BWA South Offices and Warehouse Hours Update
Closing at noon on
Friday, December 17, 2021
All BWA South offices and warehouses will be closing at noon on Friday, December 17, 2021 for our annual State of the Company meeting. Please adjust your purchase orders, shipments and pick-up schedules accordingly.
If you have any questions please reach out to any of our Team members.
BWA South Offices and Warehouses Hours Update
Dec 13, 2021 by Leave a Comment
Don’t Let Loyalty End When the Benefit Stops!
Dec 13, 2021 by Leave a Comment
Sales Tip #572 From The Sales Doctor
Don’t Let Loyalty End When the Benefit Stops!
This reminds me of a personal situation that I encountered many years ago. I had just bought my dream car from a salesperson that provided a textbook experience.
When I went back in with a question, I got the cold shoulder and he immediately directed me to another department.
Guess when I heard from him again? You’re correct – when my lease was up.
Customer loyalty should never end after the sale. That’s when it begins.
Colonial Bronze Discontinues Switchplates & China Black Leather
Dec 9, 2021 by Leave a Comment
Colonial Bronze has discontinued all Switchplates and the China Black Gold Leather.
Blanco Critical SKUs 12/8
Dec 8, 2021 by Leave a Comment
Reminder messages have been updated in Eclipse.
TOTO USA PB#21-02R7 Ordering Suspension Bulletin
Dec 7, 2021 by Leave a Comment
Robern Lead Time Report – December 6, 2021
Dec 7, 2021 by Leave a Comment
Robern Customer Delight Team
- We are currently at a 48 business hour response time in all of our email boxes!!!!
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | PL Portray | Shipping now | 3rd week in December | |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Bronze | End of March | 1st week in April | |
| Medicine Cabinets | Profiles | Targeting 2nd week in December | 3rd week in December | |
| Mirrors | Vitality – 48” W x 36” H Mirror (Flip) – Inset Lit, Perimeter Lit | YM4836RIFPD3P, YM4836RPFPD3P | 2nd week in December | 2nd week in December |
| Mirrors | Vitality – 36” W x 40” H Mirror – Perimeter Lit | YM3640RPFPD3 | 2nd week in December | 2nd week in December |
| Vanity & Decorative Cabinets | Matte Gray Finish | 3rd week in December | 4th week in December | |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Early December; additional shipments between now – April | End of April |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MDO102-8CS9 | Early December; additional shipments between now – April | End of April |
The below Craft Series SKUs are AVAILABLE in our inventory and SHIPPING NOW!
| Craft Series SKU | Description |
| CVCH6021068 | VANITY, CHES HILL 60, WTH OAK DR, IR BLK |
| CVCH6020369 | VANITY, CHES HILL 60, LT GRY OAK, BR PEW |
| CVBO60203 | VANITY, BODO 60, LIGHT GRAY OAK |
| CVSK6020469 | VANITY, SKAARSGARD 60, RUSTC OAK, BR PEW |
| CVCH3620369 | VANITY, CHES HILL 36, LT GRY OAK, BR PEW |
| CVCH2421068 | VANITY, CHES HILL 24, WTH OAK DR, IR BLK |
| CVCH2420369 | VANITY, CHES HILL 24, LT GRY OAK, BR PEW |
| CVSE2420169 | VANITY, SENDAI 24, NATUR GRY, BRU PEWTER |
| CVHE60204 | VANITY, HELDEN 60, RUSTIC OAK |
| CVSE6020169 | VANITY, SENDAI 60, NATUR GRY, BRU PEWTER |
| CVBE6021587 | VANITY, BERGMAN 60, M BLK OAK, AGED BRAS |
| CVBE6020169 | VANITY, BERGMAN 60, NATUR GRY, BR PEWTER |
| CVSE3620169 | VANITY, SENDAI 36, NATUR GRY, BRU PEWTER |
| CSSE208020169 | STRGE, SENDAI 2080, NATUR GRY, BR PEWTER |
| CM5636W21068 | MIRROR, 5636, WTHR OAK w/ IRON BLK INLAY |
