BLANCO – Phone Lines

Good morning we received this notice from Blanco this morning.  Hopefully this helps with getting through to them.

Here is some information that I found to be helpful for those of you and your customers whom have experienced issues with the phone system, and for direction moving forward. 

  • Please be sure to use the prompt for Customer Service which is option 5, and NOT option 4 which is for PO & Stock checks as that seems to be forwarding directly to voicemail and not an option to speak to our customer service team
  • Also, you should be using the 800 number for Blanco America that is on our web-site and product catalog which is 1-800-451-5782, and not the Blanco Canada Line as some of you may have been directed to use in the past

AMI Update

AMI wants to inform our customers that due to the inclement snow conditions over the Sunday and Monday time span, our office was closed Monday 1/17/22. We apologize for any inconvenience this may have caused.

In addition, it appears our emails were down over the weekend. This meaning–if you sent us any orders or emails between Friday-Monday, we recommend confirming we received it. The emails are up and running now. It will take the first half of the morning for us to catch up on order acknowledgments so please be patient with us. Please reach out within the next couple days to confirm we received your email/order/quote. 

For any questions or concerns, please feel free to email our orders@amitops.com  or call in at (330)453-8437. 

SubZero New Designer Series

Trevarrow Inc. Q1 Current Programs

ub Zero: (Extended)

Started January 1, 2021 thorugh March 31,  2022

  • Complete Kitchen Package – Bonus Spiff Program – Earn up to $250 Bonus Spiff
  • Complete Kitchen Package includes the following units – A Full Size Refrigerator, Any Range Or Wall Oven, Cooktop/Rangetop, Ventilation, and Dishwasher
  • All units must be invoiced on a single invoice and submitted during the same claim entry session
  • Price Increase 5% – order by February 3rd to receive current pricing

Wolf: (Extended)

Grand Kitchen Event Extended through December 31st 2022

  • Purchase a qualifying Sub Zero and Wolf Appliance Package – Any size Range, Any one Full Size Refrigerator, and Any size wall oven with any size rangetop or 24” / 30” / 36” cooktop (speed ovens do not qualify) and (two 15” module cooktops qualify as one cooktop)
  • Select your reward – Three additional years of protection for extra peace of mind Or $1000 Rebate
  • Price Increase 5% – order by February 3rd to receive current pricing

BEST:  6% plus higher price increase order by February 3rd.

SAVE THE DATE SPECIAL EVENT BELOW  -_ INVITATION TO FOLLOW

  • What: BEST ALL STAR TRAINING Presented by Broan
  • Where: Trevarrow Inc. Showroom 12610 CORPORATE Drive – Cleveland, OH 44130
  • When: Wednesday April 6, 2022 – 8:00AM to 11:00AM – Hot Breakfast will be Served
  • RSVP: Gayle (216) 362-9200

Forno de Pizza: Summer Display Program

Effective Date: January 1, 2022 through April 30, 2022

Forno de Pizza Event March 9th

Get Fired Up This Summer with a New Forno de Pizza Display

  • Receive a Display  Discount of 40% on a Complete Oven
  • Receive a Display  Discount of  20% on Accessories & 6 Months Terms
  • Forno El Series (Portable Cart)
  • Villa Series (Built-In)
  • Di Napoli Series (Built-In)
  • Select your style (Portable Cart, Countertop Built-In, or Custom Built-In)
  • Select your Tile Color (Ocean Blue, Pool Blue, Black Onyx, Copper, Retro, Simply Red or Custom Color)
  • Select your Fuel Source (Natural or LP)

Scotsman:

Effective Date: January 1, 2022 through March 31, 2022

The Legacy and Brilliance Gourmet Cuber – Clear Ice Models

PURCHASE A Gourmet Cuber – Clear Ice Model to Refresh & Renew your current Live Display & Receive 35% Display Discount

  • Legacy Cuber – DCE33 (30lb Ice Production Capacity in 24hrs. / 8 cubes at a time / Knob Controls/ Pump or Gravity Drain / Can accommodate a custom panel with factory handle or Khand
  • Brilliance Cuber – SCC30 (30lb Ice Production Capacity in 24 hrs. /Toggle Controls / Pump or Gravity Drain / Can accommodate a custom panel with flush installation
  • Brilliance Cuber – SCC50 (50lb Ice Production Capacity in 24 hrs. / Electronic Controls / Interior Light / Patented Auto Purge System / Indoor or Outdoor Model available with stanless door /Pump or Gravity Drain / Can accommodate a custom panel with flush installation

ThermaSol Experience Video

Please take a couple minutes to check out this new video from ThermaSol.

