Cal Faucet Finish Update

Due to the increasing popularity of our Satin Brass (PVD) and Satin Bronze (PVD) finishes, coupled with some refinements we are making to our Satin PVD processes, we have unfortunately had to extend our estimated shipping times on our Satin PVD products.  We anticipate these delays to be temporary as we further improve the capacity of our PVD operation and work through the backlog.  For our most current lead times refer to our website’s estimated lead time page.  

We know how important timely delivery is to you and your customers, and greatly appreciate your understanding. As always, we thank you for your partnership and look forward to serving you.

Robern Promotions Reminder!!

As a reminder Robern has two Promos running now:

  1. AIO Collection Promotion!  Running now through July 31st.

Receive an additional 15% off your showroom multiplier on all AIO Medicine Cabinets and AIO Mirrors.

PO must include-C47-AIO PROMO 15% discount/Regular freight rates apply/Orders placed using this promotional code are non-returnable.

  1. VIP Sale!  Running now through July 6th or when the stock is gone.

Receive a .25 multiplier and free shipping on select vanities, mirrors, and linen cabinets. 

PO must include order reason-R34 VIP SALE PREVIEW/Orders placed using this promotional code are non-returnable

The attachment shows what items are included in the sale.  This is from April, so stock has changed-please check stock with Robern or me before ordering. 

This special multiplier is only for the stock Robern has on hand, no backorders.

A Prudent Question is One-Half of Wisdom!

Updates from Marvin Montgomery
Sales Tip #697 From The Sales Doctor
A Prudent Question is One-Half of Wisdom!

If knowledge is having the right answers, wisdom is asking the right questions.

Open-ended, thoughtful questions can provide the kind of information you didn’t even know you needed. So, the next time you need to know something, make sure you ask the right questions.

One who never asks either knows everything or knows nothing.

Delta/Brizo Cleaning

Attached, please find a helpful handout for the cleaning and care of Delta and Brizo products (Peerless too!!)  

To help you keep customers happy and pleased with their purchases, we have designed a flyer to educate customers with care and cleaning of their new products.

By following simple guidelines of care and cleaning, your customers can enjoy years of beautiful products that look like new.

It is very important to steer them towards products that do not have harsh chemicals that can destroy a finish over time………………vinegar and water is the best (and cheapest) cleaner.

Once vinegar is used, wipe with clean damp cloth and enjoy the beautiful finish!   See flyer for vinegar instructions as well as approved products that will not harm finishes.

Kraus & Delta Sink Promos

The Kraus branded sink promotion ends tomorrow,  5.31.24

From June 1st thru June 5th,   please use Kraus standard pricing (excel sheet attached)

On June 6,  Kraus will start a new Kraus branded promotion, they will be sending us a promo sheet sometime next week and I will send to all of you.  Again, that promo sheet will start on June 6th.

Delta Branded sink promo starts Saturday, June 1st.   If you are eligible to sell Delta sinks, see attached promo pricing.    This Delta Branded sink promo will run from June 1st thru August 31st.

Timberline Updated Price File 5/30/24

We have made a few changes to our pricing excel file. Please note that pricing in our printed brochures/literature is correct and is staying the same.
What we updated:

  • Fixed errors with some prices on Cullen, Linden, and Floating Shelf SKUs.
  • Updated CAD pricing as it was misaligned.
  • Added more functionality to the sheet with a new home page that lets you easily view prices in your multipliers.

You can download the file here.

Hansgrohe Stock Update 5/28

Below is a link to Hightail where various stock reports for Hansgrohe, AXOR, and ESS are uploaded.   

Click HERE for the latest stock reports.    

PLEASE NOTE: Some items may have an ETA date marked with TBD.  These will be updated as soon as possible. 

Reminder: This report is a point-in-time capture of stock and will change from the time it is sent. Additionally, some items that show as available may not be able to ship to certain areas due to regional restrictions. 

Thermador Dish Update

Section 1: Thermador Dish – Transition Planning & Pre-Order Update

As we approach launch of Thermador 2024 dish portfolio, please begin to utilize the launch pre-order that started on April 15th in place of existing skus – all skus are active & available to order in OnePortal.  

While this launch is pretty clean from a transition point of view, there are some skus that we anticipate selling out before the planned 7/19/2024 Start of Sales date.  We are turning off the ordering for those skus as they sell out, but please check your RDCs for exact stock levels. 

As of today, below is the forecasted run out status of the current lineup:

Do it Now Mentality!

Updates from Marvin Montgomery
Sales Tip #696 From The Sales Doctor
Do it Now Mentality!

What’s a “Do it Now Mentality”?

Well, instead of waiting for something to happen, you are making it happen. Not in a pushy way but recognizing that something needs to be done now and not later.

You become the person who promotes the sense of urgency and takes it across the finish line.

Stop letting people procrastinate on something that really needs to be done right now. If you let them, they will!

Baldwin Hardware – New Product info

Baldwin Hardware has several new product launches planned for later this year.  Launches will include new Baldwin Estate levers and knobs and product enhancements.

In meantime, Baldwin Estate is announcing effective immediately a small product launch of an “ADA Compliant” thumb turn.  This is a relatively small product addition for Baldwin but one that is very important Hospitality, Multi-family, Mixed use, and Commercial applications. 

Now many of our showroom customers are residential focused.  I want to share a bit of info.  In the next 25 years the 65+ age community is set to more than double.  761M world wide to 1.6B by 2050.  This requires more ADA compliant options for unique residential options as well.

The new ADA thumb turn is called the TK010.  Its solid brass and available in all 14 finishes.

The TK010 will be available for Exterior Mortise, Interior Mortise and Privacy Bolt applications only.

We’ve set up several new sku’s ready to order now.

I’ve attached a link “HERE” below.

  • Link HERE
  • Kit Includes:
    • Customer Presentation
    • SKU Detail File
    • Sell Sheet

Please let me know if you want a loose sample of the thumb turn or copies of the sell sheet.  If you have an immediate opportunity and would like to meet and discuss please let me know.

Finally, Baldwin’s product and marketing team is trying something a little new.   The marketing team has created an introduction PK video detailing the finer points, target customer and details for the launch.   Please send me an email if you would like to schedule a training on my next visit to your showroom.  The training video is 6 minutes and very quick.  Baldwin’s product team is looking to utilize these video as another means of introducing new future products.