Edelman

Robern Customer Delight Team

•        We are currently between a 24-48 business hour response time.

Please see attached for an update on Craft Series inventory.

We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

Please see the attached. Gerber has made a BIG commitment to inventory on their Top Selling SKU’s. Gerber wants you to be able to sell their brass products with confidence. The attached list are the top sellers and are in stock and will remain in stock. All these items ship Freight Free and within 2 days of receiving your PO. All these items receive a .4050 multiplier as well.

The items included on this list are based on volume sales over the last twelve months. This doesn’t mean other products not listed won’t be in stock but Gerber is essentially committed to keeping these items in stock all the time.

Let me know if you have any questions and Thank You for your continued support.