Colonial Bronze Will Be Closed
for Covid 19 Testing
The Factory Might be Closed
But We Are Here to Answer Your Questions
Please Email Us at
info@ColonialBronze.com
OR
After at 9am Eastern Time
Please Call or Text Me
Jeffrey Valles
323-697-2638
Colonial Bronze Closed Today 3/16
Mar 16, 2021 by Leave a Comment
Colonial Bronze Will Be Closed
for Covid 19 Testing
The Factory Might be Closed
But We Are Here to Answer Your Questions
Please Email Us at
info@ColonialBronze.com
OR
After at 9am Eastern Time
Please Call or Text Me
Jeffrey Valles
323-697-2638
LG Updated Promo Calendar
Mar 15, 2021 by Leave a Comment
Please see the attached updated LG promo calendar. March savings is running now through March 31. Our next major promo is coming up in April, Earth Day Promo- April 8- April 28.
Hansgrohe March 2021 Customer Communication
Mar 15, 2021 by Leave a Comment
Please see the attached letter from Hansgrohe regarding an update on production, shipping and customer service.
Stone Forest discontinued items & New Pricelist Reminder in Effect Today
Mar 15, 2021 by Leave a Comment
Just a reminder that the 2021 Stone Forest price list goes into effect today. The pdf and excel price lists are attached as well as the UPS shipping charge list. We do not have the printed price lists yet but will get them to you as soon as possible. You might have realized that a couple of designs are not on the list. I have attached the items that will be phased out over the year below. Please know that Stone Forest is still able to fulfill orders for 90% of these items.
The best way to check current pricing on these and get availability is to visit the SF website at www.stoneforest.com and log in with your log in st0ne (the 0 is a zero).
If you have any question or need assistance, please let me know.
Wolf Discontinued Product
Mar 15, 2021 by Leave a Comment
Attached Wolf Discontinue notice.
The TM15TF/S (Teppanyaki) and VU24 & VU30 (Undercabinet hood) are being discontinued. The deadline to order is Friday April 9, 2021.
Baldwin Estate Quick Ship
Mar 15, 2021 by Leave a Comment
I wanted to send a quick reminder that Baldwin Estate’s expansion to the Quick Ship program has now launched with all products in the new catalog shipping in 5 days.
The expansion to the Estate Quick Ship program will include the following new additions:
- New passage, privacy, full dummy and half dummy complete locks in 25 knob and 38 lever styles
- Passage & Privacy include (2-3/8” latch, full lip strike, 2-1/8” adaptor and spindle that will work for 1-3/8” – 1-3/4” thick door)
- New contemporary keyed knob and lever styles
- New Tubular Tremont and Hollywood Hills Handlesets
- New 20” Hollywood Hills and Minneapolis Mortise Trim Handlesets
- Touchscreen Deadbolt and Handleset options (Standard and Z-Wave)
What You Permit Is What You Promote
Mar 15, 2021 by Leave a Comment
Sales Tip #530 From The Sales Doctor
What You Permit Is What You Promote
This quote can be attributed to many different sources. It’s really self-explanatory. Unwanted, but permitted attitudes/behaviors are promoted because they are not answered with negative consequence or action.
This quote also goes right along with another one I use. “People will only do to you, what you let them do to you.” It does not matter what position you hold. This principle applies to work and home.
What you permit is what you promote.
Franke/Kindred Price Point SS Sinks
Mar 15, 2021 by Leave a Comment
I hear it all the time “we make no money selling price point SS sinks.” Now you can. Whether it is a over the counter sale, small project or large project let us quote you for these opportunities.
Priced right, in-stock and ready to ship to you. See attached fliers please.
Hansgrohe Customer Service Update
Mar 15, 2021 by Leave a Comment
Here is Hansgrohe update on shipping and stock.
First, Hansgrohe is catching up quickly! In stock items should ship within 48 hours after the order has been entered, we are still 3 to 4 days behind on entering. Tracking can be found by going to UPS.com, choose Track by Reference, and enter the PO number as the reference number.
Orders@hansgrohe.com – as mentioned we are still 3 to 4 days behind in entering orders but we anticipate being caught up soon! Please make sure to send only ORDERS and RGA requests to this address.
Customerservice@hansgrohe.com – We are about 1 week behind on this inbox but are working on these every day. Stock inquiries, ETA inquiries, etc. should be sent here.
Techservice@hansgrohe.com – We are caught up and responding within 48 hours to this email address. Warranty requests should be sent here.
Our phone lines are still having issues due to high call volume and maxed capacity. IT is actively working with our phone provider to find a solution for these issues.