We recently were made aware of an error that was printed in our Alfresco price book.  Unfortunately, the retail pricing structure for the Alfresco access doors and access door enclosures were reversed.

Our team has corrected the digital price book that is included below for your use.  Our Outside Sales Representatives will be traveling through their markets applying a sticker to each price book in the field to correct this mistake.  
 We apologize for any inconvenience and appreciate your continued support of the Alfresco and Artisan brands. 

We value your business and look forward to bringing you continued excellent service in 2021.

Please see the attached updated LG promo calendar.  LG’s Labor Day promo starts next week on Thursday, August 26.

I am happy to announce that our Florida office will reopen effective today for normal operations. 

On behalf of all of us at THG USA, I thank you for your trust and patience while we worked to ensure that our team can return to a safe environment for our members and community.

Now that we are returning to normal operations, if there are any unanswered requests or inquiries that remain from our closure, we encourage you to re-communicate them to us to make sure we address them appropriately. 

I am available personally via email or phone if there is something that I can do for you.

Hello –  2 important updates for Monday 8/16/21

1.       2021 PRICE INCREASE — Newport Brass, Brasstech, Ginger Price Increase takes effect today

2.       Lead Time Updates

Due to the unfortunate challenges of supply chain and shipping delays, and covid related challenges – the decision has been made to adjust lead times for setting proper expectations with order shipments.

Effective Monday, August 16, 2021 the following lead times will take effect:

• Newport Brass  ReadyShip: 4 weeks
• Newport Brass  Non-ReadyShip: 8 weeks
• Ginger:  3 weeks

Please note that rough valves still remain at 1 day.  
However, unanticipated factors may result in some occasional shipping delays.

There’s going to be a $300 OFF on all 30″ and 36″ Miele Ranges promotion, beginning on August 30th.

Details:

• Purchase applicable Miele ranges between August 30th – November 7th, 2021
• Receive delivery by January 31st, 2022
• Complete your rebate claim online right after
  • www.mieleusa.com/promotions
• Cannot be combined with any other offers
  • Keep in mind if you use the consumer promo ($1000 off for range, fridge or oven + one appliance over $1499) to get them more off when they purchase two Miele pieces

The Waterworks Distribution Center will be closing at 3:00PM ET on Tuesday, August 10^th.   

The cutoff time for overnight and expedited delivery will be at 11:30AM ET on Tuesday, August 10^th.  

The Waterworks Distribution Center will resume normal business hours on Wednesday, August 11^th.  

Please reach out to your Regional contacts with any issues that may require escalation.