Santec Ebis Collection


Please note that effective immediately, the Ebis Collection has been discontinued.

Water Street Brass Update

We thought it was time for an update on Water Street Brass.

Considerable progress has been made in developing manufacturing and finishing standards in the new factory. As we reported a couple of months ago, lead times on both door hardware and cabinet hardware have been reduced. We had expected to see continued improvement, however due to many of the same issues impacting most manufacturers in the US and around the world, our progress has been slowed. These issues stem from a disruption of the workforce last year during Covid as well as current staffing challenges. And demand for our products remains high.

Below is a listing of our current lead times by category.

1.       Cabinet – 7-9 weeks for standard items

2.       Quick Ship polished nickel – not affected – ships within 48 hours (REMINDER: QUICK SHIP ORDERS MUST BE ON A SEPARATE P.O. OR THEY WILL SHIP WITH THE REMAINDER OF THE ORDER WHEN ITS COMPLETE)

3.      Door – SMALL ORDER (Up to $15K) 7 – 9 weeks

          • MEDIUM ORDER ($15 – $30K) 9 – 11 weeks

          • LARGE ORDER ($30 – $50K) 14 – 16 weeks

Management continues to work to bring these lead times down and we anticipate announcing lead time reductions in the coming months.

As you quote Water Street Brass products, please make sure your clients are aware of our current lead times.

We have plans to expand both cabinet and door hardware by this fall, including a new display option and additional cabinet hardware quick ship options.We appreciate your support for the Water Street program, and we are here to help you in any way.

Delta & Brizo Paused Items

The attached file has a complete SKU list of all paused items. These items have also been set with reminder messages in Eclipse.

Waterworks Cartridge Guide

Baldwin Reserve – *Emergency Egress Handleset notification

I wanted to pass along a product enhancement and new finish for Baldwin Reserve launching 6/28.

The attached customer presentation gives very detailed information on both product announcements.   As I come around I will be talking about these product launches with the sales team members at your showroom.

Here is a high level overview.

First – Effective 6/28 all Reserve ¾ and full Escutcheon handlesets will come with an “Emergency Egress” ¾ escutcheon interior.   This change will affect 9 of the 15 Baldwin Reserve handleset currently offered.   Below is a picture of one of the nine handlesets that will be affected by change.  This will give our customers a nicer more upgrade look and add the Emergency Egress feature.

The Reserve ¾ & Full Escutcheon handlesets (Del Mar, Elizabeth, New Hampshire, Miami, Seattle, Santa Cruz, Elkhorn, Kodiak and Longview) are the 9 handlesets that will have the new Emergency Egress.  The sectional interior will no longer be available to order for these handleset after 6/27.

The Reserve Sectional handlesets (Columbus, Chesapeake, Napa, Westcliff, Ja Jolla and Adirondack) will not be offer this new option.

Second – Launching  6/28, Baldwin will introduce PVD Lifetime Satin Brass (044) in the Reserve Traditional and Contemporary families.  The 044 finish will replace the 049 Matte Brass and Black finish.   We will also be making a slight change to finish code 141 Polished Nickel to 055 PVD Polished nickel.

Updates to showroom displays is already in works.  I will be making stops into your showroom to make updates to your display.  More information is coming, but feel free to reach out to me.

Finally – Below are links “Click Here” that will take you to several supporting details to these launches and all available photography (3900 new images) broken out by finish and function.

Hard copies of new Reserve catalog will be shipping out 6/28 to your showroom

Please let me know if you have any questions.

CUSTOMER LAUNCH SUPPORT FILES (EXTERNAL)

·        Baldwin Reserve 044 PVD & LIEE Bi-Fold (PDF)

·        Baldwin Reserve Price Book June 2021 (PDF)

·        LIEE Template (PDF)

·        Installation Guide (PDF)

·        Launch binder (PDF)

·        Customer presentation (PDF)

·        LIEE & 044 Satin Brass SKU lists (excel)

·        LIEE & 044 Satin Brass Marketing Copy (excel)

PHOTOGRAPHY

MATCO UPDATED Price Sheet: New Tankless Water Heater Kit

AN OVERVIEW OF OUR
New Tankless Water Heater Isolation Valve Kit
Access More Info

Product details

Matco-Norca is pleased to announce the arrival or our Tankless Water Heater Isolation Valve Kit.  Our TWHK04T Brass ball valve kit consist of one cold valve, one hot valve, and one pressure relief valve. Each assembly features union connections, full port quarter turn valve design and integral hose end drain valves with purge port. 
 
It is available with 3/4” IPS union water heater connections and are NSF372, NSF61, NSF14, cUPC & IAPMO Z1157 approved. These Isolation Valve Kits facilitate an efficient installation and effortless maintenance on your Tankless Water Heater.Heating List Price Sheet

NEW Zoeller QWIK JON line-up

The new QWIK JON CHOICE and QWIK JON PREMIER are in stock and ready to ship!

In keeping with the good, better, best concept we are pleased to announce the new Zoeller QWIK JON system line up!