| CM5636W20369 | MIRROR, 5636, LT GRY OAK w/ BR PEW INLAY |
| CM2440L69 | MIRROR, CONTOUR METAL 2440, BRSHD PEWTER |
| CM2440L87 | MIRROR, CONTOUR METAL 2440, AGED BRASS |
| CM2440W21068 | MIRROR, 2440, WTHR OAK w/ IRON BLK INLAY |
| CM2430W21068 | MIRROR, 2430, WTHR OAK w/ IRON BLK INLAY |
| CM2440W20369 | MIRROR, 2440, LT GRY OAK w/ BR PEW INLAY |
| CM2430W20369 | MIRROR, 2430, LT GRY OAK w/ BR PEW INLAY |
| CM2440F69 | MIRROR, THIN FRAME METAL 2440, BR PEWTER |
| CM2430F69 | MIRROR, THIN FRAME METAL 2430, BR PEWTER |
| CM2440F84 | MIRROR, THIN FRAME METAL 2440, POLISH SS |
| CM2430F84 | MIRROR, THIN FRAME METAL 2430, POLISH SS |
| CM2430R87 | MIRROR, ROUND CORNER METAL 2430, AGD BRS |
| CM2440R69 | MIRROR, ROUND CORNER METAL 2440, BR PEWT |
| CM2440R88 | MIRROR, ROUND CORNER METAL 2440, ANT BRZ |
| CM2430R88 | MIRROR, ROUND CORNER METAL 2430, ANT BRZ |
| CM2440R68 | MIRROR, ROUND CORNER METAL 2440, IRN BLK |
| CM2430R68 | MIRROR, ROUND CORNER METAL 2430, IRN BLK |
| CM2440F206 | MIRROR, THIN FRAME WOOD 2440, LT BRT OAK |
| CM2440F204 | MIRROR, THIN FRAME WOOD 2440, RUSTIC OAK |
| CM2430F203 | MIRROR, THIN FRAME WOOD 2430, LT GRY OAK |
| CM2430F204 | MIRROR, THIN FRAME WOOD 2430, RUSTIC OAK |
| CM4740T87 | MIRROR, TRIPTYCH METAL 4740, AGED BRASS |
| CM4740T69 | MIRROR, TRIPTYCH METAL 4740, BR PEWTER |
| CM2440A87 | MIRROR, ARCHED METAL 2440, AGED BRASS |
| CM2440A69 | MIRROR, ARCHED METAL 2440, BRUSHD PEWTER |
| CM2430S68 | MIRROR, SCALLOPED METAL 2430, IRON BLACK |
| CM2430S88 | MIRROR, SCALLOPED METAL 2430, ANT BRONZE |
| CM2440S68 | MIRROR, SCALLOPED METAL 2440, IRON BLACK |
| CM2440S88 | MIRROR, SCALLOPED METAL 2440, ANT BRONZE |
| CM2436H88 | MIRROR, PIVOT METAL 2436, ANTIQUE BRONZE |
The below Craft Series SKUs are shipping in limited quantities as of the below date:
| Craft Series SKU | Description | Shipping in Limited Quantities |
| CVBO36206 | VANITY, BODO 36, LIGHT BURNT OAK | End of February |
| CVBO36203 | VANITY, BODO 36, LIGHT GRAY OAK | March |
| CVSK3620469 | VANITY, SKAARSGARD 36, RUSTC OAK, BR PEW | End of February |
| CVBO60206 | VANITY, BODO 60, LIGHT BURNT OAK | TBD |
| CVCH3621068 | VANITY, CHES HILL 36, WTH OAK DR, IR BLK | End of February |
| CVHE36204 | VANITY, HELDEN 36, RUSTIC OAK | End of February |
| CVSE2421587 | VANITY, SENDAI 24, MA BLK OAK, AGED BRAS | March |
| CVSE6021587 | VANITY, SENDAI 60, MA BLK OAK, AGED BRAS | End of February |
| CVSE3621587 | VANITY, SENDAI 36, MA BLK OAK, AGED BRAS | End of February |
| CVBE3621587 | VANITY, BERGMAN 36, M BLK OAK, AGED BRAS | End of February |
| CVBE3620169 | VANITY, BERGMAN 36, NATUR GRY, BR PEWTER | End of February |
| CSSE208021587 | STRGE, SENDAI 2080, M BLK OAK, AGED BRAS | End of February |
| CSSK208020469 | STRGE, SKAARSGARD 2080, RUS OAK, BR PEWT | End of February |
| CM2440P204 | MIRROR, PILL WOOD 2440, RUSTIC OAK | TBD |
| CM2440F87 | MIRROR, THIN FRAME METAL 2440, AGED BRAS | End of February |
| CM2430F87 | MIRROR, THIN FRAME METAL 2430, AGED BRAS | TBD |
| CM2440R87 | MIRROR, ROUND CORNER METAL 2440, AGD BRS | End of February |
| CM2430R69 | MIRROR, ROUND CORNER METAL 2430, BR PEWT | End of February |
| CM2440F203 | MIRROR, THIN FRAME WOOD 2440, LT GRY OAK | March |
| CM2430F206 | MIRROR, THIN FRAME WOOD 2430, LT BRT OAK | TBD |
| CVMA368788 | CONSOLE, MACKEY 36, AGED BRASS, ANT BRNZ | June |
| CVMA366968 | CONSOLE, MACKEY 36, BRU PEWT, IRON BLACK | January |
| CVMA608788 | CONSOLE, MACKEY 60, AGED BRASS, ANT BRNZ | January |
