We regret to inform you that we have recently observed some degradation in our renowned BK Satin Black PVD finish. As a precautionary measure, and to ensure we continue to provide only the highest quality products, we have decided to temporarily halt all BK orders while we consult with our nano technicians.Our dedicated team in Gurnee will individually review and handle all in-house and pending orders to assess their status. This temporary stoppage is a testament to our unwavering commitment to excellence and our determination to deliver perfect products to our valued dealers.It is important to communicate this message to your showroom sales staff to ensure they are informed and can accurately convey this information to your customers.In our ongoing efforts to enhance our service, we are excited to announce the installation of our third PVD chamber. This addition will be operational before 2025, allowing us to offer even greater finishes and shorter lead times in the future.We will notify you as soon as we are able to resume processing BK orders.
LG Updated MAP Policy
Waterstreet Brass Lead Time Update
We wanted to inform you of some temporary adjustments to our lead times, effective immediately. Due to increased sales volume and unforeseen challenges with our third-party electroplating sources, we will be extending lead times as listed below. This includes door hardware and PVD finishing. Our quick ship program remains the same and will ship in 24 hours.
During this period, we will temporarily suspend our expedite program; however, please rest assured that this is only a temporary measure.
We appreciate your understanding and patience as we work through this. We are confident that we will soon return to our usual lead times and continue to provide you with the exceptional service you expect from us.
The new lead times are as follows:
CABINET HARDWARE
QUICK SHIP: Items ship in 24 hours
FINISH GROUP 1: 5 weeks
AB, BNAB, BNB, BNBW, MB, MTN, ORB, PA, PAFL, PB, PBNL, RB, SB, TN, WB, WZ
FINISH GROUP 2: 8 weeks
AN, BN, BNAN, PAN, PC, PN, SC, SN, WN, MB (powder coat)
FINISH GROUP 3: 9 weeks
AS, PCU, PS, SCU, SS, WAN, WC, custom powder coat
PVD: 22 weeks
DOOR HARDWARE
SMALL ORDERS: 8–10 weeks
Up to $5K with components in stock
MEDIUM ORDERS: 10–12 weeks
$5K to $15K
LARGE ORDERS: 14–16 weeks
$15K to $30K
$30K & ABOVE: Call for quote
Miele Dishwasher Refresh
Here are some important updates regarding our dishwashers.
We are completely out of the G7156SCVI and G7566SCVI as well in NJ and Chicago. In addition we sold out of the G7106SCUSS in Chicago but there are still some left in NJ to pull from.
I highlighted 3 models that are expected to be sold out nationally in the next 3-4 days. Noted in Blue. G7566SCVISF, G7596SCVI and G7316SCUSS. Again these 3 models are expected to be gone by Monday or Tuesday next week.
If any one needs these to fulfill orders please get those in as soon as possible otherwise we will need to switch them to a New Gen model with the same features!
The new Gen will start shipping on Aug 1. The new models are only the 7000 series. All 5000 series will remain the same. I am working on getting around to your stores to see which models will need to be updated. I have attached all of the product spec sheets along with a dishwasher comparison guide and a replacement guide. This should help out when needing to switch a customer from old gen to new gen. Good news is that yes we will have to learn some more features to models but we are going from 19 models to 12 models so it should be better in the long run. With that being said I know that this may seem like a lot so please reach out with any questions.
Wetstyle Update
| A short update on our recent move and lead times: As of this week we are back to production in full. For orders that have not yet shipped and are delayed by more than two weeks due to our factory relocation, we are extending an additional discount of 20% for the inconvenience the move related delays have caused you and your customers. You may choose to pass this discount on to your customers or not, at your discretion. |
| There are no price changes at this time. A new price book for 2025 will be coming out in the fall (Sept/October) in which price changes will be reflected and new products will be included. |
AGA INTRODUCES NEW ERA RANGE and MERCURY, ELISE RANGETOPS PLUS SIZZLING NEW COLOR
Miele Spiffs
I have added the new SPIFF program from July-September. I also added some examples of smaller packages that still get nice size returns for the sales team. We have been pretty aggressive with our SPIFFs and wanted to make sure that everyone was aware of them and possibilities!!! Please let me know if you have any questions!!
Kraus PROMOTION starts 7.18.24-9.30.24
Kraus is starting a new promotion this Thursday, July 18th. It will last thru September 30th. Please use this pricing for Kraus Branded sinks during this time.
I am attaching the current Delta branded sink promo sheet, which is good thru 8.31.24 (the start date was June 1st on the Delta branded sink promo)
Thru Wednesday night, the current Kraus regular pricing is still valid……………………any questions, feel free to contact Libb Company.
Miele Monday
Below are the current promotions. The FREE Coffee (CM5300) has now expired as of yesterday. Good news is that we had started a new dishwasher promo starting today!! I have attached the Overview with PDF. It will run from today July 15th thru September 22nd. Also attached are the current inventory levels. As always please reach out with any questions!! Have a great week!!