I am thrilled to present a video that was months in the making – it’s an inspirational presentation which guides you through all of the elements of our Total Wellness Package. We wanted to beautifully illustrate all the functionality of our systems…from the grand (HydroVive & ThermaTouch Control), to the aspects most homeowners don’t see (the Smart Digital Shower Valve and PRO Series Steam Generator.)

Link: https://www.youtube.com/watch?v=wFxXDVko8W4&t=22s

TOTO USA Lead Time Guide Update

Your Outlook Will Impact Your Income!

Updates from Marvin Montgomery
Sales Tip #575 From The Sales Doctor
Your Outlook Will Impact Your Income! 
This tip may sound familiar to some of you because I have always said, “Your Outlook Will Impact Your Outcome.”

Hopefully, all of you have a positive outlook going into 2022.

If you truly believe that this will be a fruitful year, it will. However, if you have a negative outlook for 2022, it will definitely have a negative impact on your income.

Your outlook, positive or negative, will definitely impact your income for 2022.

What you see is what you will get!

Miele Territory Manager Transition

I wanted to reach out and let you all know that I will not longer be your Miele rep moving forward.  This is definitely bittersweet for me as it has been truly amazing working with all of you.  I’m going to be moving to Nashville and taking over national accounts in the southeast market.  And I honestly have to say I wouldn’t have gotten this promotion without all the support you’ve shown me over the last three years.  Alex Weems will also be transitioning off your account as he got promoted to a new role as well.

That being said I’d like to introduce you to your new Miele sales managers, Chris Severs and Kerry Smith.  Kerry will be taking over the day-to-day, he’s familiar with your account and excited for the opportunity.  Kerry has been with Miele for two years now and done a great job supporting his accounts.  Chris Severs will be your district manager, a new position for Miele, that will now allow for additional support.  Chris has been with Miele for thirteen years and has a vast knowledge, especially on the vacs side.  Kerry and Chris will both be great resources in continuing to support and grow Edelman.  Kerry will be visiting Edelman in both Bedford and Westlake in the very near future.  Below is Kerry’s and Chris’ contact info.

Kerry Smith, kerry.smith@miele.com, 513.460.4865

Chris Severs, csevers@miele.com, 224.343.9497

Thank you all again!


Cheers,

Matt Olson

Americh Update

We want to confirm that the lead times from November are holding with one exception.  Individual acrylic freestanding tubs are taking 1 week longer out of our CA facility. 

Lead times –                                                            

o        Individual Soaker tubs/Shower Bases              4-5 Weeks        

o        System tubs – Whirlpool, Air tubs, Serenity     5-6 Weeks        

o        Individual ROC tubs Individual soaker tubs     5 Weeks   

o        Individual Acrylic freestanding tubs                  7-9 Weeks NC    8-10 Weeks CA

o        Individual Gelcoat freestanding                         8-10 Weeks 

o        Stock orders and Projects                                    Will be quoted on a case by case basis 

Pricing is also holding.  We are continuing with the October 2021 price book.  We’ve continued to receive price increases but the pace seems (seems) to have slowed.  We will do what we can to hold on to current pricing as long as we can.

Crosswater: Ressa Spa Toilet

REFRESHING AND REJUVENATING
Ressa Spa Toilet heralds a new level of personalized comfort
No longer an extravagant luxury, the Ressa™ Spa Toilet™ is the new standard for a refreshing and hygienic bathroom experience.

With elegant Scandinavian design and efficient performance, Ressa by Crosswater offers an unmatched balance of features, aesthetics, and surprising affordability.

EXPLORE RESSA