| Updates from Marvin Montgomery |
| Sales Tip #467 From The Sales Doctor When You See Something, Say Something! During a Cross Serving (Not Cross Selling) Training Session, I reinforced the importance of making the customer aware of additional value-added products or services that would benefit them. I use the statement “when you see something, you should say something,” meaning if you see an opportunity for the customer, tell them! Your responsibility is to make them aware by educating, informing, demonstrating, or introducing. They may not get it right now, but at least they are aware and may even refer it to someone else. |
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