Mustee Product Update for T-Style Grab Bars

NOTICE: Limited Shipping Week of Nov. 25th

Please be aware that due to a warehouse inventory check taking place orders will not be shipped on Tuesday and Wednesday (11/26 & 11/27).

Calls to our Customer Service Team and Technical Department may be impacted but will be returned as soon as possible.

To offset this interruption in shipping, we ask our showrooms to submit anticipated orders as soon as possible ahead of the Thanksgiving Holiday.

We will be closed for the Holiday and the Friday after Thanksgiving, November 29th.
Thank you for your attention to this matter.

The Crosswater London Team

Acorn Mfg. Holiday Schedule 2019/2020

Acorn Manufacturing/Tremont Nail
2019/2020 Holiday Schedule
-Thanksgiving – Closed Nov. 27th thru 29th. Last date orders will ship for Thanksgiving will be Nov. 26th.
-Christmas/New Year – Closed December 24th and will re-open Monday Jan. 2nd 2020.
-Last date orders will ship before Christmas shutdown will be Dec. 23rd.Feel free to continue to fax or e-mail your orders during the holiday break.
  – Fax: 1-508-339-0104
  – Email: orders1@acornmfg.com
Orders will be processed as soon as possible once the factory re-opens on January 2nd 2020.

As always, we thank you for your continued support!Enjoy the holiday season!
Acorn Manufacturing Co., Inc./Tremont Nail Co. 
Ph: 1-508-339-4500
web: www.acornmfg.com | www.tremontnail.com

Hydro Fusion

Keep your bathwater at temp you want with Hydro Fusion by Hydro Systems !

Chicago Faucet List Price Update Effective December 1, 2019

Please be advised Chicago Faucets is updating their list pricing effective December 1, 2019.   List pricing of Chicago Faucets products will increase at a flat 3.6%.  

List Price Files

Download the list price file here.

Printed catalogs and price lists will be shipped in the month of November 2019.

VIKING BUY ONE GET ONE – ENHANCEMENT FOR NOVEMBER AND DECEMBER 2019!

An added gift option is now available under the Viking Buy One, Get One Promotion-just in time for the Holidays!  Customers can select one of the 6 different FREE Viking Products or, customers can select a 12-piece all stainless steel Viking branded cookware set.  This cookware set has an MSRP of $1,705!  So for those customers who have already decked out their kitchens with everything Viking, they can select this Free Cookware Set as one of their redemption choices.

How Cookware Option will be Fulfilled:  For customers who order the qualifying cooking or refrigeration package, they can select up to 2 FREE items per household (no change).  If they select products, the redemption process remains the same.  However, if the customer selects the FREE Cookware as one of their free gifts with purchase, they will need to complete and submit the attached redemption form, along with a legible copy of their purchase invoice.  Cookware is housed and will be shipped by ground from our Buford distribution hub.

Viking will be posting both the updated BOGO flyer and the FREE Cookware redemption form on their website.

Attached is both a copy of the updated Buy One, Get One flyer and the Cookware redemption form. 

California Faucets New Products and update – please distribute to all sales associates

California Faucets just held a webinar for all of us reps and discussed the ongoing implementation of the new software.Things are much improved and getting back to normal.  As an example, they are shipping 90% of all PC and SN orders within 5 days.MBLK (Matte Black) and BTB (Bella Terra Bronze) finishes are shipping within 10 days.  Customer Service communication is much improved and accurate.

PVD finishes are still taking a little longer as this is such a complicated process.The plan is to be back to the printed lead times by the end of the year.


The new website will be launched very soon and will have a dealer portal.While all of this work has been going on California Faucet has continued to innovate and bring new products to market.The attached New Product Guide shows new Brass Multi-Function Handshowers and Wall Brackets with an adjustable locking swivel.The advantage of brass handshowers is our ability to finish in all of our 28 artisan finishes.  A perfect match every time.All are instock, ready for shipment.


Thanks for your patience through the software implementation.

When You See Something, Say Something!

Updates from Marvin Montgomery
Sales Tip #467 From The Sales Doctor
When You See Something, Say Something!
During a Cross Serving (Not Cross Selling) Training Session, I reinforced the importance of making the customer aware of additional value-added products or services that would benefit them. I use the statement “when you see something, you should say something,” meaning if you see an opportunity for the customer, tell them!

Your responsibility is to make them aware by educating, informing, demonstrating, or introducing.  They may not get it right now, but at least they are aware and may even refer it to someone else.

new Hansgrohe Collection – Joleena

Some of you have seen the new Joleena on HG’s website https://www.hansgrohe-usa.com or on you tube https://youtu.be/JvatPbxZs40  This line will be available Jan 1st.

BLANCO 2019 Holiday Closing/Shipping Schedule

To BLANCO Customers and Sales Representatives:

In order to help you plan your business around the upcoming holidays, BLANCO would like to notify you of our holiday schedule:

Holiday Closings

BLANCO will be closed for the Thanksgiving holiday, November 28thand 29th.

We will be closed for the Christmas and New Year’s holidays December 25thDecember 26th and January 1st, 2020.

Inventory Shipping Schedule

We will not be shipping December 9th – December 11th due to our annual inventory.  Customer Service will still be accepting orders and will be available to assist you during this period.

LTL orders received by 11/27 will ship before 12/6.
UPS orders received by 12/4 will ship before 12/6.

Shipping will resume December 12th.  All orders received by December 16th will be shipped by the end of the year.

The above mentioned shipping schedule is required in an effort to allow BLANCO sufficient amount of time to process your order prior to our year-end inventory.

We thank you for your continued business. Happy Holidays to you and your family!