Julien: Important Update

In the light of the recent Quebec provincial government announcements, and to help limit the spread of the COVID-19 virus, we would like to inform you that Julien Inc. will be closed from March 24th 4pm until April 13th 2020.
Should you have any questions, or comments please do not hesitate to contact our customer service at 1-866-901-5624 or via email at: customerservice@julien.ca
We thank you for your understanding and we are excited to find you all, in a few weeks, healthy.
 

Miele 2020 Consumer Promo

I’m excited to announce the start of the 2020 Consumer Promo on April 1st.  The biggest change to the package this year is the qualifier and the amount off.

Last year the qualifying package was cooking (range or oven & cooktop) + a dishwasher + a qualifying piece; which got the customer 10% off the entire package.

This year the qualifying package is refrigeration + range or oven (convection, speed, combi) & cooktop; which get the customer $1000 off.  Any additional appliance will receive a $100 rebate, up to 4 appliances as long as the UMRP is over $1499.  In total, customers can get up to $1400 off of a complete Miele kitchen package.

This nets out to a free Crystal dishwasher (G71 for the new model).

Purchase applicable Miele products between April 1st – November 30th, 2020.Receive delivery by May 31st, 2021 and then complete your redemption at www.mieleusa.com/kitchen-promo-2020 by June 30th, 2021.
Please let me know what marketing materials you will need.  I will be bringing around POP and handouts once we are able to be back in the field.

Sonia Inventory Availability

Emtek Status Today

Since the governor of the state of California has told  all unnecessary business to shut down, I wanted to reach out and give you the current status today, Friday, March 20, 2020, since the Emtek factory is located in California.
Emtek, thankfully, is still operational today.  I will keep you updated as things progress.
SOME IMPORTANT CHANGES AND INFORMATION FOR YOUAt the present time, Customer Service is fully functional and operating under normal business hours, 5 am – 5pm Pacific Time.  8 a.m. – 8 p.m. East standard time.
To date, our factory continues to strive to meet Emtek’s unique value propositions of custom hardware assembled and shipped to order within 2-3 business days
Since many of our customers are small business that have had to modify the way they conduct business day to day, Emtek will TEMPORARILY  waive the 10% surcharge for ground shipping fees to residential addresses, effective for orders received on Monday, March 23 through Friday, April 3, for now.
This offer is not effective for wholesalers distributors or internet dealers.  Standard surcharges remain for EXPEDITED shipments.
I appreciate your business immensely and hope you are all taking the necessary safety precautions for you and your family.
I will continue to keep you up to date as time moves forward during this devastating health situation.

Native Trails Helpful instructions for using the Dealer Portal

Our industry leading Dealer Portal offers you instant access to inventory, tracking, order status updates, RGA’s, and more. Check out the Excess and Discontinued Inventory tab for current deals to offer your customers. As more of our partners are required to work from home due to “Shelter-at-Home” requirements, the portal will provide easy access to information you may need to process your Native Trails orders.

The portal was designed with simplicity and ease-of-use in mind. To make it a complete no-brainer, we’ve also put together some quick tutorial videos for you to browse. If you’re not yet familiar with the portal these short, one to two minute videos are a great introduction to help get you started.

Please discuss with your showroom leadership before using the Native Trails Dealer Portal as we want to be in compliance with all Showroom guidelines. Contact your local Native Trails Agency Representative in your area or the Native Trails Customer Service team directly for your log-in information.
View all the tutorial videos here.

Topics Include: 
Dealer Portal Overview
Log-In and Navigation
The Reports Tab
Inventory Report
Excess and Discontinued Inventory
RGA Requests
Literature and Sample Requests
Dealer Displays and Promos

Questions about something not mentioned in one of these videos?
Contact Customer Service at mail@nativetrailshome.com

Trevarrow Web-Based Training


Now is a great time to do some web base training. Remember, to file out the survey at the end. The link to the web-base training is :

http://www.trevarrowinc.com/web-based-training/

Hand Hygiene Solutions from Franke

The attached info sheet and below link reflect the newest technology for Hand Hygiene Solutions. Please pass this along to any customers, specifiers who can use these solutions.

Here is the link to the YouTube ozone video, very informative 3 minutes. 

Basco Quick Ship Reminder and Tools You Can Use

Quick Ship Program – Ready for You
Order Today – Shipped Tomorrow
Launched just a couple of weeks ago, our Revitalized Quick Ship Program is up and running!

We’ve gotten some great feedback and want to give a few helpful hints:
If you need a filler, please submit a separate PO. The Quick Ship program doesn’t include parts, like fillers, and we don’t want to slow your Quick Ship order down. All Basco parts are on a one to two day lead time.
The Quick Ship program detailed on page 42 of our Distributor Price List includes some bypass doors that are not currently included in the new program, and do not qualify for free freight. An updated price list with this revision will be sent out in July. 

Empire Industries and Afina Corporation- important notice

Due to the coronavirus, our facilities will be closed until further notice beginning 3/21.  No production, no shipping or pick up.  All e-mails will continue to be monitored.  Stay safe and healthy.

InSInkErator’s new and improved Water Chiller (CWT-100)

You may have received this in the mail (USPS) directly from ISE but we wanted to be sure that it was seen by the Purchasing Department(s).

InSinkErator® is pleased to announce the launch of a new Water Chiller (CWT100) and a cold-only faucet (C1100).

The NEW CWT100 Water Chiller is designed to fit under kitchen sinks and is ready to dispense water as cold as 40°F

These products ARE in stock and available for order.

You may remember a few years back when ISE offered a COLD ONLY Faucet to accompany their HOT and HOT/COLD Faucet product line.

There are two Faucet options to go along with the COLD ONLY CHILLER TANK, in Chrome and Satin Nickel finishes.

Please see the attachments for price sheet, spec sheet, sell sheet and Manufacture New Product Announcement