In an ongoing effort to keep our replacement parts partners up-to-date with additions and deletions to the program, please see attached current parts list price file for your reference.

SPECIAL PRODUCT NOTICE:  The UN-LIME® Delimer has become unavailable from the manufacturer, once current inventory is depleted it will no longer be available.  This affects the following two part numbers:

100110459 – K,UNLIME,4 GALLON,PRODPRES
100110460 – K,UNLIME,5 GALLON,PRODPRES

I hope you had a wonderful Thanksgiving weekend. I just wanted to reach out with a reminder of the current transition of all “1000 series” U-line product over to the new “1 Class” product. I have attached a transition sheet to help better illustrate the transitions from old to new. Please reach out to me if you have any questions!

Robern Customer Delight Team

• We are currently between a 24-48 business hour response time for three email boxes and a 96 business hour response time for one email box.

Cartesian, Profiles, Cartesian Freestanding, Profiles Freestanding, Curated Cartesian – 30” W Tip-Out (or a configuration including a 30” W Tip-Out Drawer)

• We are currently unable to produce the 30” W Tip-Out drawers (single drawer or part of a larger configuration). We expect to be able to ship all open orders by December 23^rd.

R3 Series – 16” W x 26” H

• New orders for the R3 Series 16” W x 26” H might be delayed up to two additional weeks beyond the normal 2 week lead time.

M Series Arch Medicine Cabinet – 24” W x 30” H

• We are currently unable to produce the M Series Arch Medicine Cabinets – 24” W x 30” H. We expect to be able to ship all open orders by December 11^th.

Profiles – Medicine Cabinet – Polished Nickel – 30” H

• We are currently unable to produce the 30” H Profiles Medicine Cabinets in Polished Nickel. We expect to be able to ship all open orders by early December.

Main Line Medicine Cabinets and Mirrors – Brushed Nickel, Satin Nickel, Brushed Bronze, Brushed Black

• We are currently unable to produce the Main Line Medicine Cabinets and Mirrors in the Brushed Nickel, Satin Nickel, Brushed Bronze, and Brushed Black finishes. We expect to be able to ship all open orders by December 18^th.

Vitality Mirror – YM4836RGFPD3P

• We are currently unable to ship the YM4836RGFPD3P. We expect to be able to ship all open orders by December 1^st.

AiO Medicine Cabinets

• Due to increased demand, we are experiencing approximately a 1 week delay on AiO Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Vitality Medicine Cabinets

• Due to increased demand, we are experiencing approximately a 1 week delay on Vitality Medicine Cabinets. We expect to be back to our normal 2 week lead time by mid-December.

Freestanding Cartesian, Profiles, and Legs

• We are currently unable to produce the 30” legs. We expect to be able to ship all open orders by the end of November.

Classic and Inspire finishes, Profiles vanities, and stone tops are back to a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are back to a 2 week lead time. To review standard lead times, visit here.

2020 has been difficult for all of us. On behalf of the entire company, we thank you for your ongoing support. We stand together with you in a return to growth and appreciate your partnership. As the holiday season approaches, we would like to notify you of our office and warehouse schedule.

November
11/26 – 11/27         Office and warehouse closed

December
12/11                     Last day Duravit will accept any returned                                                        goods RGA’s. RGA returns and requests after
                              that date will be processed in 2021

12/22                     Last day of shipping for 2020 (Atlanta & Fontana)

12/24 – 12/25         Office and warehouse closed

12/28 – 12/31         Warehouse closed for inventory / audit

12/29 – 12/31         Inside Sales available

January
01/01                     Office closed for the New Year Holiday

01/04                     Business / Shipping resumes (Atlanta & Fontana)

We encourage you to review your inventory needs early in December to enable shipments prior the last shipping dates above to ensure you have adequate inventory for this time period.

We wish all of you and your families the very best this holiday season. Please stay safe and healthy.