Fairmont has a Utility Sink available now as a possible solution for your customers. Model # and size: S-UT2522W1 – 25” x 22” x 14” the sink is a fireclay. Images attached and it is in stock.
Your Keys To Sales Success
Aug 31, 2020 by Leave a Comment

Sales Tip #505 From The Sales Doctor
Your Keys To Sales Success
1. KNOW YOUR “STUFF” AND BELIEVE IN IT: Customers know the difference between a learned sales presentation and a heartfelt one.
2. STOP SELLING AND START LISTENING: Customers buy from you based more on how well you listen than on how well you talk. Stop selling and start listening.
3. LEAVE YOUR EGO AT THE DOOR AND LEARN FLEXIBILITY: Keep an open mind and always address the current circumstances.
4. RESPECT HOW YOUR CUSTOMER PREFERS TO COMMUNICATE: The result is that customers who feel that you communicate on their wavelength will open up to you more readily.
5. PLANT TRIGGERS AND LEAVE FOOTPRINTS: The objective of planting triggers and leaving footprints is to make it easy for your customers to remember and find you when thinking of your product or services.
6. MANAGE YOURSELF LIKE A BUSINESS: Your time is your money. Invest your time in the places that generate the most profit.
7. PLANT SEEDS EVERY DAY: Plant seeds every day. No matter how busy or great business is today, to attain consistently high sales results you must engage in prospecting activities daily.
8. LET GO OF TACTICS AND DEVELOP PERSONAL JUDGEMENT SKILLS: Personal judgment skills come from the day-to-day experiences of letting go of tactics and become customer-focused.
9. MANAGE THE SALES PROCESS WITH NEXT STEPS: The best way to stay in control is to make sure you establish “next steps” at the close of every interaction.
10. LET YOUR ENTHUSIASM SHOW: Enjoy, and let them see the enthusiasm in your work.
11. BE A STUDENT OF THE WORLD: People relate to people. Be a student of the world and you will grow in your ability to relate to others, in different ways, and in different worlds.
12. ALWAYS BE POSITIVE: Respect your profession, respect others, and always be positive.
AMI: A Few Friendly Reminders…
Aug 31, 2020 by Leave a Comment
Just wanted to send out a few things to please keep in mind when ordering:
- Price Increase will take effect tomorrow, September 1st. This does not affect your existing orders or already submitted quotations.
- Emailing your orders is our preferred method of receiving them. Faxed orders have some downfalls, such as the quality of the faxed copy doesn’t always come to us clear and sometimes doesn’t come to us at all. This is why we ask that you please send your orders over to us via email.
- You should always receive an order acknowledgement shortly after submitting the order. If you do not notice an acknowledgement was sent after a few days, please reach out to be sure your order was submitted and received.
- Each order submitted should be accompanied by our AMI order forms. These forms ensure all the necessary information is not missed, if filled out entirely. Thus, there are less questions for you on our end which gets your order in our production queue more quickly. These order forms can be found in the back of our sales books, and can also be downloaded from our catalog found on our website. Please refer to pags 31-38 when submitting your order. PDFs also attached
Emtek: Celebrate National Dog Day with our Limited Release Dog Knob
Aug 26, 2020 by Leave a Comment

Inspired by the classic Victorian “doggy door knob” from Russell & Erwin, Emtek’s version is a brass reproduction of the original bronze version from the 1860’s. Supplies are limited, so be sure to place your order before they sell out!
Available in 3 finishes, this whimsical design can be ordered as a Dog Knob pair, or as a split style and finish combination for that special room in your house.
With each purchase of a Dog Knob, Emtek pledges to make a donation to animal welfare organizations in Los Angeles, committed to helping shelter animals find their forever homes.
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Sonia Inventory Availability
Aug 25, 2020 by Leave a Comment
Dornbracht: Discontinuation of CL.1 Crystal Handles
Aug 25, 2020 by Leave a Comment

We acknowledge our obligation to promptly inform our customers of the discontinuation in order to prepare for alternatives. If you have previously placed a display order for CL. 1 Crystal Handles, your sales rep will be in touch shortly to discuss display alternatives.
We apologize for any inconvenience this may cause and thank you for your understanding. For immediate questions, please contact your sales rep or reach us at info@dornbrachtgroup.com or 1-800-774-1181.
Crosswater: Price Book Addendum & Updated Price List
Aug 24, 2020 by Leave a Comment

REVISED PRICE LIST
An addendum has been created compiling changes to the printed 2020 Crosswater London price book. Please use this sheet as your reference for up-to-date information, and to mark changes in your physical copy of the book: crswtr.com/2020addendum
The Excel Price List has been updated to include these changes. Kindly refer to this revised price list. This replaces all previous versions.
The digital versions of the price book and the specification book have been updated on the website and on Forte Fusion.
Thank you.
PRICE BOOK ADDENDUM
UPDATED PRICE LIST (V3)
UPDATED PRICE BOOK
Must Love Luv 💙 Duravit + Cecilie Manz Launch New Luv Designs
Aug 24, 2020 by Leave a Comment
New color combinations with Almond Satin Matte

“We are excited to continue our collaboration with Cecilie Manz through these minimalist design additions to the timeless Luv series,” says Duravit USA President, Tim Schroeder. “The Nordic design sensibility and heightened sense of wellness are captured across these new products. Reinforcing the success of the Luv range, Manz has continued to marry elegance with soft shapes that are warm and inviting.”
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Newport Brass Launches New Kitchen Collection: Muncy
Aug 24, 2020 by Leave a Comment

Every detail of the Muncy Collection delicately intersects the gap between creativity and artisan manufacturing. The artistry of the knurled elements perfectly complement the clean, contemporary canvas. This industrial fusion pairs a distinctive knurled handle and engine shell with a simplistically beautiful bent tube spout, exemplifying stunning craftsmanship. Available in 28 finishes – shown in Antique Nickel (above) and Aged Brass (below).

No Lead Times with True Residential Appliances
Aug 24, 2020 by Leave a Comment

We’re continuing to build for inventory which ensures products when they’re needed most.