I’ve attached an update communication from Baldwin Hardware’s management team regarding Baldwin Estate official stated lead-time reduction from 12 weeks to 6 weeks.   You should see this reflecting on all new order acknowledgement starting today. 

Additionally, we have been aggressively rebuilding Estate’s Quick Ship safety stock levels within our warehouse.   You should be able to see inventory on Baldwin Express rise immediately now that the backlog is back to normal.   You will start seeing many of these items ship within the normal 3 day Quick Ship window.  WE expect to be at 100% safety stock levels starting 1/4/2021 on all 1700 sku’s (including the cabinet hardware, hinges, general hardware) on this program. 

If anyone has Estate orders extending past this 6 week window going forward please don’t hesitate to contact me or customer service.   

Baldwin Reserve is currently running at 12-14 day lead-time.  I am expecting an official update sometime in the next week or two.  More to come.

Finally I want to thank all of you for your patience while Baldwin worked through this difficult time.  I look forward to providing a more stable lead-time in the coming weeks. 

Hello,

Just a reminder that today is the last day for the Miele Consumer Promo.  Deposits will need to be taken with invoices dated no later than today and orders need to be entered in the system and dated out to the expected delivery date.

Here is a brief outline of the promo as a reminder:

• $1000 rebate if the customer purchases the following:
  • Full size refrigeration + range
  • Full size refrigeration + cooktop / rangetop + oven (convection; speed; or CombiSteam)

• An additional $100 per additional appliance of the following (max 4) (UMRP of $1499 and up)
  • Dishwashers, drawers, coffee units (built-in and countertop), all ovens, microwaves, hoods, and all other items from step 1
  • Excludes laundry, vacuums, accessories, and consumables

• Purchase applicable Miele products between April 1st – November 30th, 2020.
• Receive delivery by May 31st, 2021
• Complete the redemption at www.mieleusa.com/kitchen-promo-2020 by June 30th, 2021.

Please let me know if there is anything you need me to do to help you secure any order!

Hope everyone had a great Thanksgiving, looking forward to wrapping up the year strong!

We hope this email finds you well! Bain Ultra is introducing its first solid surface tub, – the Celestia. Celestia is manufactured using FineStone, a high qualitysolid surface material comprised of liquid acrylic and refined minerals giving this tub a beautiful satin finish.
Celestia is available for orders starting December 7th, pricing and information is attached and printed material has been sent to your showroom.
The display pricing for the Celestia 6233 is $1250 net, if you have any questions or need more info, please let me know.

Below is information regarding Hansgrohe closures and non-shipping days from Thanksgiving through New Years. We hope everyone has a safe and happy holiday season. Please let us know if you have any questions.  

***Please note- To ensure sales are booked in 2020 for either rebate or tier pricing purposes we strongly recommend all orders be sent in by 12/18.  With that said, we are going to continue to ship through 12/28. ***

Thanksgiving:
Customer Service and Technical Service hours 8am-5pm EST – 11/23-11/25
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 11/25
*Closed 11/26-11/27

Christmas Holiday:
Customer Service and Technical Service hours 8am-5pm EST – 12/21-12/23
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 12/23
*Closed 12/24-12/25

New Year’s Holiday:
Customer Service and Technical Service phones closed  – 12/28-12/30   *Limited staff in these areas will be working on administrative tasks only.
*Closed  12/31-1/1