Robern – Average Lead Times

These are estimated lead times.  It can always be a little more or a little less.  Transit times vary and sometimes due to holiday closures shipping out of the warehouses  can get a little delayed too.

After you review if you have any questions, please let me know.   Is this what you were looking for.  

You can always reach out to Josephine and I for lead times on any product.

Below are the standard lead times for Robern-I do send a monthly report that shows any backorders

Medicine Cabinets

CollectionStandard Lead TimeQuick Ship Lead Time
Uplift Tech Cabinets2 Weeks72 Hours*
AiO Lighted Cabinets2 Weeks72 Hours*
M Series Reserve Cabinets2 Weeks 
M Series Cabinets2 & 4 Weeks72 Hours*
PL PORTRAY Cabinets2 Weeks72 Hours*
Profiles Cabinets2 Weeks 
Murray Hill Cabinets2 Weeks 
Vitality Lighted Cabinets2 Weeks72 Hours
Industrial Metal Cabinets2 Weeks 
Round Corner Metal Cabinets2 Weeks 
Thin Framed Metal Cabinets2 Weeks 
Main Line Cabinets2 Weeks 
R3 Series Cabinets2 Weeks72 Hours*
PL Series Cabinets2 Weeks72 Hours

*select sku’s available, visit robern.com/quickship


Vanities and Linen Cabinets

CollectionStandard Lead TimeQuick Ship Lead Time
Cartesian Vanities2 & 4 Weeks 
Curated Cartesian Vanities4 Weeks 5-7 Days*
Profiles Vanities2 & 4 Weeks 
Profiles Vanities with Antique Mirror2 Weeks 
Craft Series Bergman Vanities2 Weeks 
Craft Series Alisal Vanities2 Weeks 
Craft Series Mackey Vanities & Linen Cabinets2 Weeks 
Craft Series Rosebrook Vanities2 Weeks 
Craft Series Wyndale Vanities2 Weeks 
Craft Series Sendai Vanities & Linen Cabinets2 Weeks 
Craft Series Willowmere Vanities2 Weeks 
Craft Series Skaarsgard Vanities & Linen Cabinets2 Weeks 
Craft Series Bodo Vanities2 Weeks 
Craft Series Helden Vanities2 Weeks 
Craft Series Islamorada Vanities & Linen Cabinets2 Weeks 
Craft Series Sinca Vanities & Linen Cabinets2 Weeks 
Craft Series Chestnut Hill Vanities2 Weeks 
Vanity Tops4 Weeks 

*select sku’s available, visit robern.com/quickship


Lighted Mirrors

CollectionStandard Lead TimeQuick Ship Lead Time
Sculpt Lighted Mirrors2 Weeks 
AiO Lighted Mirror2 Weeks72 Hours*
Vitality Lighted Mirror2 Weeks72 Hours*

*select sku’s available, visit robern.com/quickship


Mirrors

CollectionStandard Lead TimeQuick Ship Lead Time
Craft Series Triptych Metal Mirrors2 Weeks 
Craft Series Contour Metal Mirrors2 Weeks 
Craft Series Wood Mirrors with Metal Inlay2 Weeks 
Craft Series Scalloped Metal Mirrors2 Weeks 
Craft Series Pill Wood Mirrors2 Weeks 
Craft Series Arch Metal Mirrors2 Weeks 
Craft Series Pivot Metal Mirrors2 Weeks 
Craft Series Mixed Metal Mirrors2 Weeks 
Craft Series Round Metal Mirrors2 Weeks 
Murray Hill Mirrors2 Weeks 
Craft Series Thin Framed Wood Mirrors2 Weeks 
Craft Series Industrial Metal Mirrors2 Weeks 
Craft Series Round Corner Metal Mirrors2 Weeks 
Craft Series Thin Framed Metal Mirrors2 Weeks 
Profiles Mirrors2 Weeks 
Main Line Mirrors2 Weeks 
Modular Mirrors2 Weeks 

*select sku’s available, visit robern.com/quickship


Lighting

CollectionStandard Lead TimeQuick Ship Lead Time
InLine 2.0 Lighting2 Weeks 72 Hours
Profiles Lighting2 Weeks 
Tenor Lighting2 Weeks 
Vesper Lighting2 Weeks 72 Hours

