Toto Lead Times 9/13/21
Jason Price File 9/1/2021
IMPORTANT**** Please make sure this is distributed to sales team.
ONE TWO FREE SUBSTITUTIONS
End: 12/31/2021
PROGRAM DESCRIPTION
To address Thermador product gaps for ADA projects and Make-Up Air applications, the following Bosch brand models are pre-approved as substitutions.
24” (only) ADA Dishwashers SGE53B52UC** |
| SGE53B55UC** |
| SGE53B56UC** |
| SGE53X52UC* |
| SGE53X55UC* |
| SGE53X56UC* |
SGE53B52UC**
| SGE68X55UC* |
| SGE78B55UC** |
| SGV68U53UC* |
| SGV78B53UC** |
| SGX68U55UC* |
| SGX78B55UC** |
* Phasing Out Q2, 2021
** Phasing in Q2, 2021
| Ventilation For Make-Up Air applications & 300 cfm ventilation Requirements DUH30152UC |
| DUH36152UC |
| HCP30E51UC |
| HCP30E52UC |
| HCP34E51UCHCP34E52UC |
| HCP36E51UC |
| HCP36E52UC |
| HUI50351UC |
| HUI56551UC |
FRANKE Granite – Good info!
We continually receive news that one of our main competitors is back ordered on most of their top selling granite sinks till late December/January.
FRANKE has granite sink stock and containers coming in weekly. Our stock levels are good!
Take-aways regarding Franke Granite Sink program:
- Stock Levels are good.
- Franke has Matte Black Granite in-stock (Blanco’s Coal Black not available until January)
- Franke is the only granite sink manufacturer that includes Sanitize – see benefits of Sanitize below.
- New Maris family of sinks, listed below, are in stock ready to ship. Offered in drop-ins, undermount super single and a 12” deep utility.
- Orders over $1500 ships free of charge. Under $1500 is $25 flat shipping rate, except fireclay sinks. Two fireclay sinks ship for $150.
- Franke has a nice spiff program.
- Franke is not sold in big box retail stores, Franke has gotten out of this business. Focusing on wholesale and showrooms customers only.
- Franke has a strong internet policy. It is Unilateral Price Program which protects your margins.
Blanco Critical Item List
Not great news but want to be sure you are aware of these Blanco products that are on very extended lead times. Blanco wanted to share this list so that you can be aware and not be surprised.
We had a virtual meeting last week with Blanco and they are doing things to improve delivery. They have been working on an addition at the Toronto plant and adding more molds to increase production. They have also added more production ion Germany dedicated to the USA. The unfortunate part is they feel we won’t see this improvement until probably November as it takes time to make these changes and get the product here but they do feel it will get better. We just need to get through the next 60 days.
September Fairmont Updates-Phase out inventory and New Product Bundle
Please find in the attachments:
1. Updated Fairmont Phase Out Inventory list – no special discount-just an inventory list
2. Updated Fairmont Sale List- items listed on this sheet are mostly clearance items that are at a special net pricing.
3. New Product Bundle, Fairmont packaged together a vanity, top, sink and mirror (when available) at one low net price. There are no substitutions and stock is limited. Please see the flyer for all the details.
These inventory lists change daily. Always good to check stock before ordering.
Keuco Partner News
Lights are seamlessly adjustable in brightness and light color, ranging from bright daylight-white to a dimmed warm-white. While the main controls are located inside the cabinet, a small on/off switch is located on the outside for easy access. The interior features dark gray smoked glass shelves, a rear white glass wall, and pivoting double-sided mirrored doors, featuring back polished hinges with adjustable soft-close technology. Optional USB chargers, sockets, as well as a removable cosmetic mirror and magnetic strip are available as practical add-ons.
What is Your Face Saying?

Sales Tip #559 From The Sales Doctor
What is Your Face Saying?
Does anyone remember the group Earth, Wind & Fire? They are still one of my favorite groups.
I recently heard one of their hit songs, “On Your Face.” The lyrics reminded me that the way we feel is reflected on our faces.
“Ain’t it funny that the way you feel, shows on your face?
And no matter how you try to hide, it’ll state your case
Now a frown will bring your spirits down to the ground
And never let you see, the good things all around”
What is your face saying?
JULIEN: SmartStation New Revel OPTION

Along with the new accessories, Julien now also offers the new Reveal option on our SmartStation sinks that allows the accessory to be flush with the countertop. Please refer to page 40 in your price book, – here you can pick from three SmartStation sinks with the 3/4” reveal at the back and front of the sink.
Please choose the 16” accessories for the bottom ledge and 17”accessories for the upper sink ledge. (Page 98)
If you want to choose a SmartStation sink that is not in the Reveal section on page 40, please go to pg 35 and choose the sink you would like, add $200 (for reveal option) to the list price and add REV to the article # (for example 005510-REV). Then choose the accessories you want to add (pg 98), making sure you pick 16” for the lower ledge and 17” for the upper.
Robern Lead Time Report 9/2
Robern Customer Delight Team
- We are currently at a 72 business hour response time in all email boxes. We are experiencing increased volumes and will be back on track in September. You will experience delays versus our normal response time. Please do not email again to follow-up.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Uplift Tech – Electric, Electric+ | Shipping now | End of September | |
| Medicine Cabinets & Mirrors | Main Line – Bryn Mawr – Brushed Black | 4th week in September | 4th week in September | |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Black | 2nd week in September | 3rd week in September | |
| Medicine Cabinets | M Series – Arch – 24” W x 40” H | 1st week in September | 2nd week in September | |
| Medicine Cabinets | M Series – Non-Electric – 12” W | 1st week in September | 2nd week in September | |
| Mirrors | Vitality – 48” W x 36” H Mirror (Flip) – Inset Lit | YM4836RIFPD3P | Middle of September | End of September |
| Mirrors | Vitality – 30” W x 40” H Mirror – Perimeter Lit | YM3040RPFPD3 | Shipped orders with planned shipment dates through the end of August.Start shipping – 3rd week in September. | 4th week in September |
| Mirrors | Sculpt – 31” W x 41” H (Slim) and 33” W x 43” H (Chamfer) Mirrors | Shipped orders with planned shipment dates through the end of August.Start shipping – 3rd week in September. | 4th week in September |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.