2, 2022 at 1:02 PM
Subject: KEUCO Current Delivery Times Update / May 2, 2022
To: VELLA Customer Service <office@vellallc.com>

***KEUCO DELIVERY TIMES UPDATE***

Good morning,

The majority of KEUCO accessories are in stock and are ready to ship via UPS 2^nd Air, resulting in a 5-7 business day lead time from the date the order is placed.

Mirror cabinets and light mirrors less than 48” in width (and less than 30” in height) are made to order, ship via UPS 2^nd Day Air as well, and have a current lead time of 3-5 weeks.

Please be advised that we had to adjust lead times for furniture orders due to supply chain delays and resulting material shortages (see details below).

¹Estimated lead times subject to change without notice. Call 877-281-8260 or email office@vellallc.com for up-to-date information.

²Drop shipping is available at no extra cost, unless noted otherwise in the respective order confirmation.

³Applies to retail orders only. Freight for project and display orders to be quoted separately.

⁴Air freight option available upon request and to be quoted separately. Additional charges apply.

*16 weeks represents an automatic system generated lead time.  However, special finish items typically ship much quicker than that, especially if a production order is already in progress in the system.

Should you have any questions or need further information, please feel free to call or email us.

Robern Customer Delight Team

•        We are currently at a 24-business hour response time!!!!

Please see attached for an update on Craft Series inventory.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.