| With the holiday season now in full swing please take note of our daily operating hours: PSI Hermitage – warehouse hours are 7am – 4pm PSI Cleveland – warehouse hours are 8am – 4pm PSI Inside Sales Corporate Office is 7am – 5pm Thank you for your business. We look forward to assisting you. |
Preferred Sales Inc. Operating Hours
Nov 28, 2022 by Leave a Comment
Hudson Valley Update
Nov 23, 2022 by Leave a Comment
2022 has been a great year for us, and we’re so thrilled you’ve been a part of it. With continued growth, comes the need to modernize our internal systems to best serve you. We have invested in a large system update to ensure a smoother, faster, and easier HVLG experience. Due to this update, our systems will be down from December 1st through December 6th.
What does this mean for you?
- HVLG will not be able to ship new orders during this time.
- All orders must be submitted by November 30th at 2 pm EST/11 am PST to ship before our system update deadline. Our goal is to ship all in-stock orders placed before this time.
- Our website will still be available to view product details, stock status, and pricing, but we will not be accepting online orders.
- You can track existing orders on hvlgroup.com. We cannot guarantee orders placed on 11/30 will be available for online tracking through our website.
- We cannot accept payments or returns.
- Our wonderful Account Management team will still be available to resolve any issues, but please note they are working with limited capabilities.
- Once our updates are complete, we will have a brand new, state-of-the-art system and website.
- Don’t worry, the website will have a new look and feel, and be smoother and faster, but the same functionality will exist. You will also see a new “My Account” page where you can easily track orders, submit payments, and begin the returns process.
Questions? Concerns? Please reach out to your HVLG Account Manager or Sales Rep. We appreciate your patience, understanding, and continued support. We cannot wait to show you the new and improved HVLG!
As a reminder, the HVLG offices will be closed for Thanksgiving from November 24-25. Our offices will open again on November 28.
Miele Update: Inventory Report 11.9.2022 FEATURING 2023 UMRP!
Nov 23, 2022 by Leave a Comment
Attached you will find our current/inbound inventory report, updated daily on our Miele Dealer Portal. This report now features 2023 UMRP pricing in column “I!”
A FEW THINGS TO NOTE:
- Inventory levels shown are as of this morning’s start of business.
- We are not taking new orders on dish yet—I will update everyone as the situation develops.
- Unless the unit is physically in stock, we cannot guarantee ETA’s provided by the dealer portal due to the continuing global supply chain disruption and congestion at our inbound ports .
- Availability will change and fluctuate as a result of orders and stock movements throughout the day.
- The inventory available is determined by the warehouse that serves your location:
- OH & KY pull from our NJ warehouse.
- IN accounts pull from our IL warehouse.
- Orders can only be fulfilled out of your designated warehouse location.
- The report that I am attaching has been slightly edited to show the most relevant information.
- Incoming units shown are available as of this morning—more accurate ETA’s will be shown when reviewing an order before submitting.
- If there is no date provided, we are 11+ weeks out due to demand exceeding capacity and U.S. ports currently behind by 4-6 weeks.
BSH Update
Nov 22, 2022 by Leave a Comment
| SECTION 3: REMINDER: Bosch and Thermador Connected Cabinet Depth Custom Inserts Available for Sale The below Bosch & Thermador Connected Cabinet Depth Custom Inserts and optional recirculation accessories are available for sale. Please remind your trade partners. |
| BOSCH |
| · HUI34253UC 24″ Cabinet Depth Custom Insert, with 300 CFM blower and Home Connect– IN STOCK!!· HUI30253UC 30″ Cabinet Depth Custom Insert, with 300 CFM blower and Home Connect– IN STOCK!!· HUI36253UC 36″ Cabinet Depth Custom Insert, with 300 CFM blower and Home Connect– IN STOCK!!· HUI80553UC 30″ Cabinet Depth Custom Insert, with 600 CFM blower and Home Connect– IN STOCK!!· HUI86553UC 36″ Cabinet Depth Custom Insert, with 600 CFM blower and Home Connect- Limited Stock· HUIFIL46UC Charcoal Filter Kit for new 24″ Custom Insert HUI34253UC and 36″ Custom Inserts HUI36253UC and HUI86553UC· HUIFILT0UC Charcoal Filter Kit for new 30″ Custom Inserts HUI30253UC and HUI80553UC |
| THERMADOR |
| · VCI3B30ZS Masterpiece Series 30″ Custom Insert, 300 CFM, Home Connect – IN STOCK!!· VCI3B36ZS Masterpiece Series 36″ Custom Insert, 300 CFM, Home Connect· VCI6B30ZS Masterpiece Series 30″ Custom Insert, 600 CFM, Home Connect· VCI6B36ZS Masterpiece Series 36″ Custom Insert, 600 CFM, Home Connect – IN STOCK!!· CHFVCI30ZS Charcoal Filter Kit for new 30″ Custom Inserts VCI3B30ZS and VCI6B30ZS· CHFVCI36ZS Charcoal Filter Kit for new 36″ Custom Inserts VCI3B36ZS and VCI6B36ZS |
Robern Lead Time Report – November 18, 2022
Nov 21, 2022 by Leave a Comment
• We are currently at a 48-business hour response time.
Please see attached for an update on Craft Series inventory.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Craft Series | Limited quantities shipping Late November; Additional quantities shipping Middle of January for existing orders | Middle of January | |
| Medicine Cabinets | Main Line – Merion –Brushed Black | Beginning of January | Beginning of January | |
| Mirrors | Profiles – 24” W – Polished Nickel | End of December | End of December | |
| Mirrors | Craft Series – Round Corner Metal in Aged Brass – 20” W x 34” H, 24” W x 44” H; Thin Frame Metal in Aged Brass or Brushed Pewter – 20” W x 30” H, 24” W x 40” H | CM2034RC87, CM2444RC87, CM2030TF87, CM2440TF87, CM2030TF69, CM2440TF69 | Up to a 20-week delay. Similar versions available now with a 2-week lead time. | TBD |
| Mirrors | Modular Mirror – 16” W x 36” H, 24” W x 36” H – Polished | First week in December | First week in December | |
| Medicine Cabinet Accessories | Uplift Tech Side Kits | USMK27D6P, USMK27D6SRP | Limited quantities available | First week in December |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Middle of November | Middle of November |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MDO102-8CS9 | Middle of November | Middle of November |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.
Hansgrohe Holiday Schedule and Closures
Nov 18, 2022 by Leave a Comment
Below is information regarding Hansgrohe closures and non-shipping days from Thanksgiving through New Year’s. We hope everyone has a safe and happy holiday season. Please let us know if you have any questions.
***Please note- To ensure sales are booked in 2022 for either rebate or tier pricing purposes we strongly recommend all orders be sent in by 12/21. With that said, we are going to continue to ship through 12/28. ***
Thanksgiving:
Customer Service and Technical Support hours 9am-5pm EST – 11/21-11/23
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 11/23
*Closed 11/24-11/25
Christmas Holiday:
*Due to limited staff in shipping, cut off for expedited shipping is 12pm EST- 12/22
*Closed 12/23-12/26
Customer Service and Technical Service phones closed – 12/27-12/30 *Limited staff in these areas will be working on administrative tasks only.
New Year’s Holiday:
*Closed 1/2
