*URGENT* Register Today for JennAir Virtual Training April 13 / April 18

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JennAir University is launching NEW Live Virtual Training Sessions!

Our Q2 2023 Live training will focus on selling :

NEW! JennAir Built-In Side by Side Refrigerators

New! JennAir Freestanding Slide-In Ranges

JennAir Dishwasher Training Refresh

This 1-Hour training will be hosted on Zoom with 4 session options:

Thursday, April 13: 10:00 am EST

Thursday, Apr 13: 3:00 pm EST

Tuesday, April 18: 10:00 am EST

Tuesday, April 18: 3:00 pm EST

Click the link for your preferred training session above to register in advance for this virtual training. 

  After registering, you will receive a confirmation email containing information about joining the webinar.

R E G I S T E R   T O D A Y !

“Basco Beat” – Lead Time Update and More (4/5/23)

View this email in your browser “Basco Beat”
Lead Time Update and More
Basco Shower Doors routinely publishes an email newsletter that covers lots of different, useful subjects. This one includes
 Supply Chain Update Dear Valued Customer: 

We regret to inform you that due to supply chain challenges, we are currently experiencing extended lead times of approximately 2 weeks for all Infinity (4400/4500, 1400, 1412, 1413, 1414, 1415 & 1416), Rotolo (5400/5500) & Rotolo Lux (5450/5550) models with Obscure Glass
 
We are pleased to recommend our newest privacy glass option, Eclipse, as a great substitute. Other privacy options to consider are Rain, Silk, Tempest, Fluted, & Vessence.  ECLIPSE  Thank you for your patience as we work through this challenge. Our Purchasing Department is working diligently to procure the needed material as quickly as possible. We will notify you when affected models with Obscure glass are back to their normal lead times. Please contact our Customer Service Department with any questions. For more information here is the link to the latest editionBasco Beat (4/5/23)If you would like to receive Basco Newsletters you can sign up hereBasco Newsletter Sign Up

LG Updated Promo Calendar/ March Madness Promo Ends Tomorrow

Please see the attached updated LG Promo calendars for review.

Tomorrow is the last day for LG’s March Madness promo.

LG’s next major promo – Earth Day- starts on 4/13.

BEST Price Book April 2023.

Patience is Power!

Updates from Marvin Montgomery
Sales Tip #636 From The Sales Doctor
“Patience is Power!”
– Fulton J. Sheen

I love what Fulton Sheen says about patience.

“Patience is not an absence of action; rather it is timing, it waits on the right time to act, for the right principles and in the right way.”

Patience is your ability to wait without becoming annoyed, upset, or angry. We all need to practice patience.

Try taking deep breaths and seek inner peace when things don’t go the way you expect.

It works! I’ve tried it.

Samuel Heath 2023 Pricing

Robern Lead Time Report – March 30, 2023

Robern Customer Delight Team

  • We are currently at a 48-business hour response time.

Please see attached for an update on Craft Series inventory.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsCraft Series – Rounded Corner – 24” W x 44” H – Aged BrassCC2444D4RC87SC, CC2444D4RC87TUEarly MayEarly May
Medicine CabinetsM Series, PL Series, Profiles – 20” W x 30” H – Electric only First week of AprilSecond week of April
Medicine CabinetsProfiles – 24” W x 30” H First week of AprilSecond week of April
Medicine CabinetsM Series – Electric version (E2), Night Light/Defogger version (E4) Limited quantities available now; Continue shipping third week of AprilEnd of April
MirrorsVitality Mirror – Rectangle Column – 24” W x 40” HYM2440RCFPD3Early MayEarly May
MirrorsCraft SeriesCM2034RC83Early MayEarly May
MirrorsCraft Series – Round Corner Metal in Aged Brass – 20” W x 34” H, 24” W x 44” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, 24” W x 40” HCM2034RC87, CM2444RC87, CM2030TF87, CM2440TF87, CM2030TF69, CM2440TF69Up to a 20-week delay. Similar versions available now with a 2-week lead time.TBD
AccessoryWall Mount Magnification Mirror – Lighted, Chrome5M0008WLUT76Early AugustEarly August

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.

BSH Inventory Updates

    Masterpiece ventilation is in good availability situation. Pro Ventilation catchup time period is JUNE/JULY at this moment.

·       Thermador Freedom Induction has a large amount of inbounds arranging in April that will be sufficient to clear all backorders and add some stock.

·       Thermador Coffee will have large production in middle of April that will catch up all current orders. With transit time units expected to arrive late May to clear backorders.

·       Thermador Pro Range factory is making up ground. While 48”/60” and Pro Grand are still filling orders from 10 months ago, they are catching up and anticipated to have backorders cleared by June. PRG366WH has much shorter lead time and availability in many locations.

·       Combination Oven MEM301WS & POM301W (solo combo) currently have a delay for a specific component supply issue. Component supply expected Mid-May with focused production immediately following to clear backorders.

Thermador Refrigeration has Available Stock in many locations!

Brasstech/Ginger Newport Brass 4/17/2023

Zephyr Price File 8/2022