Alert… September 1, 2022 we have launched new consumer rebates. See our website for details. True-Residential.com/promotions
Great stock on Ice and great leadtimes over all.
Only 12 weeks on painted!!!!
Everything under 12 week most 6-8 weeks. Business booming. Just shifted commercial workforce into residential.
5% builder program and new rebates that started Sept 1 will fuel growth long into 23 for us.
New D Ice is booming. Check out the feature upgrades.
TRUE. lead times, rebates and great stock on ice!!!
TOTO USA Lead Time Guide Update (LB#22-17)
TOTO USA – Revised Touchless Faucet Transition Bulletin (PB#21-15 R3)

Sales Tip #609 From The Sales Doctor
Conquering Your Bad Habits
It’s said that it takes 21 days to form a habit, however, all of us have acquired some bad habits in our personal and professional lives.
So how do you break a bad habit?
Below are seven guidelines that will help conquer your bad habits.
1. Be Honest with Yourself.
2. Figure Out the “Why.”
3. Set Goals and Create a Plan.
4. Write Those Goals Down.
5. Tell a Friend About Your Goals.
6. Give Yourself Some Time.
7. Don’t Give Up on Yourself.
Zehpyr – Range Hoods Now Featuring NEW LumiLight LED Lighting
| Range Hoods Featuring New LumiLight LED Lighting |
| We are excited to announce that zephyronline.com is now updated with product information on the latest range hood models that feature the new LumiLight LED lighting.To Learn More Click HERE » |

Robern Lead Time Report – September 1, 2022
• We are currently at a 24-business hour response time!
Please see attached for an update on Craft Series inventory.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Profiles – 48” H Polished Nickel | End of October | 1st week of November | |
| Medicine Cabinets | Profiles – 24” W x 48” H | Middle of September | Middle of September | |
| Medicine Cabinets | M Series 20” W x 30” H and 24” W x 30” H,Arch + Bevel | 1st week of September | 1st week of September | |
| Medicine Cabinets, Vanities, Accessories | M Series 70” H, Cartesian – White (finish -21) | Mid-September | End of September | |
| Vanities | Profiles – White (finish -21) | Mid-September | End of September | |
| Vanities | Cartesian – Reeded White (finish -60), 30” W x 15” H | 2nd week of September | 2nd week of September | |
| Vanity Accessory | Glass Hair Organizer | VAHAIRORG | TBD | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | Shipping units the 4th week in September – orders submitted through 8/25. Additional units tentatively shipping the middle of October. | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MCO102-8CS8 | Shipping units the 4th week in September – all open orders. | TBD |
| Vanity Tops | Glass Sink – 31” W x 19” D, 8” Widespread | TC31UCN21-8 | TBD | TBD |
| Accessory | Push to Open KIT – M Series, PL Portray | MPUSHKIT, P2PUSHKIT | Middle of September | Middle of September |
| Accessory | Mag Mirror – Wall Mount, Lit – Chrome | 5M0008WLUT76 | 2nd week of September | 2nd week of September |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4-week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2-week lead time. To review standard lead times, visit here.
BLUESTAR NEW PROMO STARTING TODAY
The BlueStar Buy More, Save More Promotion is Officially Launching Today!
The promo will run from Sept. 2 through Dec. 30 and will be a consumer online redemption program through our website.
Buy TWO BlueStar Appliances, get $750 Buy THREE and get $1000
Keep in mind that we do need cooktops/rangetops and ovens to be paired and considered one piece.
We are requiring that all claims be submitted by customers by May 31, 2023.
This will be located on the promotions section of our website starting today and will replace the Free Color promo that is there now:
Attached is a copy of the flyer that you can share with your customers and please get out on the displays in your stores at your convenience.
This offer can not be combined with any other offering that may be available.
Thank You for your support and efforts pushing this promo with your customers. I truly appreciate all everyone’s efforts.
Have a wonderful holiday weekend and please reach out to me with anything you may need at all.
NEW DUAL FUEL RANGE IS NOW AVAILABLE
NEW DUAL FUEL RANGE VIDEO:
https://www.dropbox.com/s/gkjvokf3en1w0ms/BlueStar_KBIS%202021_Dual%20Fuel.mp4?dl=0
BlueStar Dual Fuel Range is Finally Ready to be Released (Details Attached Thank You) Orders can be taken right now shipping to start into the Winter months
Dual Fuel Range Video: https://www.dropbox.com/s/gkjvokf3en1w0ms/BlueStar_KBIS%202021_Dual%20Fuel.mp4?dl=0
Please check out the video when you have a moment.
Thank you for your patience and continued interest.
Initially we have 36in and 48in ranges available in DF.
All our custom trim and paint options are available.
The X8 burner is our new sealed burner system that is incredible. Up to 25,000 BTUs on the burner plus each can get down to a nice controlled simmer. Eight star points with 152 ports to have outstanding and efficient heat distribution.
Porcelain sealed top.
Intuitive 7in Touchscreen tilt controller with 8 modes of cooking but also has ease of use with our quick start process just a few clicks and your ready heating up. True Convection, Proof, Convection Bake, Broil, Roast ect.
The clean is a continuous system that works well. We have never believed in a full locking self-clean system as that can have long term service concerns. Our cleaning system will work well and we believe is better for the life of the range.
The oven is electric with supreme quality temperature accuracy amazing for baking. Extremely wide and deep like our other units. Full size catering trays can fit.
Our Demand for this Product has been incredible and now we have it available for orders. All customer orders will ship before Display units. That said, we recommend if you would like one for display to place those orders now as it will be on a first come first service basis.
Please pass this on to your customers, builders, and designers. As you have questions please reach out and we can learn together.
If you want your cost excel information, please let me know.
Have a great rest of your week and thank you so much for supporting me and our BlueStar brand.
Fairmont Sale items!
Please find in the attachment an updated “Fairmont Sale” Sheet- Items listed on this sheet are mostly clearance and phase out items priced at a reduced net cost.
Prices have been cut on several items!
Inventory changes hourly. It is always good to check stock before ordering.
Great News! Newport Brass Reduces Lead Times
NEWPORT BRASS – GINGER – BRASSTECH
Lead Time Update – SEPTEMBER 1st, 2022
We are pleased to announce that we are reducing lead times by 2 weeks for the Newport Brass brand and 1 week for the Ginger brand. Effective 9/1/2022 estimated lead times are as follows:
- Newport Brass Valves – 1 Day
- Newport Brass ReadyShip – 2 weeks (was 4 weeks)
- Newport Brass Non-Readyship – 6 weeks (was 8 weeks)
- Ginger – 2 weeks (was 3 weeks)