Accessories

CollectionStandard Lead TimeQuick Ship Lead Time
Cabinet Accessories  
Magnification Mirrors2 Weeks72 hours*
IQ Digital Lock Box2 Weeks72 hours*
PORTRAY Electric Upgrade2 Weeks72 hours
PORTRAY Quick Caddy2 Weeks72 hours
Storage Tray2 Weeks 
Wire Organizer2 Weeks 
Magnetic Storage2 Weeks 
Organization Kit2 Weeks 
Glass Bins2 Weeks72 hours
Accessory Trays2 Weeks72 hours
Push-to-Open Kits2 Weeks72 hours
Handle Kits2 Weeks72 hours
Side Kits2 & 4 Weeks72 hours*
Top & Bottom Kits2 Weeks 
Ganging Kits2 Weeks72 hours*
Lighting Accessory  
SWAY Control2 Weeks 
Mirror Accessory  
Ganging Kit2 Weeks 
Vanity Accessories  
Electric Accessory2 Weeks72 hours
Night Lights2 Weeks 
Glass Bins2 Weeks72 hours
Drawer Inserts2 Weeks 
Undercounter Sink2 Weeks 
Side Kits2 & 4 Weeks 
Ganging Kits

Rohl East & Gulf Port Strike

Please be advised that ports along the Eastern seaboard from Boston to Houston have gone on strike. In the interim we are rerouting containers of product housed in our Irvine, CA warehouse through the Panama Canal. As a result, you may see extended lead times for products. This may also impact the availability of items in the DécorXpress program.

Use the B2B site to verify product availability.

New Miele Builder Program

I am excited to announce that Miele is upping their game on the builder side. We are launching a new builder program October 1st. To end 2024 and hit 2025 running we are now a bit more aggressive on the builder side. I will be starting tNo focus a bit more on the builder side of the business now that the new program is launching. I am letting you know first off before I start scheduling meetings with your team in regards to the new program. This will be a much more exclusive offer to you as only a few dealers in my entire 4 state territory will have access to this programming. I have attached the pdf form to this email so that you are able to see the upgrade. Please reach out with any questions! Look forward to partnering even more so with you from Q4 on!!

House of Rohl Inventory Schedule

Please be aware of the following physical inventory dates which may impact our ability to service your orders.

Ladson DC

October 9 – 11, 2024

Order cutoff will be EOB October 7, 2024. Order processing will resume the following week.

Irvine DC

November 13 – 15, 2024

Order cutoff will be EOB November 11, 2024. Order processing will resume the following week.

**Miele Monday Memo**

I have attached the inventory levels and our kitchen package program along with the new promos starting on Sunday! The dishwasher 5 yr warranty and free CM5300 are expired. Also the 10-year warranty on Ranges expired on this past Sunday. As always if you need anything please reach out!!

Baldwin 10/1 Price Increase

We wanted to take this time to remind you that the Estate and Reserve pricing changes going into effect October 1, 2024.

You can now download and/or share the October 2024 Pricebook PDFs:

Baldwin Estate Price Book October 2024: Download Here

Baldwin Estate Quick Ship Catalog October 2024: Download Here

Baldwin Reserve Pricebook October 2024: Download Here

Please note:

Pricebook PDFs will be available on baldwinhardware.com on October 1.

Hard copy price books will be distributed to customers by Mid-October.

