California Faucets just held a webinar for all of us reps and discussed the ongoing implementation of the new software.Things are much improved and getting back to normal. As an example, they are shipping 90% of all PC and SN orders within 5 days.MBLK (Matte Black) and BTB (Bella Terra Bronze) finishes are shipping within 10 days. Customer Service communication is much improved and accurate.
PVD finishes are still taking a little longer as this is such a complicated process.The plan is to be back to the printed lead times by the end of the year.
The new website will be launched very soon and will have a dealer portal.While all of this work has been going on California Faucet has continued to innovate and bring new products to market.The attached New Product Guide shows new Brass Multi-Function Handshowers and Wall Brackets with an adjustable locking swivel.The advantage of brass handshowers is our ability to finish in all of our 28 artisan finishes. A perfect match every time.All are instock, ready for shipment.
Thanks for your patience through the software implementation.
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