American Marble would like to reach out to you with an update on our jobsite delivery policy. Due to the current circumstance of our economy and prices rising–we are raising our MINIMUM jobsite delivery fee to $250.00 immediately. This is the minimum charge based on proximity.
In addition, we’ve received customer feedback regarding manpower for unloading the product on jobsite deliveries. One AMI employee can carry a 37 x 72 panel maximum with no help. If you have a jobsite delivery with flat stock/ panel larger than 18.5 sqft–we will now offer two options: – One: Coordinate with your contractor/customer to ensure someone will be at the location to assist in unloading – Two: AMI can provide an additional staff member to assist with unloading if contractor/ customer is unavailable or incapable of assisting. If a secondary AMI employee is required, an additional cost will be charged to cover their time and labor based on jobsite location. Total minimum cost for a two person delivery team would be $300 minimum.
This is effective immediately for any new, incoming orders that are jobsite delivery. With any questions or concerns–please reach out to the office personnel here at (330)453-8437 or email orders@amitops.com
AMI JOBSITE DELIVERY UPDATE
Baldwin 5/23 Price Increase
With persistent and rising inflation in global manufacturing and transportation costs, Baldwin has been working hard to maintain service, quality, and a healthy brand while delivering the best value to your customers in the face of unprecedented business pressure. We have made inventory investments to support our expanded Quick Ship program over the last 24 months and continue our accelerated pace of new product introductions. At this time, it is necessary to implement a price increase in the Reserve product portfolios and an adjustment within Estate as outlined below. We appreciate your partnership during these challenging times.
ESTATE PRICE ADJUSTMENT
We are eliminating the 2 Tier pricing structure and are harmonizing pricing across all finishes in the portfolio. There will no longer be an upcharge for our specialty and PVD Finishes, as we will increase the price on the former Tier 1 finishes and decrease price on our former Tier 2 finishes. These changes will take effect on May 23, 2022 across all product categories.
Estate Price Adjustment Overview:
- 7% increase on former Tier 1 finishes
- 7% decrease average on Tier 2 finishes (decrease % varies by SKU
RESERVE PRICE INCREASE
In addition, we will also increase prices on the Reserve Portfolio taking effect on May 23, 2022. New list price changes apply to all product categories.
Reserve Price Increase Overview:
- 5% increase on Handlesets
- 10% increase on Levers, Knobs, MultiPoint and Deadbolts
- 8% increase on Service parts
- $10 Master Keying cost
Please see below for details and timeline regarding the upcoming changes:
- Orders placed prior to May 22, 2022 will be entered using current list prices.
- Orders placed starting May 23, 2022 will be entered using the new list prices.
- Updated Estate and Reserve PDF and hard copy price books will be available by mid-April 2022.
- An updated Excel Price List detailing the Estate and Reserve increases is now available.
We want to ultimately thank you for your partnership and appreciate your openness and help with these adjustments. If you have any additional questions on any of these updates, please contact your Baldwin Sales Representative.
EMTEK: Temporary Pause on Select Items
Good Afternoon!
Please open the attached file!
The AllertonThe Hunter KnobThe Keaton PullThe Keaton Finger PullThese items are currently unavailable to order but hopefully will be available again soon. I will let you know…..

What Will It Take to Earn Your Business?

Sales Tip #582 From The Sales Doctor
What Will It Take to Earn Your Business?
The next time that your customer begins to procrastinate and decides not to make a decision right now, don’t panic and begin discounting your original offer.
That displays desperation, hurts your credibility, and comes across as being pushy. It’s amazing what people will tell you if you just ask them.
So stop guessing and just ask them, “What will it take to earn your business?”
If nothing else, you will get a starting point and move forward from there.
Robern Lead Time Report – March 4, 2022
Robern Customer Delight Team
• We are currently between a 24-48 business hour response time.
Please see attached for an update on Craft Series inventory.
We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Uplift Tech – 36” W x 27” H – Lighted & Electric version | UC36276RP3E2N | Shipping now | 2nd week in March |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Bronze, Brushed Nickel | End of March | 1st week in April | |
| Medicine Cabinets & Mirrors | Main Line – Bryn Mawr – Satin Nickel | 2nd week in March | 2nd week in March | |
| Medicine Cabinets | Profiles – Matte Black – 48” H | TBD | TBD | |
| Medicine Cabinets | M Series Electric – 12” W | 2nd week in March | 2nd week in March | |
| Medicine Cabinet Accessory | Uplift Tech Top/Bottom Kit – 48” W | 2nd week in March | 2nd week in March | |
| Mirrors | Profiles – Matte Gold – 36” W | TBD | TBD | |
| Mirrors & Lights | Profiles – Chrome – 30” H, 30” W | Shipping now | 2nd week in March | |
| Vanities | Cartesian – 7.5” H | Shipping now | 2nd week in March | |
| Vanities | Profiles – Polished Nickel – 12” W | TBD | TBD | |
| Vanity Accessory | Glass Hair Organizer | VAHAIRORG | TBD | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Limited quantities shipping middle of March; Shipments between now – April | End of April |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MDO102-8CS9 | Limited quantities shipping middle of March; Shipments between now – April | End of April |
| Samples | 2” Square Metal Chips | Middle of March | Middle of March |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.
TOTO USA PB#22-08 Discontinuation Vernica Design
Robern Lead Times 2/25/22
We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Uplift Tech – 36” W x 27” H – Lighted & Electric version | UC36276RP3E2N | 2nd week in March | 2nd week in March |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Bronze, Brushed Nickel | End of March | 1st week in April | |
| Medicine Cabinets & Mirrors | Main Line – Bryn Mawr – Satin Nickel | 2nd week in March | 2nd week in March | |
| Medicine Cabinets | Profiles – Matte Black – 48” H | TBD | TBD | |
| Medicine Cabinets | M Series Electric – 12” W | 2nd week in March | 2nd week in March | |
| Medicine Cabinet Accessory | Uplift Tech Top/Bottom Kit – 48” W | 1st week in March | 1st week in March | |
| Mirrors | Vitality – 30” W x 30” H – Column Lit – 3,000K | YM3030RCFPD3 | 1st week in March | 1st week in March |
| Mirrors | Profiles – Matte Gold – 36” W | TBD | TBD | |
| Mirrors & Lights | Profiles – Chrome – 30” H, 30” W | 2nd week in March | 2nd week in March | |
| Vanities | Cartesian – 7.5” H | 1st week in March | 1st week in March | |
| Vanities | Profiles – Polished Nickel – 12” W | TBD | TBD | |
| Vanity Accessory | Glass Hair Organizer | VAHAIRORG | TBD | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Limited quantities shipping middle of March; Shipments between now – April | End of April |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MDO102-8CS9 | Limited quantities shipping middle of March; Shipments between now – April | End of April |
| Samples | 2” Square Metal Chips | Middle of March | Middle of March |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.
Gerber GOOD-TO-GO Brass List
Please see the attached. Gerber has made a BIG commitment to inventory on their Top Selling SKU’s. Gerber wants you to be able to sell their brass products with confidence. The attached list are the top sellers and are in stock and will remain in stock. All these items ship Freight Free and within 2 days of receiving your PO. All these items receive a .4050 multiplier as well.
The items included on this list are based on volume sales over the last twelve months. This doesn’t mean other products not listed won’t be in stock but Gerber is essentially committed to keeping these items in stock all the time.
Let me know if you have any questions and Thank You for your continued support.