Bosch Phase Out

Bosch

SKUBusiness FieldDescriptionPhase Out DateTransition SKU
NEM5666UCN32 – Electric Cooktop500 Series Electric Cooktop 36” Black, Without Frame9/30/24•        NIT5660UC – 500 Series Induction Cooktop 36” Black, Without Frame•        NET8669UC – 800 Series Electric Cooktop 36” Black, Without Frame
NET8669SUCN32 – Electric Cooktop800 Series, Electric Cooktop 36” Black surface mount with frame11/30/24•        NIT5660UC – 500 Series Induction Cooktop 36” Black, Without Frame•        NET8669UC – 800 Series Electric Cooktop 36” Black, Without Frame
NETP669SUCN32 – Electric CooktopBenchmark, Electric Cooktop 36” Black surface mount with frame11/30/24•        NIT5660UC – 500 Series Induction Cooktop 36” Black, Without Frame•        NET8669UC – 800 Series Electric Cooktop 36” Black, Without Frame
NIT8060SUCN33 – Induction Cooktop800 Series Induction Cooktop 30” Framed3/31/25NIT8061UC – 800 Series launching 4/1
NIT8660SUCN33 – Induction Cooktop800 Series Induction Cooktop 36” Framed3/31/25NIT8661UC – 800 Series launching 4/1
NITP060SUCN33 – Induction CooktopBenchmark Induction Cooktop 30” Framed3/31/25NITP661UC – Benchmark launching 4/1
NITP660SUCN33 – Induction CooktopBenchmark Induction Cooktop 30” Framed3/31/25NITP661UC – Benchmark launching 4/1
NIT5460UCN33 – Induction Cooktop500 Series induction cooktops 24”3/31/25NIT8461UC – 800 Series launching 4/1
NIT5060UCN33 – Induction Cooktop500 Series induction cooktops 30”3/31/25NIT8061UC- 800 Series launching 4/1
NIT5660UCN33 – Induction Cooktop500 Series induction cooktops 36”3/31/25NIT8661UC – 800 Series launching 4/1
NGMP077UCN34 – Gas CooktopBenchmark gray glass cooktops11/30/24NGMP059UC – Benchmark Stainless Steel cooktops with FlameSelect
NGMP677UCN34 – Gas CooktopBenchmark gray glass cooktops11/30/24NGMP659UC – Benchmark Stainless Steel cooktops with FlameSelect
HEI8046UL17 – Slide-in range, electric800 Series Electric Black Stainless Slide In Range9/30/24HII8047U – 800 Series Induction Black Stainless Range
HEIP056UL17 – Slide-in range, electricBenchmark Electric Stainless Steel Slide In Range11/30/24•        HEI8056U – 800 Series Electric, Stainless Steel•        HIIP057U – Benchmark Induction, Stainless Steel
HBL8444LUC/RUCM31 – Oven, conventional800 Series Black Stainless, with SideOpening Door11/1/24•        HBLP451LUC/RUC, Benchmark Stainless Steel with SideOpening door•        HBL8443UC 800 Series 30” Black Stainless with drop-down door
HBL5344UCM31 – Oven, conventional500 Series Black Stainless, Thermal11/1/24HBL8443UC 800 Series convection
HSLP451UCM34 – Compact Oven, SteamBenchmark Steam Convection11/1/24No Bosch Steam available
HBL5551UCM31 – Oven, conventional500 Series Double Thermal11/1/24HBL5651UC Double oven, with Convection (upper)
HSLP751UCM34 – Compact Oven, SteamBenchmark Combination Steam Upper11/1/24No Bosch Steam available

The Self-Fulfilling Prophecy in Selling

Updates from Marvin Montgomery
Sales Tip #714 From The Sales Doctor
The Self-Fulfilling Prophecy in Selling
A self-fulfilling prophecy in selling occurs when a salesperson’s expectations or beliefs about a potential customer influences their behavior, ultimately leading to that outcome. This phenomenon can have a significant impact on your sales performance in various ways.

The self-fulfilling prophecy in selling highlights the importance of mindset and attitude. Salespeople who cultivate a positive belief in their prospects and their ability to close deals are more likely to achieve successful outcomes, while negative beliefs can hinder their performance.

Thermador Cooktop Changes

Please see the upcoming changes with Thermador cooktops.  Now is a good time to go through your bids and make the changes or delete quotes that are no longer relevant. Let me know if you need help running a report on Thermador only.

Americh Change to Hot Rush Program

See below and attached from Americh regarding their Hot Rush Program.

This year we’ve seen a significant uptick in Hot Rush orders. 

We have decided to permanently adjust the timeframes on our Hot Rush program to make sure we are hitting the published/promised dates across the country.  The prices remain the same.  The new program sheet is attached.

What’s the change? 

The new production days for Hot Rush orders are 5 days longer in all categories than the previous dates.  We will STILL get the product to the customer 5+ days sooner than the standard lead times and this may help to cover some of the transport/transfer time anywhere in the country. 

We have also added a separate line for ROC product.

We feel these adjustments will help us avoid any further ‘pauses’ to the program or the uncomfortable calls to the sales person informing them that we will not get the product out on time.

This goes into effect October 1st.