As all of you are aware, the ocean transportation industry is still facing many challenges which have led to a longer than expected delivery time. The situation has no sign of clearing in the near future.

In anticipation of the Chinese New Year, we are asking our clients to submit all Non-Stocking orders by October 29^th. Our factory will be closed for CNY from January 31^st to February 6^th. This is a tentative schedule and could potentially change if there are any new COVID-19 quarantine policies that are enacted by the government. Also, China could potentially be adding regulations in regards to energy consumption. This could potentially cause additional delays during Q1 for factories across China.

We ask that communication is relayed to clients and encourage you to get your Non-Stocking orders in now that will be needed through Q1 of 2022.

Do not hesitate to contact me if you have any questions or if I can assist you in any way.

 Order Process Includes dealer signing off on Proforma Invoice and Claybrook receiving payment for non-stocking order. 

The US is experiencing unprecedented delays with containers being checked in at Ports due to COVID-19.

Arrival times are only estimates, and can vary. 

* Non Stocking orders require an upfront 50% non- refundable deposit to start production of the product.

Robern Customer Delight Team

• We are currently between a 48-72 business hour response time in all email boxes. We are experiencing increased volumes. You will experience some delays versus our normal response time. Please do not email again to follow-up.

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

Due to an ongoing system improvement, we are unable to make mass updates to gerber-us.com at this time. As such, list prices on the Gerber website are not reflective of current list prices, effective September 13, 2021.

Each product page has the below disclaimer:

I know you all don’t normally do discontinued product for your customers but I can get you a good deal depending on how many and what models you’d want; and even if you’d only want a single unit.  There’d be no UMRP on any of these items and they are available right now.  Take a look and let me know and I’ll price it out for you.