Attached is a digital copy of the Miele training packet, a model number and acronym breakdown.
*WHY AMERICAN RANGE?*
WHY AMERICAN RANGE?
American Range, one of America’s largest commercial range manufacturers, is now in the home with its residential line. These ranges are built in the same factory as their commercial counterparts, right outside of Los Angeles, California. What sets this range apart from the rest?


*COMMERCIAL GRADE FIREPOWER- (36” ARROB636 Gives you three 25,000 BTU burners)
*Only Open burner in the industry that has a Sealed Burner Cleanability story
*Star-shaped burner for even flame distribution
*Available in all Sizes: 24”, 30”, 36”, 48” and 60”
*Available in both open and sealed burner
*Spill catching drip pans are removable for easy cleaning making this range the easiest open burner in the industry to clean
*Completely Customizable from the knobs and handles to custom colors via the RAL color system
*UMRP line that is margin and spiff driven
*No electronic controls/boards
*NEW* Instructions for contacting Hafele Customer Service
In our ongoing efforts to improve all aspects of your Hafele experience, we are establishing the following guidelines for contacting Customer Service:
Our Toll-Free Number: 1-800-423-3531
Once you call in, press #, and enter one of the following three extensions:
ORDER DESK: Extension 6553
The Order Desk can help you place your order, and give you availability and pricing for an item. They can also assist with information about product found on the website and catalog pages.
By e-mail: orders@hafele.us
CUSTOMER SERVICE DESK: Extension 6558
The Customer Service Desk can help you with any issues surrounding an existing order, return or complaint. They can also assist with information about product found on the website or catalog pages.
By e-mail: customerservice@hafele.us
PRODUCT DESK: Extension 6555
The Product Desk can help you with all product questions (including lighting designs) that may or may not be on the catalog pages.
By e-mail: products@hafele.us
As always, please don’t hesitate to reach out if you have any questions, or need additional information.
Thank you.
Tom
It’s Resistance, Not Rejection!

| Updates from Marvin Montgomery |
| Sales Tip #456 From The Sales Doctor It’s Resistance, Not Rejection! When the customer says “I’m not interested” or “your prices are too high,” what do you really hear? That’s the question that I asked the sales team at Infinite, a Cleveland-based National Recruiting Agency run by Chief Operating Officer Matt Burns. Because what you hear will have a lot to do with how you respond or react. If you hear rejection, you may be stopped in your tracks and give up. However, if you hear resistance, you will be determined to (1) find out what’s keeping them from moving forward, (2) provide a solution, and (3) ultimately use it as an opportunity to close for commitment. Anticipate, Prepare and Practice how to respond to potential resistance. Don’t forget the Five P’s. Preparation and Practice Provide Peak Performance! |
ISE Commercial Price Adjustment Announcement
Updated Price Information: Commercial Food Service Products
To Our Valued Customers,
We would like to inform you that a planned price adjustment of approximately 5% will go into
effect for Commercial Food Service Products on orders received as of October 1, 2019.
Included with this notice is an updated Price Sheet, in both PDF and EXCEL, with an effective date of October 1, 2019.
Libb Co. and lnSinkErator appreciates your continued support of our products. If you have any questions
regarding this communication, please contact your lnSinkErator representative or Libb Co Inside Sales Dave Dudis or Mike Mitchell
Please share this notification with others within your organization as not all are copied on this email.
Please send all PO’s to orders@libbco.com
Thank you,
Mike Mitchell
JennAir Update – August 30th, 2019
Good morning and Happy Friday!
This email contains information on JennAir’s current programs and promotions, as well as shipping updates with our RISE & NOIR lines, and discontinued/obsolete product from our Pro & Euro lines. Please note that all shipping updates are based off of the information I have as of 8/30/2019.
Attached to this email, you will find Q3 Price Sheets, our Accessory List (armoire kits, handles, toe kicks, etc.), a Contact Sheet & Designer Program Flyer, as well as the Compliments of JennAir Program (for Pro/Euro) & the Curate Your Experience Program (for RISE/NOIR).
Programs & Promotions:
CURATE/COMPLIMENTS – Qualifying units and packages can earn up to $2,000 off invoice
BUILDER PREMIER PROGRAM – 10% off UMRP if builder is a registered JennAir builder; can combine with Curate/Compliments
PREMIER PARTNER (DESIGNER SPIFF) – Direct designer to register on jennair.com
The following programs below must be approved. Please reach out to me for requests and additional information:
PARADE HOME – 30% OFF UMRP
CONNOISSEUR/INFLUENCER PERSONAL HOME DISCOUNT – 30% OFF UMRP
MODEL HOME – 50% OFF UMRP
DIAMOND PROGRAM – TRADE PERSONAL USE DISCOUNT – UP TO 50% OFF UMRP
RISE & NOIR Shipping Updates:
**All skus are open to ship except select 24″ small space/Urban Living models, NOIR Gas Ranges, & RISE/NOIR Steam Ranges.
Commercial Ranges:
- RISE GAS 30/36/48”: 3-6 week lead time depending on sku
- RISE Dual Fuel 30/36/48”: 3-6 week lead time depending on sku
- NOIR GAS 30/36/48”: Launching Q4 2019
- NOIR Dual Fuel 30/36/48”: 3-6 week lead time depending on sku
- RISE & NOIR Dual Fuel Steam Ranges – Launching end of Q1 2020
Rangetops:
- RISE & NOIR 30/36/48”: 2-3 week lead time
Wall Ovens:
- RISE & NOIR 27/30” single & double: 2-3 week lead time
24”/60 cm Small Spaces – “Urban Living”:
- 24” RISE Coffee: ~2 week lead time
- 24” NOIR Coffee: ~6 week lead time
- 24” Steam Oven (JJW6024HL/M): Q4 2020
- We are going to continue producing the JBS7524BS (current Euro coffee) throughout next year
- 24” Wall Oven (JJW2424HL/M): Q4 2020
- 24” Speed Oven (JMC6224HL/M): Q4 2020
Pro & Euro Built-In Phase Out Update:
- Commercial Ranges – discontinued or obsolete
- Rangetops – discontinued or obsolete
- BIR Panels – discontinued or obsolete
- 27” & 30” Wall Ovens, Built-in Microwaves, and Warming Drawers – discontinued or obsolete
- Undercounter Beverage Centers, Wine Cellars, Refrigerators – discontinued or obsolete
- Dishwashers
- JDTSS244GP – will discontinue Dec. 2019
- JDTSS244GS – still Active, limited quantity available
- JDTSS246GP – discontinued
- JDTSS246GS – discontinued
Pro & Euro Freestanding Phase Out Update:
High Level Overview~
- Pro freestanding units phasing out December 2019
- Euro freestanding units phasing out June 2020
Freestanding Specifics~
Freestanding Refrigeration
JFC2089BEP – phasing out December 2019
JFC2089BEM – phasing out June 2020
JFC2290REP – phasing out December 2019
JFC2290REM – phasing out June 2020
**JFFCC72EFP – discontinued
**JFFCC72EHL – introduced July 2019 (RISE)
JFFCC72EFS – phasing out June 2020
Freestanding Ranges
Pro – December 2019
Euro – June 2020
OTR Microwaves
JMV8208CS – not transitioning (staying around!)
JMV9196CS – not transitioning (staying around!)
Please feel free to email or call me if you have any questions. I hope you have a wonderful Labor Day Weekend!
Thank you and happy selling,
Christine
Introducing the New Nantucket PR5050 Double Equal Granite Composite Sink

