IMPORTANT: LG Appl/USA Today Publication //Class Action

To all,

FYI

Please note the attached from LG

  • ·        Recourse is between “select” consumers & LG, not Almo & not our dealers.
  • ·        I just want you to  understand the situation & just in case a consumer reaches out to you.

o   The attached advises the consumer how to make a claim direct w/LG and what # to call at LG related to the extended warranty element.

ClarkvLG_USA Today Notice_v2

Denny Holtzapple

Territory Account Manager

Phone: 267 566 0600

Fax: 267 350 4354

email: dholtzapple@almo.com

Service Policy Change: “Leaking” RODA Units – IMPORTANT!

Please read the following as it relates to an important change in service calls for leakage on RODA units.

The Facts on Leakage

A fact with all RODA enclosures is they are precisely manufactured and designed with engineered gaps between the door and any stationary panels/walls to allow for proper operation. Because of this necessary clearance, RODA enclosures cannot be warranted against water leaking/escaping, however Basco does provide gaskets with all RODA enclosures to help minimize leakage.

Vinyls and Leakage Service Changes

As of February 1, 2015, Basco will no longer service at no charge Roda units that are leaking between those engineered gaps. The provided vinyl can be applied at time of installation for no additional charge.

  • If the consumer declines installation of these vinyls, they will be left behind for installation at a later time if so desired.
  • Please note return trips to install vinyl after the installation has been completed will be billed at the standard service call rate. If the homeowner prefers to work with Basco directly at this phase, they may call in using a credit card for this service fee.

As always, thank you for your continued support and service!

J.R. Grau
Basco Installation Services

Swan Product Discontinuation Announcement

Dear Valued Swan Customer,

The Swan Corporation has been a manufacturer of low cost utility tubs and nail-up bathtub wall surrounds for many years and has taken pride in its ability to provide you not only with these lower cost products but also a diverse selection of Swanstone and Swan Veritek products. However, due to the highly competitive nature of these “commodity” products and our desire to put more resources behind products that we believe add more value to our offering, we have made a strategic decision to exit the utility tub and nail-up bath alcove business. We will be discontinuing the following products effective immediately:

  • Bath Alcove (BA-3060) products will be discontinued effective immediately. Shower Alcoves will continue to be available:
    • Effective immediately, we will no longer be accepting orders for BA3060 Bath Alcove products.
    • All existing backorders for BA3060 alcoves will be filled unless customer chooses to cancel these products off of existing orders. To cancel please send written product cancellation request to swanezpo@swanstone.com or fax to 1-800-342-7926 referencing purchase order number.
  • The following utility sink and shower cabinet products will be discontinued immediately, and we will no longer be accepting orders for these products. (Click here to view the list of all discontinued products by model and part number).
    • LAUNDRY TUBS/LEGS/WALL MOUNT BRACKETS
    • LAUNDRY TUB ACCESSORIES
    • MOP SERVICE SINKS
    • MOP SERVICE SINK ACCESSORIES
    • SHOWER CABINETS
    • SHOWER CABINET ACCESSORIES
  •  All existing backorders for products referenced above will be filled unless customer chooses to cancel these products off of existing orders. To cancel please send written product cancellation request to swanezpo@swanstone.com or fax to 1-800-342-7926 referencing purchase order number.

We understand that the discontinuation of the products above may create some short term challenges for you and we will work closely with you and our local Swan representatives to assist you in any way that we can. Please contact your local Swan representative or Swan Customer Service if you have any questions. Thank you for your continued support of The Swan Corporation.

