Robern Lead Time Report 2/21/22

Robern Customer Delight Team

•        We are currently at a 24 business hour response time!!!!

Please see attached for an update on Craft Series inventory.

We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsUplift Tech – 36” W x 27” H – Lighted & Electric versionUC36276RP3E2N2nd week in March2nd week in March
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Bronze, Brushed Nickel End of March1st week in April
Medicine Cabinets & MirrorsMain Line – Bryn Mawr – Satin Nickel  2nd week in March2nd week in March
Medicine CabinetsM Series Electric – 12” W 1st week in March1st week in March
Medicine Cabinet AccessoryUplift Tech Top/Bottom Kit – 48” W 4th week in February4th week in February
MirrorsVitality – Column Lit – 2,700KYM3030RCFPD34th week in February4th week in February
MirrorsProfiles – Matte Gold – 36” W TBDTBD
Mirrors & LightsProfiles – Chrome – 30” H, 30” W 2nd week in March2nd week in March
VanitiesProfiles – Polished Nickel – 12” W TBDTBD
Vanity AccessoryGlass Hair OrganizerVAHAIRORGTBDTBD
Vanity TopsBodo/Skaarsgard Integrated Top – 36” WTA36MCO102-8CS8Limited quantities shipping middle of March; Shipments between now – AprilEnd of April
Vanity TopsBodo/Skaarsgard Integrated Top – 60” WTA60MDO102-8CS9Limited quantities shipping middle of March; Shipments between now – AprilEnd of April
Samples2” Square Metal Chips Middle of MarchMiddle of March

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

TOTO USA Lead Time Guide Update 2/14/22

Classic Brass Update

Nothing Happens Until Somebody Sells Something!

Updates from Marvin Montgomery
Sales Tip #579 From The Sales Doctor
Nothing Happens Until Somebody Sells Something! 
You have probably heard this statement before. It may have been from me.

Nothing happens until somebody sells something.

During a recent training session, I changed it to, “Nothing happens until somebody is properly trained to sell something,” and it starts with learning that selling is not telling and talking; it’s active listening, asking questions, and then providing a customized solution.

Sometimes it’s yes, and sometimes it’s not now.

DCS Picture Price guide.

TOTO USA PB#22-03 New Product Launch

Meet the New WASHLET® G450 Integrated Toilet

The Height of Luxury and Convenience​​​​​​

 The newest member of TOTO’s WASHLET family – the WASHLET G450 – is an integrated toilet that offers users the ultimate in convenience and luxury by opening, closing, and flushing automatically (manual flushing is also available). 

Together with its heated seat, the WASHLET G450 Integrated Toilet offers an exceptionally comfortable warm-water personal cleansing experience, leaving users feeling more refreshed, rejuvenated, and confident than they’ve ever felt after a bathroom break.

The new WASHLET G450 Integrated Toilet features TOTO’s state-of-the-art TORNADO FLUSH®. Its sustainability-minded 1.0 gpf (full flush) and 0.8 gpf (light flush) save water while maintaining powerful flushing performance. Its CEFIONTECT® technology seals the porcelain with an ionized barrier, creating a super-slippery, non-porous surface that leaves waste nowhere to cling.

TOTO’s new WASHLET G450 Integrated Toilet epitomizes the very best of the WASHLET brand. Its elegant, clean-line design is sure to add an alluring element to any modern bathroom. 

Download New Product Book

DM BATH -IMPORTANT STOCK NOTICE

Grohe Price Book 2022

Thank you for reaching out to GROHE Consumer Connection.  Grohe no longer prints their catalog or price books.  It is all available electronically at:  https://www.grohe.us/pricebook

Robern LT Report 2/4/22

Robern Customer Delight Team

•        We are currently at a 24 business hour response time!!!!

Please see attached for an update on Craft Series inventory.

We are not able to support the Silver Screen, Smoke Screen, and Ocean finishes for warranty replacement, as the glass cannot be produced. New orders also cannot be placed, as Silver Screen and Smoke Screen were discontinued on September 1, 2021, and Ocean was discontinued on February 1, 2022. If you need design assistance to help suggest other finish options for new orders, please reach out to the Customer Delight Team.

CategoryProductModel #Ship DateBack to Normal Lead Time
Medicine CabinetsPL Portray – 12” W x 36” H, 12” W x 40” H, 16” W x 36” H, 16” W x 72” H, 24” W x 40” H Shipping now2nd week in February
Medicine CabinetsUplift Tech – 30” W x 27” H – TUN versionUC30276RPTE4N1st week in February2nd week in February
Medicine Cabinets & MirrorsMain Line – Rosemont – Brushed Bronze, Brushed Nickel  End of March1st week in April
Medicine Cabinets & MirrorsMain Line – Bryn Mawr – Brushed Nickel  2nd week in February2nd week in February
Medicine CabinetsProfiles – Polished Nickel – 24” W 2nd week in February2nd week in February
Medicine CabinetsM Series Electric – 12” W 1st week in March1st week in March
Medicine Cabinet AccessoryUplift Tech Polished Nickel Handle – 30” WUHANDLE3077TBDTBD
Medicine Cabinet AccessoryUplift Tech Top/Bottom Kit – 48” W 2nd week in February2nd week in February
MirrorsVitality – Column Lit – 2,700KYM3030RCFPD32nd week in February2nd week in February
Mirrors & LightsProfiles – Chrome – 30” H, 40” H, 30” W TBDTBD
Vanities & Decorative CabinetsMatte Gray Finish3rd week in February3rd week in February
VanitiesProfiles – Polished Nickel – 12” W TBDTBD
Vanity AccessoryGlass Hair OrganizerVAHAIRORGTBDTBD
Vanity TopsBodo/Skaarsgard Integrated Top – 36” WTA36MCO102-8CS8Limited quantities shipping middle of March; Shipments between now – AprilEnd of April
Vanity TopsBodo/Skaarsgard Integrated Top – 60” WTA60MDO102-8CS9Limited quantities shipping middle of March; Shipments between now – AprilEnd of April
Samples2” Square Metal Chips End of FebruaryEnd of February

Classic and Inspire finishes, Profiles vanities, and Engineered Stone Tops are at a 4 week lead time.

All other cabinets, wall mirrors, vanities in the Essentials finishes, lighting, and glass tops are at a 2 week lead time. To review standard lead times, visit here.

Miele Update: Generation 6000 Phase-Outs

In preparation for the launch of our new Gen7 series, please see latest phase-out list below—please note, this is an updated version with an associated color key to assist in handling any open quotes.