Edelman

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See link above for Newport Brass newsletter, which includes:

• new products
• digital price books
• June 1 Valve Promo information
• updated photos

Following our earlier communication, our Simi Valley warehouse remains closed and will be closed until further notice due to the ongoing fire evacuation in the area. The safety of our employees continues to be our top priority, and all team members remain safe.

Our Customer Service team is available to support you with orders and inquiries; however, we are still unable to ship orders from this location at this time. We understand the impact this may have on your business and appreciate your continued patience and understanding. We can ship any urgent orders from our Travelers Rest location.

Since we launched the 760 and 780 series, designers have been specifying and showrooms are selling to a top 10 rate. But here’s what we’ve heard on the floor:

“Where are the cabinet knobs?”

Introducing the 767, 768, and 769 for the 760 series, and the 787, 788, and 789 for the 780 series.

The team designed these coordinating cabinet knobs so you can offer designers one complete coordinated hardware package, including cabinet knobs to cabinet pulls, appliance pulls and shower door pulls.

When a designer asks “What knobs do you recommend?” you have the best, simple answer.  

This is an ArrowGram regarding a Wolf Outdoor Grill Discontinuation Update is attached for your reference and to share accordingly with your sales team.

1. Wolf Outdoor Grill Discontinuation Update
   1. All Outdoor Grill models are discontinued; existing orders will be fulfilled; no new orders will be accepted except for the limited availability – while supplies last on the OG54 model.
   2. Outdoor Storage Accessories are discontinued; a select few have ended effective immediately. Others have limited availability and are a first-come, first-served basis.

Please see the important note from Melinda Ness below.

As we continue moving through our ERP transition, I wanted to take a moment to provide an update and address some of the concerns many of you have understandably raised regarding processing times, lead times, and our upcoming price increase.

First and foremost, thank you for your patience, partnership, and continued support throughout this transition. While the migration has presented challenges, we are making meaningful progress every single day. The teams across Customer Service, Operations, Logistics, and IT are working tirelessly to improve workflows, increase efficiencies, and stabilize processes as quickly as possible.

A few important updates:

Order Processing

• New POs entered directly into the new ERP system are processing significantly faster and moving through the warehouse more efficiently than migrated legacy orders. Migrated orders continue to require additional manual review and intervention, and they are being monitored daily by the CSS team to ensure they continue to progress toward shipment.
• As the teams become more experienced and efficient within the new system, we are now seeing standard PO turnaround times improve to approximately 24-48 hours.
• If you have an urgent order requirement, please include “EXPEDITED” in the subject line of your PO submission so the team can identify and prioritize it appropriately.

Lead Times & Factory Capacity
We are encouraged to report that our factories have made significant strides in increasing production capacity, and we are beginning to see stronger inbound receipts arriving at our warehouse. While we are still actively working through backorders, the trajectory is improving, and inventory flow is becoming more consistent. Our teams continue to review open orders daily and are working diligently to fulfill delayed orders as quickly as possible.

Upcoming Price Increase
As previously communicated, our upcoming price increase is tariff-driven and intentionally conservative.

We strongly encourage all partners to review current project pipelines and place orders as early as possible — particularly for:

• Special finishes
• Custom items
• Projects requiring installation in 2026

Early order placement gives us the best opportunity to secure production timing, identify any potential risks proactively, and help ensure successful delivery timelines for both you and your clients.

European Summer Factory Closures

Lastly, we want to remind everyone about the annual European factory closures in August.

Final shipments will leave Europe during the last week of July, with factories reopening and resuming shipments in September. If you currently have projects that could be impacted by these closures, please reach out to us now so we can review timelines proactively and determine whether any action is needed in advance.

We recognize that this transition period has required flexibility and patience from your teams and your clients alike, and we genuinely appreciate your continued partnership as we work through it together. While there is still work ahead, we are seeing measurable progress week over week and remain fully committed to improving the experience for both you and your customers.