Sincerely,

Gerard Kuester
Vice President of Sales
The Swan Corporation

Download the official letter here

Stone Forest product delays and port congestion

Good Afternoon Stone Forest Dealers,

     Stone Forest sources stone blocks from all over the world and much of this material is shipped into the west coast, where port laborers (who happen to be the highest paid blue collar workers on planet earth) have initiated a slow down in order to add pressure to pending contract negotiations.  This slow down is causing major havoc with the shipping lanes and lead times.
     Container ships are now ‘drifting’ to the US instead of steaming, so shipping times are drawn out.  Once they arrive at port, they are anchored out in the bay awaiting a dock to unload.  When the containers are finally unloaded, they join the thousands of other containers on the docks that are stacking up until appointments can be made for pick up.  These appointments can take weeks if the container is on the bottom of the 10th row back under 16 other containers.
     What once was a 3-4 week process from raising anchor to receiving material is now taking 7-9 weeks.  These times do not include the sourcing of materials or the time to sculpt and finish our stone products.
     This added time in material transport is affecting the normal flow of our materials and delaying products including some stock designs and most custom projects.
     We’re stuck in the same boat (pun intended) as countless other manufacturers relying on imported materials.  We’re doing what we can to get your product out to you as fast as possible and appreciate your patience and understanding while we all work through this.
Here’s to a fast resolution and a return to normal.
Michael C

 Stone Forest, Inc. | www.stoneforest.com | 888-682-2987 | info@stoneforest.com 

Miele Laundry / W3038 & T8023C Lid Update

Please review the attached.  Miele will be changing to a stainless steel lid insert on our W3038 and the matching dryer T8023C.  Attached is a short presentation highlighting the change.  Aside from the lid, all other product features, the model numbers as well as the pricing will stay the same.

Announcement_W3038_T8023C_Lid Update_Jan15

Please note that these models are starting to make their way into the market this month.  Stacking of old and new models is possible.

Please reach out with any questions.  Thank you!

Ryan Haverland                                                   

Miele, Inc.

Territory Manager – MI, OH, N. IN

Appliance Division

(248) 259-3853

ryan.haverland@mieleusa.com                 

TOTO LB#15-01 Leadtime 1-16-15

Please review latest TOTO lead time estimates attached.

LB#15-01 Leadtime 1-16-15 (1)

Thanks,

U.S. Consolidated, Inc.

New Color Crystal Knobs by Emtek

 

 

Don’t stand for neutral; choose something brilliant with color crystal cabinet knobs by Emtek. A selection of our most contemporary crystal designs are now available in a range of jewel-toned colors. These shiningly beautiful knobs combine the timelessness of crystal with modern design and the next trend in chic color palettes.

 

Choose from colors Tangello, Cyan, Smoke and Black. Pick one color or an array of different hues to create your personalized design style.

 

To find more information on the Colored Crystal knobs visit www.emtek.com or consult the product pdf.

 

 

  

New Alexander & Trinity Style Appliance Pulls

 

Emtek’s Alexander and Trinity style pulls are now available in 12″ and 18″ appliance sizes. Create a unified theme in your next kitchen design with these modern styles – from 3″ to 18″ you’ll find the size you need.

 

For full product details visit www.emtek.com or consult the pdf.

 

Aker Extended Lead Time List

Good morning.

Please review Aker extended lead time sheet attached.

Aker Extended Lead Time 1.7.15

Thanks,

U.S. Consolidated, Inc.

Jeanne McCollum

U.S. Consolidated, Inc.

Manufacturers Representatives Since 1920

836 West Streetsboro Street

Hudson, OH  44236

330-655-9220

330-655-9222 fax

jeanne@uscrep.com

Nouveau Site Web 2015 – ANG

January 9th, 2015

LAUNCH OF OUR

NEW WEBSITE

It is with great pleasure that we invite you to visit our new, more intuitive and functional 2015 website. Structured as a catalog that mirrors our brand, the site will appeal to dealers who want to find information quickly and to customers who are discovering Vanico-Maronyx for the first time.

ADDING BATHROOM FIXTURES

Our bathtubs, shower pans, sinks and countertops are now easily accessible through the top menu.

 

 

INTEGRATING A COLOR SELECTOR

This valued tool makes choosing colors easier by comparing side-by-side the furniture and countertop colors available for each collection.

DEALERS FOUND BY PRODUCT LINE : Distinction, Selection, Express

The new dealer finder will direct the consumers to the dealers authorized to sell the collection.

Enjoy your visit!

www.vanico-maronyx.com