We regret to inform you that we have recently observed some degradation in our renowned BK Satin Black PVD finish. As a precautionary measure, and to ensure we continue to provide only the highest quality products, we have decided to temporarily halt all BK orders while we consult with our nano technicians.Our dedicated team in Gurnee will individually review and handle all in-house and pending orders to assess their status. This temporary stoppage is a testament to our unwavering commitment to excellence and our determination to deliver perfect products to our valued dealers.It is important to communicate this message to your showroom sales staff to ensure they are informed and can accurately convey this information to your customers.In our ongoing efforts to enhance our service, we are excited to announce the installation of our third PVD chamber. This addition will be operational before 2025, allowing us to offer even greater finishes and shorter lead times in the future.We will notify you as soon as we are able to resume processing BK orders.
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