Introducing the New Nantucket PR5050 Double Equal Granite Composite Sink

Available Colors- Black, White, Truffle and Titanium

Made in Italy from a blend of natural quartz with an acrylic resin to provide consistency in color, durability and the look of a stone.
Nantucket Sinks Granite Composite sinks are tested to the highest levels against thermal shock and impact resistance.
During the production process the composite material is fed into the mold for a solid color throughout the sink. This provides a deeper look to the surface as well as UV protection. Heat Resistant to over 600°F.
Natural Sound Deadening Material absorbs vibration from Garbage Disposals and utensils being dropped into the bowl.
Outer Sink Dimensions: 31.75″ L x 19.125″ W x 9.5″ D. Inside Dimensions: Each Bowl 16 3/8” x 13 3/8” x 9”
Available Colors- Black, White, Truffle and Titanium
Limited Lifetime Warranty
List Price $525.99, In Stock Now!
update
Attn All:
- Asko – The 30 series Dishwasher will have now have Turbo Fan Drying. This begins on all new orders. The product pages on askona.com will change August 30. The brochure won’t change until the printing in 2020.
- Asko – September 30, 2019 is the last day of the Consumer Rebate Program. Consumer must purchase by September 30 and redeem by December 31, 2019. (Attached – Rebate Form)
- Luxury Selling Seminar – On September 17 and September 18 Trevarrow Inc. will be hosting a Luxury Selling Seminar in our Auburn Hills, MI. showroom. There are 4 sessions – 8am – 1pm and 12pm – 4:30. Any one that needs overnight accommodations, please notify Barbara Chick. bchick@trevarrowinc.com or call 1-800-482-1948. (Invitation attached)
- Sub-Zero – The Pro series has changed. The new models are, PRO3650, PRO3650G (Glass Door), PRO4850, and PRO4850G (Glass Door). (Attached – PRO3650G sell sheet for standard install). The Air Purification Filter has been added. Price did not change
- Best – The PIK will be discontinued February 1, 2020. Most of the business has shifted to the CP3 (Coperto) and the CP5 (Potenza) insert. The next printing of the price book and catalog will reflect this.
- Upcoming events and training at Trevarrow Inc., Cleveland – Demos 9/13, 10/3, 10/11 and 11/1. Event for Designers – Invitation – 11/14. Training and workshops – 10/9, 10/16, 10/24, 10/30, & 11/6.
In order to streamline communication, please share this with your design team and sales staff. If you have any questions, please contact us.
Fwd: The latest news for you
| Dear Sir/Madam, This is to inform you that Brian Dunn will no longer be the Zucchetti USA National Sales Manager effective from Friday 30th of August.We thank him for his cooperation with Zucchetti and wish him the best for the future.During this transition period for the selection of a new National Sales Manager your contacts are: Orders, shipments, technical issues: Robyn Mooers robyn.mooers@zuccchettidesign.it Sales issues: Franco Platini franco.platini@zucchettidesign.it Please inform all people in your organization that are impacted by this change. Best regards Franco PlatiniExport ManagerTel. +39 0322 954700franco.platini@zucchettidesign.it |
Basco Beat: Towel Bar Update

SIMPLIFYING and STANDARDIZING
Towel Bars In order to maintain our high quality standards and short lead times, we are pleased to announce that we are simplifying and standardizing the sizes of our through-the-glass towel bars in our semi-frameless bypass Celesta, Rotolo & Infinity doors. In the past, we have offered up to nine different towel bar sizes, which were dependent on the width of the sliding door. The new consolidated sizes equip us to meet our lead-times and quality standards in an easy and reliable manner. Please review the below chart for a summary of the changes.
