Attached is an update on current production lead times. We’ve experienced record growth over the past few months, and while we’re incredibly thankful for your continued support, this has put added pressure on production across all categories.
In order to maintain the level of quality you expect from us, we want to be upfront about where things stand and share a few tips to help streamline your orders. Please take a moment to review the attached and feel free to share with your team.
As always, planning ahead and setting clear expectations with your clients goes a long way. If you have any questions about a specific order, you can reach out to our team at orderstatus@classic-brass.com, and don’t forget, estimated ship dates are always listed on your order acknowledgment.
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