For years Zoeller has offered their version of an up-flush system utilizing a full ½ HP grinder pump.  We are now adding a macerating option as well as a smaller ½ HP grinder version.  This will not only give your customers the chance to choose the best option for their application, but it will allow them to stay with the Zoeller family of dependable products.

These two new system will work in conjunction with the toilet and tank that are currently available for the QWIK JON ULTIMA.  Below you will find new list pricing for the new units as well as a link to their respective cut sheets.

200-0006 – QWIK JON CHOICE Macerator and tank – List price $797.00

https://www.zoellerpumps.com/content/literature/FM3343.pdf

201-0006 – QWIK JON PREMIER grinder pump and tank  – List price $932.00

https://www.zoellerpumps.com/content/literature/FM3344.pdf

As always, please do not hesitate to contact RC Frey with any questions you may have

Robern Lead Time Report – June 10, 2021

Robern Customer Delight Team

  • We are currently between a 24-48 business hour response time for all email boxes.

Profiles Medicine Cabinets – 48” H – Matte Gold

  • We began shipping open orders for the Profiles Medicine Cabinets – 48” H – Matte Gold. We expect to be back to our normal 2 week lead time by the end of the week.

Vitality – 24” W x 40” H Mirror – Perimeter Lit

  • We began shipping open orders and will be back to our normal 2 week lead time by the end of the week.

Vitality – 48” W x 36” H Mirror – Perimeter Lit

  • We began shipping open orders and will be back to our normal 2 week lead time by the end of the week.

Sculpt – 25” W x 41” H (Slim) and 27” W x 43” H (Chamfer) Mirrors

  • We began shipping all open orders in the above sizes in all finishes (Chrome, Polished Nickel, Matte Gold, Matte Black) and will be back to our normal 2 week lead time by the end of the week.

M Series Push Kit

  • We shipped all open orders for the M Series Push Kit.

Uplift Tech Medicine Cabinets – Electric, Electric+, Electric with TUN, Electric+ with TUN Versions

  • We are currently unable to produce the aforementioned Uplift Tech Medicine Cabinets. We expect to begin shipping again by the end of June. We expect to be back to our normal 2 week lead time by the 3rd week in July.

Main Line Medicine Cabinets & Mirrors – Bryn Mawr & Rosemont – Brushed Black

  • We are currently unable to produce the Bryn Mawr & Rosemont Medicine Cabinets – Brushed Black. We expect to begin shipping again by the 1st week in July. We expect to be back to our normal 2 week lead time by the 2nd week in July.

M Series Medicine Cabinets – 20” W x 30” H – Arch

  • We are currently unable to produce the M Series Medicine Cabinets – 20” W x 30” H – Arch. We expect to begin shipping again and back to our normal 2 week lead time by the 3rd week in June.

Vitality – 24” W x 30” H Mirror – Column Lit

  • We are currently unable to ship the YM2430RCFPD4. We expect to begin to ship by the middle of June. We expect to be back to our normal 2 week lead time by the 3rd week in June.

Vitality – 30” W x 40” H Mirror – Perimeter Lit

  • We began shipping open orders for the YM3040RPFPD3. We expect to continue to ship the majority of the open orders by the 2nd week in June. We expect to be back to our normal 2 week lead time by the end of June.

Sculpt – 31” W x 41” H (Slim) and 33” W x 43” H (Chamfer) Mirrors

  • We began shipping open orders for the above sizes in all finishes (Chrome, Polished Nickel, Matte Gold, Matte Black). We expect to continue to ship the majority of the open orders by the 2nd week in June. We expect to be back to our normal 2 week lead time by the end of June.

Glass Bins

  • We are currently unable to ship the Medium and Large Glass Bins. We expect to begin shipping again and back to our normal 2 week lead time by the 3rd week in June.

Swing Out Magnification Mirror

  • We shipped out the majority of the open orders. We will begin shipping again and back to our normal 2 week lead time by the 3rd week in June.

Profiles Mirror Ganging Kit – 24” W x 30” H

  • We are currently unable to produce the Profiles Mirror Ganging Kit – 24” W x 30” H. We expect to begin shipping and back to our normal 2 week lead time by the end of June.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

Delta Product Prioritization

Late yesterday evening we were informed by Delta, they are going to temporarily pause production of some of their skus.  This temporary pause of production will span across the Brizo, Delta and Peerless product lines.  The pause is scheduled to be for the next 120 days and will hopefully resume early 4th quarter 2021.  During this time no orders will be allowed on any of the paused products.  However, if you currently have any of these items on order, they will fulfill the orders. 

Attached is a copy of the letter from Delta and a matrix of the paused product.  We are in unchartered waters with supply chain and production and feel the temporary pause of certain skus will help us get backorders caught up and begin to see lead times cut down and product shipping more efficiently. 

Sonia Inventory Availability

Thank you for your continued support! I have attached a current inventory list to this email. With lead times being months away, take a look at our in stock vanity/basin options. We have over 500 options available to be shipped by the following business day! Please let me know if you have any questions.