Talent is a Gift, But Character is a Choice

Updates from Marvin Montgomery
Sales Tip #665 From The Sales Doctor
Talent is a Gift, But Character is a Choice
Generally speaking, talent is something you’re born with – you have little to say in the matter.

But character is a choice you get to make each day.

Acting with integrity in small things equips you to act with integrity in big things.

In the hour of temptation, you will be called upon to choose one of two paths: character or compromise.

Every time you choose character, you become stronger – even when your choice comes at a cost.

Deco & Deco PDF

Emtek Discontinued: Madison Black and Ivory Cabinet Knobs External Inbox

Please be advised that effective October 23, 2023, the Madison Black and Ivory Cabinet Knobs with Wrought Steel Stems will be discontinued with inventory in all sizes (1-1/4″ and 1-3/4″) and in both the Flat Black Steel (FBS) and Satin Steel (SWS) finishes.
Madison Black Knob with Wrought Steel Stem, 1-1/4″ (86072)
Madison Black Knob with Wrought Steel Stem, 1-3/4″ (86075)
Madison Ivory Knob with Wrought Steel Stem, 1-1/4″ (86071)
Madison Ivory Knob with Wrought Steel Stem, 1-3/4″ (86074)
The Madison Black and Madison Ivory Cabinet Knobs with Brass Stems will continue to remain available in all size and finish options.

Blanco Sink Grid Error In Book

Please notify your staff that the grid numbers in the Blanco price book on page 145 are incorrect

Item #236782 is actually the ‘SMALL’ grid for the Precis 1 ¾ low divide reversible sink and the item #236783 is the ‘LARGE’ grid.  Please have your employees correct their book.

Agave by Acorn

We are excited to announce the addition of Agave by Acorn.  Agave Ironworks has been a long-time partner with Acorn helping us manufacture our barn door kits and some of our forged door hardware. Over the past months Acorn has been able to purchase Agave’s door hardware line, both their inventory and access to their talented team of artisans. Please find our current price list and catalog for the new hardware attached to this email. We currently have most of these items in stock and in multiple finishes. Please let us now if you have any questions.

Robern Lead Time Report – October 20, 2023

Robern Customer Delight Team

  • We are currently at a 96-120 business hour response time.

Please see attached for an update on Craft Series inventory.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsUplift Tech – 36” W Shipping nowFourth week of October
Medicine CabinetsM Series Reserve – 24” W x 36” H End of OctoberFirst week of November
Medicine CabinetsAiO – 36” W Shipping nowFourth week of October
Medicine CabinetsPL Series – 36” W x 30” H End of OctoberEnd of October
Medicine CabinetsPL Portray – 20” W x 36” H – Polished End of OctoberFirst week of November
Medicine CabinetsR Series – 16” W x 26” H – Beveled First week of NovemberSecond week of November
MirrorsModular – 24” W x 36” H End of OctoberFirst week of November
MirrorsCraft Series – Round Corner Metal in Aged Brass – 20” W x 34” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, Thin Frame Metal in Aged Brass – 24” W x 40” HCM2034RC87, CM2030TF87, CM2440TF87, CM2030TF69Up to a 20-week delay. Similar versions available now with a 2-week lead time.TBD
MirrorsSculpt – Slim in Matte Gold End of OctoberFirst week of November

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.

Never Complain About What You Permit

Updates from Marvin Montgomery
Sales Tip #664 From The Sales Doctor
“Never Complain About What You Permit.”
– Dr. Mike MurdockDr Murdock says, “Your circumstances are not permanent. You have permitted your present circumstances or they would not exist. What you tolerate, you authorize to exist.”

I’ve always said that people only treat you the way you allow them to, so don’t be afraid to take a stand.

Remember – if you don’t take a stand, you will fall for anything.

Designer Doorware Addendum

ADDENDUM
Weathered Brass Light (WBL) is discontinued

Satin Chrome (SC) moves to a non-standard finish and pried under SF1.

Price Book – Please refer to V8.4
Updated Freight Program
Exciting news! Our Designer Doorware freight program has been upgraded, offering improved rates and faster deliveries. Elevate any space with premium hardware, now with enhanced shipping options.

DOWNLOAD PROGRAM
Now in Stock!
USA-stocked pieces have arrived and are ready to ship out! Please refer to the Price List linked below for more information. Hard copies of the pricebooks are already on the way to your showrooms.

PRICE BOOK V8.4
Price List (Excel)

Product Updates
Designer Doorware has made a few changes to its offering to ensure you have access to the latest, contemporary options for your door hardware needs.

Bull Pulls for Swinging Hinged Doors – FP660 models are no longer available as standard for sliding doors, unless requested as a custom. For Pocket Doors, use FP600 models only (see updated price book V8.4 – pg 132)Weathered Brass Light (WBL) is discontinuedSatin Chrome (SC) moves to a non-standard finish and pried under SF1.The following pieces in Powder Coating (PCC) are discontinued:Momo LeverPrisma Lever2801 Edge Pull2802 Edge Pull3700-37 Lip Pull is discontinuedDS55 and DS58 Magnetic door stops are discontinued

ADDITIONAL INFORMATION

Trevarrow Update Report of 10/13/23

Here’s what I know:

  1. The Availability is improving. Wolf and Cove is Available, most before the holidays. Pro Refrigeration, Designer Undercounter, Designer UC Wine are all available now. Designer Drawers and all other Tall refrigeration except Pro availability is 7 to 10 months.
  2. Update on Classic Over-n-Under & French Door is the hold has been lifted. The result is improved customer order dates.
  3. Changes were made October 16th in ComNet.
  4. Legacy Wine – 10% off

Designer Doorware Holiday Cut-Off Dates

REMINDER

As we approach the festive season, we want to share some crucial information that will impact your ordering process. The Designer Doorware factory and office in Melbourne will be temporarily closed for the holidays, affecting order processing and lead times. Please take note of the following dates:

Factory and Office Closure Dates:Closing: December 22, 2023 (at noon)
Reopening: January 15, 2024
Please note that orders placed after the specified dates below will have an approximate 4-week lead time extension due to the closure of our external suppliers during the holiday season.

All existing orders in our system that exceed these dates will also be extended.

We understand the importance of timely deliveries to you and your customers, and we would like to encourage you to plan your orders accordingly to avoid any delays.

Please contact our customer support team if you have any questions or need further clarification.