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Julien Holiday Schedule & Contact List

Dec 18, 2023 by Leave a Comment

Another year is coming to an end, and we’d like to thank you for your trust and support over the past year!

Please be advised that our offices will be closed from December 25 through January 3. Our Customer Service Team will return on January 4th. Shipments will resume on January 9th.

It’s important to us that our teams can enjoy the holidays with family and friends and replenish their energy before the New Year. A new year that looks very promising. Stay tuned!

Wishing you all the best.

Contact List
Over the past few months, we have made changes to our sales,marketing and customer experience teams to improve your overall experience.
Generic Addresses
With the implementation of a new CRM software in customer service, please use the following email addresses:
Quotation requests: quotes-outdoor@julien.ca Defective products (return or exchange): returns-outdoor@julien.caOrders: orders-outdoor@julien.caQuestions on products, inventory, lead times, order tracking: service-outdoor@julien.ca General questions: info@julien.ca
This will help us have the right resource to answer your request the quickest possible.
Download full contact list
Filed Under: Vendors

Don’t Judge a Book By its Cover

Dec 18, 2023 by Leave a Comment
Updates from Marvin Montgomery
Sales Tip #671 From The Sales Doctor
Don’t Judge a Book by its Cover
George Eliot said this in 1860, and it still applies today!

Let’s stop pre-judging our customers and start doing a thorough analysis first. The smallest bit of self doubt will prevent you from making the sale.

If you’re going to assume anything, assume they are going to buy!

Remember: never make an external indictment without doing an internal investigation.
Filed Under: Vendors

Toto Portal

Dec 15, 2023 by Leave a Comment

https://totoe2w.totousa.com/

User ID – devin@edelmanplumbing.com

Password- Richmond123!

TOTO-Sales-Training-Sales-Distributors-Rev-110322Download

Filed Under: Vendors

Myson Price List effective January 15, 2024

Dec 14, 2023 by Leave a Comment

Please find attached the Myson price list that will become effective January 15, 2024.

We wish to highlight below what can also be found on the Notes tab of the attached spreadsheet:

(1)        All prices and information presented here are subject to change without notice.

(2)        ‘Stock Items’ are typically availabel from Myson stock, however this is not a guarantee of availability. ‘Special Order Items’ may be available from stock – please check with Myson for current inventory.

(3)        An upfront payment of 50% may be required for any Special Order Item. Special Order Items are generally not returnable. Please consult Myson before requesting a return of any Special Order Item.

(4)        The purchaser and receiver of Myson products shipped (consignee) is responsible for documenting any loss or damages that might result from the carriage and delivery of freight. Do not receive damaged goods.

(5)        Accounts with past due balances (reviewed weekly) are subject to have any new orders held until account balances are brought current, without exception.  Finance charges will be assessed.

Myson wishes you and your families a safe and happy holiday season!

PLEASE NOTE:  Last Myson shipping day of 2023 is December 15, 2023.  Office/Warehouse CLOSED for year end inventory and Holidays Dec 18-Jan 1.  See you January 2, 2024!

Myson-List-Price_Effective-January-15-2024_Distribution-CopyDownload

Filed Under: Pricing, Vendors

Sioux Chief New Product

Dec 13, 2023 by Leave a Comment

Sioux Chief is proud to introduce an exciting new accessory for our SquareMax™ PVC square floor sink – an adjustable replacement frame and grate is now available! This unique innovation is designed exclusively for our SquareMax™ floor sinks and is now in-stock and ready to ship.
The adjustable frame/grate allows contractors to adjust height and correct for a level grate quickly and easily. It’s perfect for repair applications, or for remodels where tile or other flooring is being added. To install, simply remove the existing PVC grate and replace with the adjustable frame. Install and adjust the levelling screws on the underside of the frame for a level finish and install the grate. Models with full or open-half PVC grates are available.
Each bagged replacement frame/grate kit includes an adjustable PVC frame, stainless steel adjustment screws, and PVC full or open-half grate.

The new product brochure is available below. Items are listed on the current Price Index. They can also be found in the Catalog, and on our website.
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ThermaSol Return Policy

Dec 12, 2023 by Leave a Comment
ThermaSol-Return-Policy09.2023Download
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Americh Update

Dec 12, 2023 by Leave a Comment

The following is an update from Kim Frechette, National Sales Manager for Americh:

Holiday factory schedule             The Americh factories will be closed from December 25th through January 1st.  We’ll be back at it for 2024 on January 2nd.

Price book 01/01/2024                The price books are currently at the printer.  We will have copies to you as soon as we can.  The effective date is still January 1, 2024.  Attached is the new Excel spreadsheet.

Catalog 2024                                  The new catalog has been sent to the printer as well.  The new books will likely be sent in a separate shipment after the price books. 

Web site update                           The new web site is also almost complete.  We are aiming at launching it January 1 but as we are changing the format of the site overall, the devil is in the details. It is coming along well and we still anticipate an on time launch. 

Lead times                                      Individual Soaker / Shower Bases                                          2-3 weeks

System tubs – Whirlpool, Air System, Serenity                   3-4 weeks

Individual ROC tub                                                                    2-3 weeks

                                                          Individual 2 pc Acrylic Freestanding Tubs                             2-3 weeks  (Abigayle, Bliss, Brandon, Sorrel)

Individual seamless Acrylic Freestanding Tubs                    6-8 weeks

Individual Gelcoat Freestanding                                             6-8 weeks

Stock orders and Projects                   Will be quoted on a case-by-case basis

2023-Competitor-Price-Comparison-12-1-2023Download

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Barclay’s Holiday Hours

Dec 12, 2023 by Leave a Comment
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LG Promo Calendar

Dec 11, 2023 by Leave a Comment
LGAPL-Promo-Calendar-ELITE-11.30.23Download
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ISE Pro Series Exchange Form- NEW

Dec 8, 2023 by Leave a Comment
scan-1Download
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