Updated 1 2 Free with 2 dishwashers available only in the program. All others have been taken off .
Robern Lead Time Report – September 17, 2021
Robern Customer Delight Team
- We are currently between a 48-72 business hour response time in all email boxes. We are experiencing increased volumes and will be back on track in September. You will experience delays versus our normal response time. Please do not email again to follow-up.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Uplift Tech – Electric, Electric+ | Shipping now | End of September | |
| Medicine Cabinets & Mirrors | Main Line – Bryn Mawr – Brushed Black | Shipping now | 4th week in September | |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Black | 4th week in September | 1st week in October | |
| Medicine Cabinets | PL Portray – 72” H | End of September | End of September | |
| Mirrors | Vitality – 48” W x 36” H Mirror (Flip) – Inset Lit | YM4836RIFPD3P | 4th week in September | Existing orders end of September; New orders will be end of October |
| Mirrors | Modular Mirror – 40” H | End of September | End of September | |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 36” W | TA36MCO102-8CS8 | 1st week in October | TBD |
| Vanity Tops | Bodo/Skaarsgard Integrated Top – 60” W | TA60MDO102-8CS9 | 1st week in October | 2nd week in October |
| Mag Mirrors | Lit – Freestanding and Wall Mounted | 5M0008FLUT76,5M0008WLUT76 | 4th week in September | Middle of October |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.
Attitude Can’t Be Taught, But It Can Be Caught!

Sales Tip #561 From The Sales Doctor
Attitude Can’t Be Taught, But It Can Be Caught!
One of my favorite motivational keynotes is “The Power of Attitude.” I share with the participants seven things that they can do to maintain and sustain a positive attitude.
During a recent presentation, Steve Schulte shared that quote with everyone after I finished my presentation, and I told him I would share it in my weekly motivational tip.
What would someone catch from you after being in your presence? Would it be a positive or negative attitude?
“Attitude can’t be taught, but it can be caught!”
Jaclo Price Update 11/12
Updated LG Promo Calendar
Please see the attached updated LG promo calendar. LG’s Labor Day promo ends tomorrow 9/15. Please have all orders in and released by end of day tomorrow to take advantage of the Labor Day pricing.
LG’s next major promo- Fall Savings will be running September 30- October 20.
HydroSystem
Just a reminder, tomorrow is our last day as Hydro reps. If you have any issues lingering and need our help let us know today.
Thank you,
Tony DiCristoforo
New Century Sales
Robern Lead Time Report – September 13, 2021
Robern Customer Delight Team
- We are currently between a 72-96 business hour response time in all email boxes. We are experiencing increased volumes and will be back on track in September. You will experience delays versus our normal response time. Please do not email again to follow-up.
| Category | Product | Model # | Ship Date | Back to Normal Lead Time |
| Medicine Cabinets | Uplift Tech – Electric, Electric+ | Shipping now | End of September | |
| Medicine Cabinets & Mirrors | Main Line – Bryn Mawr – Brushed Black | 4th week in September | 4th week in September | |
| Medicine Cabinets & Mirrors | Main Line – Rosemont – Brushed Black | 4th week in September | 1st week in October | |
| Mirrors | Vitality – 48” W x 36” H Mirror (Flip) – Inset Lit | YM4836RIFPD3P | Middle of September | End of September |
| Mirrors | Modular Mirror – 40” H | End of September | End of September |
Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.
All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.
Blanco Extended Lead Times
Here is an updated critical SKU list from Blanco for orders as of 9/13/2021. As mentioned previously, Blanco expects lead times to remain the same if not get worse over the next 60 days. They do feel that the addition to the Toronto plant and the new molds (still in progress) and along with Germany shifting more production to USA model sinks that we can start to see improvements in November. Sorry to deliver more extended lead times but I do believe this information can help your sales force save time.
Miele Appliance Availability
I think there’s a current perception that appliances are all extremely backordered so I wanted to send out an email with some Miele product that is regularly available now and within the next 60 days. This availability coupled with our consumer promo should help move some product for customers with an immediate need.
Convection Ovens
| Model | Description | ETA |
| H6180BP | 30″ DirectSelect – Contour | Now |
| H6580BP | 30″ SensorTronic – Contour | 2-Nov |
| H6780-2BP | 30″ M Touch – Contour | 2-Nov |
| H6780-2BP2 | 30″ M Touch Double – Contour | 8-Nov |
| H6280BP | 30″ DirectSelect – PureLine | Now |
| H6680BP | 30″ SensorTronic – PureLine | 14-Oct |
| H6880-2BP | 30″ M Touch – PureLine | 2-Nov |
| H6880-2BP2 | 30″ M Touch Double – PureLine | 12-Oct |
Combi-Steam Ovens
| Model | Description | ETA |
| DGC6500-1 | 24″ SensorTronic – Contour | 4-Nov |
| DGC6700-1 | 24″ M Touch – Contour | 2-Nov |
| DGC6760 | 24″ XXL M Touch – Contour | 1-Oct |
| DGC6600-1 | 24″ SensorTronic – PureLine | 15-Nov |
| DGC6800-1 | 24″ M Touch – PureLine | 12-Oct |
| DGC6860 | 24″ XXL M Touch – PureLine | 1-Oct |
Ranges
| Model | Description | ETA |
| HR1622-2i | 30″ Induction | 12-Oct |
| HR1124G | 30″ All Gas | Now |
| HR1134G | 36″ All Gas – Six Burner | 19-Oct |
| HR1136G | 36″ All Gas – Griddle | 21-Oct |
| HR1924-2DF | 30″ Dual Fuel | 28-Oct |
| HR1934-2DF | 36″ Dual Fuel – Six Burner | 15-Nov |
| HR1936-2DF | 36″ Dual Fuel – Griddle | 15-Nov |
| HR1954-2DF | 48″ Dual Fuel – Eight Burner | 2-Nov |
| HR1956-2DF | 48″ Dual Fuel – Griddle | 26-Oct |
Cooling
| Model | Description | ETA |
| KF2982SF | 36″ French Door – SS | 10-Nov |
| KF2902Vi | 36″ Bottom Mount – PR | Now |
| K2902Vi | 36″ Fridge – PR | 10-Nov |
| K2802Vi | 30″ Fridge – PR | Now |
| F2912Vi | 36″ Freezer – PR | 10-Nov |
| F2812Vi | 30″ Freezer – PR | Now |
| F2412Vi | 18″ Freezer – PR | Now |
| KSK2002 | Merge Kit | Now |
Please reach out if you have any questions or want availability on anything specific. There is far more product that is currently available but I just wanted to outline the most popular items.