Water Heater Replacement Parts List – December 2020

In an ongoing effort to keep our replacement parts partners up-to-date with additions and deletions to the program, please see attached current parts list price file for your reference.

SPECIAL PRODUCT NOTICE:  The UN-LIME® Delimer has become unavailable from the manufacturer, once current inventory is depleted it will no longer be available.  This affects the following two part numbers:

100110459 – K,UNLIME,4 GALLON,PRODPRES
100110460 – K,UNLIME,5 GALLON,PRODPRES

Reminder: Bertch Bath Has Great Legs

6″ WOODEN LEGS
Because these legs are taller than our normal toe-space, vanity heights will increase by 1-1/2″. So, standard height vanities will be 32-1/2″. And tall vanities will be 36″ high.
There are 4 choices:
4-1/2″ and 6″ legs are all $181 LIST. This includes a set of 4 legs mounted as described above with the toe-space removed. Also, please note, whenever a vanity is 60″ wide or larger, Bertch will automatically add a center leg for support. There is no extra charge for this.

If you want the furniture leg look, but you don’t want the vanity to be open underneath, add a split leg. We will cut a leg in half so that it fits in front of our normal toe-kick. Order these legs as a separate line item. *Note S for split. Also, note these will need to be mounted onsite and can only be done with 4-1/2″ legs.
Please note when designing with any of our leg options, consider any of the following that might be visible concerns:
Flooring
Plumbing
HVAC Vents

Bertch Kitchen Plus…Accessories Added!

As we await Kitchen Plus’ totally revised catalog we wanted to share some of the new accessories that have been added and are available to order NOW! Some are from Kessenbohmer and some are from the more familiar, Rev-A-Shelf.

For Kessenbohmer items use this link. Please Bertch customer service for pricing and size specifications @ 319-268-2592
They can confirm if a certain accessory will fit and function in your specific cabinet selection.
Kessenbohmer Link

For Rev-A-Shelf items please download the attached information sheet for model numbers and pricing.

Rev-A-Shelf Info

JUST LOOK! New Decor Walther Bathroom Accessories

Q1 2021 Bosch KPR

Robern Holiday Schedule

In preparation for the season, we would like to share with you our hours of operation to help you meet your commitments to your customers.

December 24 through January 3 our hours of operation will be:

CUSTOMER SERVICE
December 24 and 25 – Closed
December 28 through 30 – 9:00am to 3:00pm EST
December 31 through January 3 – Closed

SHIPPING
December 18 – Last day for Quick Ship
December 24 through January 3 – Closed
January 4 – Resume Business as Normal

From all of us at Robern, we thank you for your continued support in 2020 and wish you a prosperous 2021!

Sonia Inventory Availability

U-Line Transition

I hope you had a wonderful Thanksgiving weekend. I just wanted to reach out with a reminder of the current transition of all “1000 series” U-line product over to the new “1 Class” product. I have attached a transition sheet to help better illustrate the transitions from old to new. Please reach out to me if you have any questions!

Robern Lead Time Report

Robern Customer Delight Team

  • We are currently between a 24-48 business hour response time for three email boxes and a 96 business hour response time for one email box.

Cartesian, Profiles, Cartesian Freestanding, Profiles Freestanding, Curated Cartesian – 30” W Tip-Out (or a configuration including a 30” W Tip-Out Drawer)

  • We are currently unable to produce the 30” W Tip-Out drawers (single drawer or part of a larger configuration). We expect to be able to ship all open orders by December 23rd.

R3 Series – 16” W x 26” H

  • New orders for the R3 Series 16” W x 26” H might be delayed up to two additional weeks beyond the normal 2 week lead time.

M Series Arch Medicine Cabinet – 24” W x 30” H

  • We are currently unable to produce the M Series Arch Medicine Cabinets – 24” W x 30” H. We expect to be able to ship all open orders by December 11th.

Profiles – Medicine Cabinet – Polished Nickel – 30” H

  • We are currently unable to produce the 30” H Profiles Medicine Cabinets in Polished Nickel. We expect to be able to ship all open orders by early December.

Main Line Medicine Cabinets and Mirrors – Brushed Nickel, Satin Nickel, Brushed Bronze, Brushed Black

  • We are currently unable to produce the Main Line Medicine Cabinets and Mirrors in the Brushed Nickel, Satin Nickel, Brushed Bronze, and Brushed Black finishes. We expect to be able to ship all open orders by December 18th.

Vitality Mirror – YM4836RGFPD3P

  • We are currently unable to ship the YM4836RGFPD3P. We expect to be able to ship all open orders by December 1st.

AiO Medicine Cabinets

  • Due to increased demand, we are experiencing approximately a 1 week delay on AiO Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Vitality Medicine Cabinets

  • Due to increased demand, we are experiencing approximately a 1 week delay on Vitality Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Freestanding Cartesian, Profiles, and Legs

  • We are currently unable to produce the 30” legs. We expect to be able to ship all open orders by the end of November.

Classic and Inspire finishes, Profiles vanities, and stone tops are back to a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are back to a 2 week lead time. To review standard lead times, visit here.

Duravit Holiday & Inventory Schedule 2020

2020 has been difficult for all of us. On behalf of the entire company, we thank you for your ongoing support. We stand together with you in a return to growth and appreciate your partnership. As the holiday season approaches, we would like to notify you of our office and warehouse schedule.

November
11/26 – 11/27         Office and warehouse closed


December
12/11                     Last day Duravit will accept any returned                                                        goods RGA’s. RGA returns and requests after
                              that date will be processed in 2021

12/22                     Last day of shipping for 2020 (Atlanta & Fontana)

12/24 – 12/25         Office and warehouse closed

12/28 – 12/31         Warehouse closed for inventory / audit

12/29 – 12/31         Inside Sales available


January
01/01                     Office closed for the New Year Holiday

01/04                     Business / Shipping resumes (Atlanta & Fontana)


We encourage you to review your inventory needs early in December to enable shipments prior the last shipping dates above to ensure you have adequate inventory for this time period.

We wish all of you and your families the very best this holiday season. Please stay safe and healthy.