| CVMA606968 | CONSOLE, MACKEY 60, BRU PEWT, IRON BLACK | January |
| CSMA20808788 | STORAGE, MACKEY 2080, AGD BRS, ANT BRNZ | January |
| CSMA20806968 | STORAGE, MACKEY 2080, BR PEWT, IRON BLK | January |
| CM0030C86 | MIRROR, ROUND METAL 30, BRASS | January |
| CM2436H84 | MIRROR, PIVOT METAL 2436, POLISHED SS | January |
| CM2440M8788 | MIRROR, MIX METAL 2440, AGD BRS, ANT BRZ | January |
| CM2440M6968 | MIRROR, MIX METAL 2440, BR PEWTR, IR BLK | January |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.
Claybrook Interiors- 30% Discount for Discontinued Stock Items
Dec 6, 2021 by Leave a Comment
Where did this year go?! Thank you for all you have done to support us in 2021. The best part of my job is getting to know each of you, and our team is truly grateful for the partnerships we have developed. As always, feel free to contact me if there is a way I can support you!
See below for our next container schedule, the time frame is more extended than usual due to Chinese New Year closures. Our factory will be closed for a month during January and February.
We are discounting the Ellipse Basin in Sable, Soho Basin in Studio, and the Bath Racks by 30% to remove these items from our stocking program. The basins can still be ordered through our non-stocking program once the stock has been sold. The bath racks are discontinued from our program entirely. Scroll down for a refresher on these items. Happy Selling .
Container Schedule for Non-Stocking Orders:
.
| US Dealer- Claybrook Container Schedule 2022 | ||
| Deadline for Dealer to submit Non-stocking PO | Deadline for Claybrook to receive payment | Arrival Date to Dallas |
| December 23, 2021 | December 30, 2021 | Early May |
Order Process Includes dealer signing off on Proforma Invoice and Claybrook receiving payment for non-stocking order.
The US is experiencing unprecedented delays with containers being checked in at Ports due to COVID-19.
Arrival times are only estimates, and can vary.
* Non Stocking orders require an upfront 50% non- refundable deposit to start production of the product.
Wall Hung Basins
Wall Hung Basins: Officially Launching Q1 of 2022. Product is on the water and should be arriving in January to our warehouse. Wall Hung Basins will be stocked in Dallas Texas in a curated range of color offerings. These are produced in Marbleform ©, and will come with internal overflows and matching pop-up wastes. The Basins can be ordered in any of our Marbleform © colors, including the new colors shown below. Samples of our new colors have arrived in Dallas and they will be shipped to each dealer within the next week. The new Marbleform© colors can be used on any of the Claybrook product lines.
Link to Media Library for High Res Photos:
Image: Wall Hung
Video: Wall Hung basins
Don’t forget, Follow us on Instagram @claybrookinteriors!
Discontinued Stock:
30% off
(H31326-30814P17) Ellipse Basin in Sable (Removing from Warehouse Stock)
(H30425-313Y14P21) Soho Basin in Studio (Removing from Warehouse Stock)
(J89201-301000000) or (J89201-904000000) Bath Racks in Dover White and Bamboo Natural (Discontinued)
Duravit Holiday Schedule
Dec 6, 2021 by Leave a Comment
The holidays are just around the corner! We would like to notify you of important dates and updates.
12/22 Last day of shipping for 2021
12/24 Office closed for holiday
12/27 Office closed for internal inventory
12/31 Office closed for holiday
1/3 First day of shipping for 2022
We wish all of you and your families the very best this holiday season!